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 Duration 7 hours

Course Outline

Introduction to Microsoft 365 Copilot

  • Fundamental overview of Microsoft 365 Copilot capabilities
  • Core concepts of generative AI and Copilot functionality
  • Licensing structures and accessible features
  • Operational best practices for integrating AI into Microsoft 365 workflows

Foundations of AI Agents

  • Definition and operational scope of AI agents
  • Distinctions between autonomous agents, static prompts, and interactive chat
  • Strategic application of AI agents in enterprise environments
  • Criteria for selecting between Microsoft-native and custom-developed agents

Utilization of Microsoft-Native Agents

  • Deployment and application of the Researcher agent
  • Deployment and application of the Analyst agent
  • Integration of agents across Word, Excel, PowerPoint, Outlook, and Teams
  • Alignment of specific agents with distinct operational requirements

Design Principles for Effective AI Agents

  • Strategic planning for agent implementation in specific business processes
  • Formulation of precise instructions and prompt engineering techniques
  • Specification of objectives, data sources, and anticipated deliverables
  • Validation protocols for testing and refining agent performance

Development and Administration of Custom Agents

  • Construction of custom agents utilizing low-code methodologies
  • Configuration of behavioral parameters and operational instructions
  • Protocols for distributing agents to personnel and organizational units
  • Lifecycle management: updating, maintaining, and decommissioning agents

Practical Exercise: Development of a Custom AI Agent

  • Construction of an AI agent tailored to a specific operational scenario
  • Iterative testing and optimization through prompt refinement
  • Identification and resolution of common operational issues
  • Deployment and demonstration of the finalized agent

Governance Best Practices and Continuation Pathways

  • Regulatory compliance, security protocols, and responsible AI usage
  • Guidelines for developing stable and reusable agent architectures
  • Identification of opportunities for operational automation
  • Assessment, Q&A, and resources for ongoing professional development

Requirements

  • Proficiency with fundamental Microsoft 365 applications (Word, Excel, Outlook, Teams)
  • Active access to Microsoft Copilot (either the free tier or Microsoft 365 Copilot subscription)
  • No prior programming or advanced technical background is required
  • No additional licenses or specialized tools are necessary for completion

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