Course Outline

Introduction to LLMs and AI Tools for Government

  • Definition of a Large Language Model (LLM)
  • Key AI tools: ChatGPT, Microsoft 365 Copilot, Grok
  • Integration of these tools into modern government workflows

Prompting Strategies for Government Use

  • Techniques for structuring questions and tasks for an LLM in a government context
  • Examples: creating summaries, adjusting tone, rewriting content, providing decision support
  • Common limitations and strategies to overcome them

AI in Practice: Executive-Level Use Cases for Government

  • Enhancing the efficiency of email communication
  • Summarizing Excel reports and PowerPoint presentations
  • Drafting meeting summaries, agreements, and follow-up actions
  • Extracting key insights from extensive or complex documents

Strategic Investment Considerations for Government

  • Overview of Microsoft Copilot’s capabilities and licensing options for government entities
  • Examples of AI adoption return on investment (ROI) in other public sector organizations
  • Security, privacy, and compliance considerations specific to government use

Summary and Next Steps

Requirements

  • An understanding of business operations and productivity workflows for government
  • No technical or programming experience required
  • Familiarity with tools such as Microsoft Excel, Word, PowerPoint, and Outlook is beneficial

Audience

  • Senior management and executive leadership teams for government
  • Decision-makers evaluating enterprise AI tools for government use
  • Business leaders involved in communication, reporting, and strategic planning for government operations
 2 Hours

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