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Course Outline

Overview of Copilot for the Public Sector

  • Definition and operational mechanisms of Microsoft 365 Copilot
  • Artificial intelligence applications within public sector workflows using Microsoft applications
  • Assessment of Copilot data provenance and security perimeters

Document Management in Word

  • Drafting policy memoranda, correspondence, and official reports
  • Refining, condensing, and clarifying textual content
  • Transforming structured data or bullet points into cohesive narratives

Communication and Scheduling Support in Outlook

  • Accelerating the composition and response process for email correspondence
  • Coordinating meetings and drafting subsequent action items
  • Synthesizing extensive email exchanges to identify critical information

Data Analysis and Reporting in Excel

  • Translating complex spreadsheet logic into accessible language
  • Producing visualizations, summaries, and analytical insights
  • Leveraging Copilot to identify patterns and address data queries

Meeting Facilitation and Presentation Development

  • Generating meeting minutes and identifying actionable items in Teams
  • Developing presentation frameworks in PowerPoint from initial notes
  • Converting session transcripts into concise briefs or reports

Prompt Engineering and Scenario Adaptation

  • Constructing precise prompts to ensure consistent output quality
  • Tailoring prompt structures to align with departmental standards
  • Utilizing standardized prompt templates for repetitive tasks

Governance and Responsible Use in Government Operations

  • Maintaining confidentiality, oversight, and compliance with use policies
  • Ensuring alignment with internal directives and IT governance frameworks
  • Fostering confidence through ethical artificial intelligence practices in public service

Executive Summary and Implementation Roadmap

Requirements

  • Proficiency in Microsoft 365 applications, including Word, Outlook, and Excel
  • Knowledge of standard public sector functions, such as reporting, correspondence, and recordkeeping
  • No previous exposure to artificial intelligence or Copilot tools is necessary

Audience

  • Federal employees utilizing Microsoft Office suite for daily duties
  • Administrative personnel responsible for documentation, reporting, and internal communication
  • Policy and program analysts aiming to enhance efficiency through AI-enabled support
 7 Hours

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