Course Outline

What is Data-Informed Decision-Making?

  • Key definitions and distinctions: data-informed versus data-driven decision-making
  • Examples of data-informed decisions in public administration for government
  • Common sources of evidence in government contexts

Accessing and Assessing Data

  • Identifying relevant metrics, indicators, and reports for government use
  • Evaluating the reliability and completeness of data for government processes
  • Understanding data provenance and limitations in a governmental setting

Asking the Right Questions

  • Framing decisions and defining information needs for government operations
  • Determining what to ask of data teams, analysts, or dashboards within government agencies
  • Clarifying objectives before engaging with data for government purposes

Understanding What the Data Says

  • Interpreting tables, visualizations, and dashboards in a governmental context
  • Distinguishing correlation from causation in government data analysis
  • Identifying gaps, anomalies, and biases in data for government decision-making

Applying Data to Real Decisions

  • Using evidence to support or refine a policy recommendation for government
  • Evaluating tradeoffs and risks with partial data in governmental settings
  • Documenting rationale in memos, briefs, or presentations for government stakeholders

Communicating and Defending Decisions

  • Storytelling with data to inform non-technical stakeholders in government
  • Building transparency into recommendations for government accountability
  • Responding to challenges or scrutiny with evidence for government review

Summary and Next Steps

Requirements

  • General experience in public policy, program delivery, or service management for government
  • Familiarity with government processes or decision-making workflows
  • Comfort interpreting charts, reports, or key performance indicators

Audience

  • Policy and program analysts
  • Public administrators and managers
  • Government decision-makers and strategic planners
 7 Hours

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Price per participant

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