Course Outline

Learning Objectives

  • Recognize the relationship between ISO 9001 and other standards and regulatory frameworks relevant for government operations.
  • Gain mastery over the concepts, approaches, methods, and techniques utilized for the implementation and effective management of a Quality Management System (QMS) in public sector organizations.
  • Understand how to interpret ISO 9001 requirements within the specific context of an organization for government use.
  • Learn strategies to support an organization in effectively planning, implementing, managing, monitoring, and maintaining a QMS that aligns with public sector workflows and governance.
  • Acquire the expertise to provide guidance to organizations on implementing best practices for Quality Management Systems tailored for government operations.

Educational Approach

  • This training combines theoretical knowledge with practical best practices used in the implementation of a QMS, specifically designed for government contexts.
  • Lecture sessions are enriched with examples drawn from real-world case studies relevant to public sector organizations.
  • Practical exercises include role-playing and discussions based on a comprehensive case study, enhancing participants' understanding of QMS implementation in government settings.
  • Practice tests mirror the format and complexity of the Certification Exam, preparing participants for successful assessment.

Requirements

A foundational understanding of ISO 9001 and thorough knowledge of its implementation principles for government.

 35 Hours

Number of participants


Price per participant

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