Course Outline

Introduction to Sentiment Analysis for Government

  • Fundamentals of sentiment analysis in public sector applications
  • Challenges and opportunities for government in sentiment analysis
  • Overview of Large Language Models (LLMs) and their capabilities for government use

LLMs and Natural Language Understanding for Government

  • Deep dive into LLM architecture tailored for government workflows
  • Understanding context and sentiment with LLMs in public sector contexts
  • Preprocessing data for sentiment analysis to meet government standards

Building Sentiment Analysis Models with LLMs for Government

  • Training LLMs for sentiment analysis in government settings
  • Fine-tuning models for specific public sector domains
  • Practical exercises on model training aligned with government needs

Analyzing Social Media with LLMs for Government

  • Collecting social media data for analysis in government contexts
  • Real-time sentiment tracking on social platforms for public sector insights
  • Case studies of social sentiment analysis in government applications

Sentiment Analysis in Customer Feedback for Government

  • Extracting insights from customer reviews and surveys for improved public services
  • Enhancing customer service with sentiment analysis in government agencies
  • Workshop on feedback analysis tailored for government use

Advanced Topics in Sentiment Analysis for Government

  • Addressing sarcasm, irony, and complex emotions in public sector communications
  • Cross-language sentiment analysis for diverse government audiences
  • Future trends in sentiment analysis with LLMs for government applications

Ethical Considerations and Bias Mitigation for Government

  • Ethical implications of sentiment analysis in the public sector
  • Identifying and mitigating bias in models used by government agencies
  • Responsible use of sentiment analysis to ensure accountability and transparency

Project and Assessment for Government

  • Analyzing sentiment from a chosen dataset relevant to government operations
  • Peer reviews and group discussions focused on government applications
  • Final assessment and feedback aligned with public sector goals

Summary and Next Steps for Government

Requirements

  • An understanding of fundamental machine learning concepts for government applications
  • Experience with preprocessing and analyzing text data for government projects
  • Familiarity with Python programming for government use cases

Audience

  • Data scientists and analysts in the public sector
  • Marketing professionals for government agencies
  • Product managers within government organizations
 21 Hours

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