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Course Outline
Introduction to Chatbot Development for Government
- Overview of chatbots and their applications in public sector workflows
- Introduction to Google AutoML for chatbot development for government
- Understanding the components of a chatbot within a governmental context
Getting Started with Google Cloud Platform and AutoML
- Setting up a Google Cloud Platform account for government use
- Navigating the Google Cloud Console to manage resources efficiently
- Accessing Google AutoML and understanding its features tailored for government applications
Data Preparation for Chatbot Training
- Collecting and preprocessing training data in compliance with public sector standards
- Labeling data for chatbot intents and entities to ensure accuracy and relevance
- Exploring data visualization tools within Google Cloud Platform to enhance data understanding
Training Custom Chatbot Models with AutoML
- Creating a new AutoML project for chatbot development aligned with government objectives
- Uploading and importing training data into AutoML, ensuring it meets security and governance requirements
- Configuring training settings and parameters to optimize performance for government use cases
Evaluating and Iterating Chatbot Models
- Interpreting evaluation metrics for chatbot performance in a public sector environment
- Iterating on model improvements based on evaluation results to enhance accuracy and reliability
- Fine-tuning chatbot models to better meet the needs of government stakeholders
Deployment and Integration of Chatbots
- Deploying chatbots to various platforms and channels within government operations
- Integrating chatbots with websites, messaging apps, and other interfaces used by government agencies
- Testing chatbot interactions and user experiences in real-world scenarios to ensure effectiveness
Monitoring and Optimizing Chatbot Performance
- Setting up monitoring and logging for deployed chatbots to maintain accountability and transparency
- Analyzing usage data and user feedback to continuously improve chatbot performance in government settings
- Implementing continuous optimization strategies to ensure long-term success and alignment with public sector goals
Summary and Next Steps for Government
Requirements
- Basic understanding of artificial intelligence concepts
- Familiarity with the Google Cloud Platform (recommended but not required)
Audience
- Non-technical professionals for government and private sectors
- Business leaders for government and industry
- Tech enthusiasts for government and public sector organizations
14 Hours
Testimonials (1)
Engagement, Extended Knowledge