Course Outline

Introduction to Large Language Models (LLMs) and Artificial Intelligence Tools for Government

  • Definition of a Large Language Model (LLM)
  • Key AI tools: ChatGPT, Microsoft 365 Copilot, Grok
  • Integration of these tools into modern government workflows

Prompting Strategies for Business Use in Government

  • Techniques for structuring questions and tasks for an LLM
  • Examples: generating summaries, controlling tone, rewriting content, supporting decision-making
  • Common limitations and strategies to mitigate them

AI in Practice: Executive-Level Use Cases for Government

  • Accelerating the writing and responding process for emails
  • Summarizing Excel reports and PowerPoint presentations
  • Drafting meeting summaries, agreements, and follow-up actions
  • Extracting insights from lengthy or complex documents

Strategic Investment Considerations for Government

  • Overview of Microsoft Copilot’s features and licensing models for government
  • Examples of AI adoption return on investment (ROI) in other public sector organizations
  • Security, privacy, and compliance considerations for government use

Summary and Next Steps for Government

Requirements

  • An understanding of business operations and productivity workflows for government
  • No technical or programming experience required
  • Familiarity with tools such as Microsoft Excel, Word, PowerPoint, and Outlook is beneficial

Audience

  • Senior management and executive leadership teams within government agencies
  • Decision-makers evaluating enterprise AI solutions for government use
  • Business leaders involved in communication, reporting, and strategic planning for government entities
 2 Hours

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