Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Module 1: Configure Dynamics 365 Marketing for Government
- Configure organization and management settings
- Configure marketing settings
- Configure events settings
Module 2: Manage Segments and Lists for Government
- Create and manage segments
- Create and manage subscription centers and lists
Module 3: Manage Marketing Forms and Pages for Government
- Manage forms
- Manage marketing pages
Module 4: Manage Leads, Accounts, and Contacts for Government
- Create and manage leads
- Manage accounts and contacts
Module 5: Manage Marketing Emails and Customer Journeys for Government
- Create marketing emails
- Create customer journeys
Module 6: Manage Events for Government
- Create an on-site event
- Create a webinar event
- Promote and manage events
Module 7: Create Surveys with Dynamics 365 Customer Voice for Government
- Create a survey project
- Create surveys with Dynamics 365 Customer Voice
- Send Dynamics 365 Customer Voice surveys
Module 8: Analyze Insights in Dynamics 365 Marketing for Government
- Evaluate marketing initiatives with analytics
Requirements
Familiarity with the Dynamics 365 platform and a foundational understanding of marketing principles are essential. Experience with the Power Platform, particularly in developing model-driven applications, is also highly recommended for government professionals.
28 Hours
Testimonials (1)
The practice and trainer knowledge
