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Course Outline

Module 1: Understanding AI and Its Impact

Establish a foundational comprehension of artificial intelligence, including its operational capabilities and associated risks.

High-Level Overview of AI

  • Defining artificial intelligence.
  • Fundamental principles of AI functionality.
  • Recognition and mitigation of AI hallucinations.
  • Conceptual overview of Large Language Models (LLMs) and AI agents.

AI Ethics

  • The critical importance of ethical frameworks in AI deployment.
  • Data security and privacy safeguards when utilizing diverse AI models for government operations.
  • Core principles and best practices for managing data integrity within AI-enabled tools.

Module 2: Exploring Microsoft Copilot 365

Acquire proficiency in utilizing Microsoft 365 Copilot to streamline document creation, data analysis, and cross-application collaboration for government workflows.

Introduction to Copilot

  • System overview and access procedures.
  • Licensing structures and compliance considerations.
  • Distinctions between free and paid service tiers.
  • Integration capabilities across the Microsoft ecosystem.

Practical Application of Copilot in Daily Operations

  • Presentation Development:
    • Leveraging Copilot for slide design and content structuring.
  • Excel Data Management:
    • Utilizing Copilot for data analysis, formula generation, and task automation.
  • Word Processing:
    • Employing Copilot for document drafting, editing, and formatting efficiency.
  • Email Communications:
    • Streamlining the composition and distribution of official correspondence.
  • Enhancing Teams Meetings:
    • Integrating Copilot into Microsoft Teams to improve meeting efficacy.
    • Automating note-taking, scheduling, and action item tracking.
  • Copilot Integration with Microsoft Edge:
    • Extracting key insights and summarizing web content.
    • Generating timestamped video summaries for quick reference.
  • OneNote Enhancements:
    • Advanced note-taking capabilities.
    • Strategic tips and workflow optimizations for OneNote users.
  • Copilot for OneDrive:
    • Comparative analysis and summarization of stored files.
    • Interactive querying and automatic FAQ generation from documents.
  • Working with Copilot in Pages:
    • Overview of Microsoft Pages functionality.
    • Initial setup and user onboarding.
    • Protocols for collaboration and content sharing.
  • Working with Copilot in Loop:
    • Overview of Microsoft Loop functionality.
    • Initial setup and user onboarding.
    • Protocols for collaboration and content sharing.

Optimizing Copilot Outputs

  • Principles of Prompt Engineering: Crafting precise instructions to ensure accurate and reliable results for government applications.
  • Adjusting prompt settings within the interface to meet specific requirements.
  • Strategies for maximizing utility through effective use of context, examples, and concise language.
  • Customizing existing prompts to align with specific organizational needs.
  • Procedures for sharing validated prompts with colleagues.
  • Utilization of standardized prompt templates (Prompt Cheat Sheets) for consistency.

Module 3: Mobile Productivity & Beyond

Deploy AI-enabled mobile applications to support remote work, research capabilities, and real-time decision-making.

Exploring the Copilot Mobile App

  • Overview of the Copilot mobile application interface.
  • Core features and offline or on-the-go usage strategies.
  • Implementation of conversational AI via voice commands.
  • Optical Character Recognition (OCR) for identifying objects and retrieving contextual information.

Copilot Content Creation and Generative AI Applications

  • Technical Documentation:
  • Drafting manuals, standard operating procedures, and technical guides.
  • Simplifying complex regulatory or scientific concepts for broader audiences.
  • Summarizing and reviewing legal documents for compliance and accuracy.
  • Collaborative editing via Copilot Pages.
  • Marketing and Communications Content:
  • Developing social media materials, public notices, and informational blog posts.
  • Tailoring messaging to diverse stakeholder groups to optimize engagement.
  • Utilizing the Copilot Designer tool for image generation and visual aids.
  • Code Generation Support:
  • Assisting in the writing and debugging of code scripts.
  • Providing guidance across multiple programming languages and development frameworks.

Additional Productivity Recommendations

  • Additional methods for enhancing operational efficiency with Copilot.
  • Exploring extended integrations within the Office 365 suite for government use cases.

Requirements

Target Audience:

This training is designed for professionals and government personnel seeking to enhance operational efficiency through the adoption of free artificial intelligence solutions.

Prerequisites:

While no formal prerequisites are required, participants should demonstrate proficiency in using web browsers, navigating digital resources, and managing files. Familiarity with Microsoft 365 applications (Word, Excel, Outlook, PowerPoint) and Google Workspace is recommended to maximize course utility.

Internet Connectivity & Web Browser: Because numerous AI tools are cloud-hosted, participants must have reliable internet access to utilize these platforms effectively for government operations.

Licensing Requirements:

To successfully complete the Use Case exercises in this course, each participant must possess:

• A valid Microsoft 365 subscription (Bring Your Own Subscription) that includes licensing for Microsoft 365 Copilot.

• An active Microsoft OneDrive account, as Copilot requires OneDrive integration to execute file sharing tasks throughout the Use Case exercises designed for government workflows.

 7 Hours

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