Course Outline

Learning Objectives

  • Recognize the alignment between ISO 9001 and other standards and regulatory frameworks for government operations.
  • Gain proficiency in the concepts, approaches, methods, and techniques essential for implementing and effectively managing a Quality Management System (QMS) within public sector organizations.
  • Understand how to interpret ISO 9001 requirements in the specific context of an organization for government use.
  • Learn strategies to assist an organization in effectively planning, implementing, managing, monitoring, and maintaining a QMS for government applications.
  • Develop the expertise to advise organizations on best practices for implementing Quality Management Systems for government operations.

Educational Approach

  • This training combines theoretical knowledge with practical best practices used in the implementation of a QMS for government entities.
  • Lecture sessions are supported by examples drawn from real-world case studies relevant to public sector operations.
  • Practical exercises include role-playing and discussions based on a comprehensive case study designed to simulate real scenarios in government organizations.
  • Practice tests mirror the format and complexity of the Certification Exam, ensuring participants are well-prepared for certification in QMS management for government.

Requirements

A thorough understanding of ISO 9001 is essential, along with a comprehensive grasp of its implementation principles for government operations.
 35 Hours

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