Course Outline

What is Data-Informed Decision-Making?

  • Key definitions and distinctions: data-informed versus data-driven approaches in government operations.
  • Examples of data-informed decisions in public administration, highlighting effective practices for government.
  • Common sources of evidence in government contexts, including datasets, reports, and analytics tools used for government decision-making.

Accessing and Assessing Data

  • Identifying relevant metrics, indicators, and reports that are essential for government operations.
  • Evaluating the reliability and completeness of data to ensure robust and informed decisions for government.
  • Understanding data provenance and limitations to avoid misinterpretation in a governmental setting.

Asking the Right Questions

  • Framing decisions and defining information needs that align with public sector goals and objectives.
  • Determining what questions to ask of data teams, analysts, or dashboards to support government decision-making processes.
  • Clarifying objectives before diving into data analysis to ensure alignment with governmental mission and vision.

Understanding What the Data Says

  • Interpreting tables, visualizations, and dashboards to derive meaningful insights for government use.
  • Distinguishing between correlation and causation to avoid erroneous conclusions in public sector analysis.
  • Identifying gaps, anomalies, and biases in data to enhance the reliability of government decisions.

Applying Data to Real Decisions

  • Using evidence to support or refine policy recommendations for government initiatives.
  • Weighing tradeoffs and risks with partial data to make informed choices in a governmental context.
  • Documenting the rationale behind decisions in memos, briefs, or presentations to ensure transparency and accountability in government operations.

Communicating and Defending Decisions

  • Storytelling with data to effectively communicate findings to non-technical stakeholders for government audiences.
  • Building transparency into recommendations to foster trust and understanding within the public sector.
  • Responding to challenges or scrutiny with evidence to defend decisions made for government purposes.

Summary and Next Steps

Requirements

  • General experience in public policy, program delivery, or service management for government
  • Familiarity with government processes and decision-making workflows
  • Proficiency in interpreting charts, reports, and key performance indicators

Audience

  • Policy and program analysts
  • Public administrators and managers
  • Government decision-makers and strategic planners
 7 Hours

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