Course Outline

Introduction to AI Tools for Government

  • What is enterprise AI? An overview of modern AI applications in government operations.
  • Types of AI tools: conversational, generative, and predictive models tailored for government use.
  • Key players: OpenAI, Microsoft, Google, Meta, and Anthropic, and their contributions to public sector technology.
  • The role of AI tools in enhancing today’s productivity stack for government agencies.

Introduction to Large Language Models (LLMs) for Government

  • What is a Large Language Model and its relevance to public sector operations?
  • Understanding ChatGPT, Microsoft Copilot, and Grok in the context of government applications.
  • Enterprise relevance: why LLMs are crucial for decision-makers in the public sector.

How to Work with AI Tools in Practice for Government

  • Prompting fundamentals: best practices for writing effective prompts in a government setting.
  • Techniques for controlling tone, structure, and length of responses to meet public sector standards.
  • Addressing limitations and workarounds (hallucinations, privacy concerns, and formatting issues) specific to government use cases.

Everyday Use Cases for Senior Executives in Government

  • Drafting and responding to professional emails with AI assistance.
  • Summarizing Excel and PowerPoint reports to support data-driven decision-making.
  • Creating and reviewing talking points for high-level meetings and briefings.
  • Extracting key insights from long or complex documents to inform policy and strategy.

Strategic Integration and Investment Scenarios for Government

  • Overview of Microsoft Copilot tailored for government use.
  • Examples of AI-driven productivity enhancements across various public sector industries.
  • Licensing considerations and enterprise security protocols specific to the public sector.
  • Methods for evaluating ROI and productivity KPIs in a government context.

Practical Exercises for Government

  • Live demonstration of ChatGPT and/or Copilot in action, tailored to government scenarios.
  • Prompting walkthroughs using simulated executive tasks relevant to public sector roles.
  • Group discussion: exploring how your team can effectively apply LLMs in government operations.

Summary and Next Steps for Government

Requirements

  • Experience in strategic or operational management roles for government
  • Basic familiarity with office tools such as Microsoft Word, Excel, and PowerPoint
  • No programming or technical background required

Audience

  • Senior management and executive leadership for government
  • Directors and department heads exploring AI-driven workflows for government
  • Decision-makers evaluating enterprise adoption of AI tools for government
 7 Hours

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