Course Outline

Module 1: Understanding AI and Its Impact for Government

Gain a foundational understanding of artificial intelligence, its capabilities, and potential challenges.

High-Level Overview of AI

  • What is AI?
  • How AI works in simple terms.
  • Awareness of ‘AI hallucinations’
  • Large Language Models (LLMs) and AI agents explained simply.

AI Ethics for Government

  • Importance of ethical considerations in AI within government operations.
  • Awareness of data security and privacy when using various AI models in a public sector context.
  • Basic principles and best practices for data handling when using AI tools for government purposes.

Module 2: Exploring Microsoft Copilot 365

Learn how to use Microsoft 365 Copilot for document creation, data analysis, and collaboration across Microsoft apps in a government setting.

Introduction to Copilot for Government

  • Overview of Copilot and how to access it within the public sector.
  • Copilot licensing options for government agencies.
  • Differences between free and paid versions suitable for government use.
  • Overview of Copilot integrations tailored for government workflows.

Practical Use of Copilot in Daily Government Tasks

  • Creating Presentations:
    • How Copilot can assist in designing slides and organizing content for government presentations.
  • Working in Excel:
    • Using Copilot to manage data, create formulas, and automate tasks for government reports.
  • Working in Word:
    • Utilizing Copilot for writing, editing, and formatting official documents.
  • Sending Emails:
    • Efficiently drafting and sending emails using Copilot for government communications.
  • Adding Value to Teams Meetings:
    • Integrating Copilot into Teams for enhanced productivity in government meetings.
    • Using Copilot for meeting notes, scheduling, and task management within the public sector.
  • Copilot inside of Microsoft Edge:
    • Summarizing page content and highlighting key information for government research.
    • Generating summaries with timestamps for videos relevant to government projects.
  • Working in OneNote:
    • Enhancing notes for government meetings and projects.
    • Copilot OneNote Tips & Tricks for government users.
  • Copilot for OneDrive:
    • Summarizing and comparing files for government documents.
    • Asking questions and creating FAQs relevant to government operations.
  • Working with Copilot in Pages:
    • What is Pages?
    • How to get started with Pages for government documents.
    • Collaboration and sharing in Pages for government teams.
  • Working with Copilot in Loop:
    • What is Loop?
    • How to get started with Loop for government projects.
    • Collaboration and sharing in Loop for government teams.

Getting Better Results from Copilot for Government

  • Understanding ‘Prompt Engineering’: How to phrase instructions to get clear, accurate results for government tasks.
  • Changing prompt settings within the platform to suit government needs.
  • Tips for getting the most value: Using context, examples, and concise language for better outcomes in government work.
  • Editing a Copilot prompt to make it your own for government-specific tasks.
  • Sharing saved prompts with colleagues within government agencies.
  • Using prompt templates (Prompt Cheat Sheets) for government use.

Module 3: Mobile Productivity & Beyond for Government

Leverage AI-powered apps on mobile devices to enhance productivity, research, and real-time assistance in a government context.

Exploring the Copilot Mobile App for Government

  • Introduction to the Copilot mobile app tailored for government users.
  • Key features and how to use it on-the-go in a public sector environment.
  • Conversational AI (Using voice) for efficient communication in government settings.
  • Taking photos of objects and getting information relevant to government operations.

Copilot Content Creation and Generative AI for Government

  • Technical Writing:
  • Creating documentation, manuals, and guides for government projects.
  • Explaining complex concepts clearly and concisely in a public sector context.
  • Summarizing and editing legal documents for government use.
  • Editing and collaborating using Copilot Pages for government teams.
  • Marketing Content:
  • Crafting social media posts, advertisements, and blog posts for government outreach.
  • Tailoring messages to different audiences and optimizing for engagement in government communications.
  • Using the Copilot Designer for image generation relevant to government projects.
  • Code Generation:
  • Writing and debugging code snippets for government applications.
  • Assistance with various programming languages and frameworks used in government IT projects.

Additional Productivity Tips for Government

  • Other ways Copilot can enhance productivity in a public sector setting.
  • Exploring additional Office 365 integrations suitable for government workflows.

Requirements

Who Should Attend:

This course is designed for all types of learners aiming to enhance their workflows with free AI solutions for government.

Prerequisites:

There are no formal prerequisites; however, participants will benefit most if they are comfortable using a web browser, navigating websites, and managing files. Familiarity with Microsoft 365 (Word, Excel, Outlook, PowerPoint) and Google Workspace is also advantageous.

Internet Access & Web Browser:

Since many AI tools are cloud-based, participants should have reliable internet access and be proficient in using a web browser to access these tools.

Licensing Requirements:

To successfully complete the Use Case exercises in this course, each participant must have:

• Access to a Microsoft 365 subscription (Bring Your Own Subscription) where they are licensed to use Microsoft 365 Copilot.

• A Microsoft OneDrive account, as Copilot requires OneDrive to facilitate the file sharing tasks utilized throughout the Use Case exercises.

 7 Hours

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