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Course Outline
Introduction to Microsoft 365 Copilot
- Overview of the Microsoft 365 Copilot environment
- Fundamentals of generative AI and core Copilot capabilities for government operations
- Copilot licensing models and feature availability for federal agencies
- Strategic best practices for integrating artificial intelligence within Microsoft 365 workflows
Understanding AI Agents
- Definition and function of autonomous AI agents in public sector contexts
- Differentiation between standalone prompts, chat interactions, and agent-based automation
- Applicable use cases for AI agents across government programs
- Criteria for selecting between Microsoft-prebuilt and custom-developed agent solutions for government needs
Exploring Microsoft-Built Agents
- Utilization of the Researcher agent for information synthesis
- Leveraging the Analyst agent for data interpretation
- Integration capabilities with Word, Excel, PowerPoint, Outlook, and Teams
- Strategic selection of appropriate agents to address specific operational requirements
Designing Effective AI Agents
- Framework for aligning agent design with established government business processes
- Development of precise instructions and prompt engineering techniques
- Specification of performance objectives, authorized knowledge sources, and deliverable formats
- Prototyping and iterative refinement of agent outputs to ensure accuracy
Creating and Managing Custom Agents
- Deployment of custom agents using low-code or no-code development tools
- Configuration of behavioral parameters and system instructions
- Secure sharing protocols for distributing agents among interagency teams and colleagues
- Lifecycle management procedures including updates, administration, and decommissioning
Hands-on Lab: Build Your Own AI Agent
- Development of an agent addressing a defined government operational scenario
- Evaluation and optimization of agent performance through iterative testing
- Resolution of technical issues and error handling
- Presentation and dissemination of the finalized agent solution for government stakeholders
Best Practices and Next Steps
- Governance frameworks, cybersecurity protocols, and responsible AI implementation standards
- Guidelines for ensuring reliability and reusability of automated workflows
- Identification of opportunities to streamline routine administrative tasks through automation
- Comprehensive course summary, inquiry resolution, and resources for continued professional development in AI technologies
Requirements
- Foundational proficiency with Microsoft 365 applications (Word, Excel, Outlook, Teams)
- Active access to Microsoft Copilot (free edition or Microsoft 365 Copilot) for government
- No coding expertise or technical background is required
- No additional licenses or specialized tools are necessary
7 Hours
Testimonials (2)
Learning and creating of agents.
Jana Nalevankova - Ness Romania
Course - Boost Your Productivity with Microsoft Copilot 365
Trainer was very knowledgeable and easy to speak to