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Course Outline

Introduction to Large Language Models and AI Systems

  • Definition and overview of Large Language Models (LLMs)
  • Key platforms: ChatGPT, Microsoft 365 Copilot, and Grok
  • Integration of these tools into contemporary government workflows

Strategies for Effective Prompt Engineering in Public Sector Operations

  • Structuring inquiries and tasks to optimize LLM outputs
  • Applications: summarization, tone adjustment, revision, and decision support
  • Identifying common limitations and implementing mitigation strategies

Practical AI Applications: Executive-Level Use Cases

  • Accelerating the drafting and response processes for electronic correspondence
  • Synthesizing data from Excel reports and PowerPoint presentations
  • Drafting meeting minutes, agreements, and follow-up documentation
  • Extracting actionable insights from lengthy or complex documents

Strategic Investment Considerations for Government Agencies

  • Capabilities of Microsoft Copilot and associated licensing models
  • Case studies demonstrating Return on Investment (ROI) in enterprise AI adoption
  • Implications for security, privacy, and regulatory compliance

Summary and Recommended Next Steps

Requirements

  • Familiarity with business operations and productivity workflows
  • No technical or programming experience is required
  • Proficiency with tools such as Microsoft Excel, Word, PowerPoint, and Outlook is beneficial

Audience

  • Senior management and executive leadership teams
  • Decision-makers evaluating enterprise AI tools for government
  • Business leaders involved in communication, reporting, and strategic planning
 2 Hours

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