Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 14 hours
Course Outline
Introduction to Chatbot Development
- Overview of chatbot architecture and applications for government services
- Introduction to Google AutoML for developing automated conversational agents
- Analysis of core components essential to chatbot functionality
Initializing Google Cloud Platform and AutoML Environments
- Provisioning a secure Google Cloud Platform account
- Managing access and navigation within the Google Cloud Console
- Reviewing Google AutoML capabilities and feature sets
Data Curation for Chatbot Model Training
- Acquisition and preprocessing of training datasets
- Classification of data to define chatbot intents and entities
- Leveraging data visualization tools within Google Cloud Platform
Training Custom Chatbot Models via AutoML
- Establishing a new AutoML project for chatbot construction
- Ingestion and importation of training data into the AutoML environment
- Configuration of training parameters and operational settings
Model Assessment and Iterative Refinement
- Interpretation of performance metrics for chatbot efficacy
- Iterative enhancement of models based on assessment outcomes
- Calibration of chatbot models to improve accuracy and response quality
Deployment and System Integration of Chatbots
- Deployment of chatbots across designated digital platforms and channels
- Integration of chatbots with public-facing websites, messaging applications, and service interfaces
- Validation of chatbot interactions and user experience in operational scenarios
Performance Monitoring and Operational Optimization
- Implementation of monitoring protocols and logging for deployed chatbots
- Analysis of usage patterns and user feedback to enhance performance for government stakeholders
- Execution of continuous optimization strategies to ensure sustained service delivery
Summary and Strategic Next Steps
Requirements
- Foundational understanding of artificial intelligence concepts
- Proficiency with Google Cloud Platform (preferred but not mandatory)
Target Audience
- Non-technical staff
- Business and program managers
- Technology specialists
Testimonials (2)
the tips and recommended prompts that we can take away from this training
Lee Mei Lin - ST Engineering IHQ Pte Ltd
Course - InVideo AI: Creating Engaging Short-Form Videos
use of proper and effective prompt