Course Outline
Introduction to Chatbot Development for Government
- Overview of chatbots and their applications in government operations
- Introduction to Google AutoML for developing chatbots for government use
- Understanding the components of a chatbot designed for public sector needs
Getting Started with Google Cloud Platform and AutoML for Government
- Setting up a Google Cloud Platform account for government agencies
- Navigating the Google Cloud Console to manage resources effectively
- Accessing Google AutoML and understanding its features tailored for government applications
Data Preparation for Chatbot Training for Government
- Collecting and preprocessing training data specific to government services
- Labeling data for chatbot intents and entities relevant to public sector operations
- Exploring data visualization tools in Google Cloud Platform to enhance data understanding
Training Custom Chatbot Models with AutoML for Government
- Creating a new AutoML project for developing chatbots tailored to government needs
- Uploading and importing training data into AutoML, ensuring it aligns with public sector requirements
- Configuring training settings and parameters to optimize performance for government applications
Evaluating and Iterating Chatbot Models for Government
- Interpreting evaluation metrics to assess chatbot performance in government contexts
- Iterating on model improvements based on evaluation results to meet public sector standards
- Fine-tuning chatbot models to achieve better accuracy and performance for government use
Deployment and Integration of Chatbots for Government
- Deploying chatbots to different platforms and channels used by government agencies
- Integrating chatbots with websites, messaging apps, and other interfaces to enhance public services
- Testing chatbot interactions and user experiences in real-world scenarios to ensure reliability and effectiveness
Monitoring and Optimizing Chatbot Performance for Government
- Setting up monitoring and logging systems to track the performance of deployed chatbots
- Analyzing usage data and user feedback to continuously improve chatbot performance in government operations
- Implementing continuous optimization strategies to ensure long-term success and alignment with public sector goals
Summary and Next Steps for Government
Requirements
- Basic understanding of artificial intelligence concepts
- Familiarity with the Google Cloud Platform (recommended but not required)
Audience
- Non-technical professionals
- Business leaders
- Tech enthusiasts for government and private sectors
Testimonials (3)
Trainers can answer all questions and accept any queries
Dewi Anggryni - PT Dentsu International Indonesia
Course - Copilot for Finance and Accounting Professionals
Going over the various use cases and application of AI was helpful. I enjoyed the walkthrough of the various AI Agents.
Axel Schulz - CANARIE Inc
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
I liked that trainer had a lot of knowledge and shared it with us