Course Outline

Introduction to Sentiment Analysis for Government

  • Fundamentals of sentiment analysis for government applications
  • Challenges and opportunities in implementing sentiment analysis for government operations
  • Overview of Large Language Models (LLMs) and their capabilities for government use

LLMs and Natural Language Understanding for Government

  • Deep dive into the architecture of LLMs for government applications
  • Understanding context and sentiment with LLMs in a governmental setting
  • Preprocessing data for sentiment analysis in public sector contexts

Building Sentiment Analysis Models with LLMs for Government

  • Training LLMs for sentiment analysis tailored to government needs
  • Fine-tuning models for specific governmental domains
  • Practical exercises on model training for government applications

Analyzing Social Media with LLMs for Government

  • Collecting social media data for analysis in government contexts
  • Real-time sentiment tracking on social platforms for government monitoring
  • Case studies of social sentiment analysis for government decision-making

Sentiment Analysis in Customer Feedback for Government

  • Extracting insights from customer reviews and surveys for government services
  • Enhancing customer service with sentiment analysis in public sector operations
  • Workshop on feedback analysis for government agencies

Advanced Topics in Sentiment Analysis for Government

  • Addressing sarcasm, irony, and complex emotions in governmental communications
  • Cross-language sentiment analysis for multilingual government interactions
  • Future trends in sentiment analysis with LLMs for government use

Ethical Considerations and Bias Mitigation for Government

  • Ethical implications of sentiment analysis in government applications
  • Identifying and mitigating bias in models used by government agencies
  • Responsible use of sentiment analysis in public sector operations

Project and Assessment for Government

  • Analyzing sentiment from a chosen dataset relevant to government operations
  • Peer reviews and group discussions focused on governmental applications
  • Final assessment and feedback tailored to government needs

Summary and Next Steps for Government

Requirements

  • An understanding of fundamental machine learning concepts
  • Experience with preprocessing and analyzing text data
  • Familiarity with Python programming

Audience for Government

  • Data scientists and analysts
  • Marketing professionals
  • Product managers
 21 Hours

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