Course Outline

Introduction to Machine Learning in Business

  • Machine learning as a core component of Artificial Intelligence for government and business operations.
  • Types of machine learning: supervised, unsupervised, reinforcement, and semi-supervised methods.
  • Common ML algorithms utilized in various business applications for government and private sectors.
  • Challenges, risks, and potential uses of ML in AI, with a focus on enhancing public sector operations.
  • Addressing overfitting and the bias-variance tradeoff to ensure robust and reliable models for government use.

Machine Learning Techniques and Workflow

  • The Machine Learning lifecycle: from problem identification to deployment in government and business environments.
  • Key techniques: classification, regression, clustering, and anomaly detection for government applications.
  • Evaluating when to apply supervised versus unsupervised learning methods in governmental contexts.
  • Understanding the role of reinforcement learning in automating decision-making processes for government.
  • Considerations in ML-driven decision-making to ensure transparency and accountability in public sector operations.

Data Preprocessing and Feature Engineering

  • Data preparation: loading, cleaning, and transforming data for effective use in government analyses.
  • Feature engineering: encoding, transformation, and creation of features to enhance model performance for government applications.
  • Feature scaling techniques such as normalization and standardization to ensure consistency in government datasets.
  • Dimensionality reduction methods like PCA and variable selection to streamline data for government use.
  • Exploratory data analysis and business data visualization to support informed decision-making in public sector operations.

Case Studies in Business Applications

  • Advanced feature engineering techniques to improve prediction accuracy using linear regression in government contexts.
  • Time series analysis and forecasting for monthly sales volumes, incorporating seasonal adjustment, regression, exponential smoothing, ARIMA, and neural networks for government planning.
  • Segmentation analysis utilizing clustering and self-organizing maps to inform targeted public sector initiatives.
  • Market basket analysis and association rule mining to derive retail insights applicable to government procurement and service delivery.
  • Customer default classification using logistic regression, decision trees, XGBoost, and SVM for risk assessment in government financial operations.

Summary and Next Steps

Requirements

  • A foundational understanding of machine learning concepts and terminology
  • Familiarity with data analysis or working with datasets
  • Some exposure to a programming language, such as Python, is beneficial but not mandatory

Audience for Government

  • Business analysts and data professionals within government agencies
  • Decision makers in the public sector interested in AI adoption
  • IT professionals exploring machine learning applications in government operations
 14 Hours

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