Course Outline

Introduction to Copilot for Government in the Public Sector

  • An overview of Microsoft 365 Copilot and its functionality
  • Use cases for AI within Microsoft applications tailored for government operations
  • Understanding the data sources and security parameters relevant to public sector use

Working with Documents in Word for Government

  • Drafting policy memos, letters, and reports using Copilot's capabilities
  • Rewriting, summarizing, and clarifying content to enhance clarity and coherence
  • Creating structured documents from bullet points or tables for efficient communication

Email and Calendar Assistance in Outlook for Government

  • Composing and responding to emails more efficiently with Copilot's support
  • Scheduling meetings and drafting follow-up notes to streamline coordination
  • Summarizing lengthy email threads and highlighting key information for quick reference

Data and Reporting Tasks in Excel for Government

  • Explaining complex spreadsheets in clear, understandable language
  • Generating charts, summaries, and visual insights to support data-driven decision-making
  • Using Copilot to identify trends or answer specific questions within datasets

Copilot in Meetings and Presentations for Government

  • Generating meeting summaries and action items using Microsoft Teams
  • Creating presentation drafts in PowerPoint from brief notes to enhance preparedness
  • Converting transcripts into concise briefs or reports for better documentation

Prompting Strategies and Custom Scenarios for Government

  • Crafting effective prompts to achieve consistent and reliable results
  • Tailoring prompts to align with the tone and specific needs of your department
  • Reusing prompt templates to streamline recurring tasks and maintain consistency

Responsible Use in Government Contexts

  • Ensuring confidentiality, oversight, and appropriate use of AI technologies
  • Aligning internal policies with IT governance frameworks for robust management
  • Building public trust through ethical and transparent use of AI in government services

Summary and Next Steps for Government

Requirements

  • A working knowledge of Microsoft 365 applications (Word, Outlook, Excel, etc.)
  • Familiarity with common public sector tasks, including reporting, communication, and documentation
  • No previous experience with AI or Copilot is necessary

Audience

  • Government staff utilizing Microsoft Office in their daily operations
  • Administrative teams responsible for communication, documentation, and reporting
  • Policy and program staff aiming to enhance productivity with AI assistance for government tasks
 7 Hours

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