Get in Touch

Course Outline

Introduction to Microsoft 365 Copilot

  • Overview of the Microsoft 365 Copilot environment
  • Fundamentals of generative AI and core Copilot capabilities for government operations
  • Copilot licensing models and feature availability for federal agencies
  • Strategic best practices for integrating artificial intelligence within Microsoft 365 workflows

Understanding AI Agents

  • Definition and function of autonomous AI agents in public sector contexts
  • Differentiation between standalone prompts, chat interactions, and agent-based automation
  • Applicable use cases for AI agents across government programs
  • Criteria for selecting between Microsoft-prebuilt and custom-developed agent solutions for government needs

Exploring Microsoft-Built Agents

  • Utilization of the Researcher agent for information synthesis
  • Leveraging the Analyst agent for data interpretation
  • Integration capabilities with Word, Excel, PowerPoint, Outlook, and Teams
  • Strategic selection of appropriate agents to address specific operational requirements

Designing Effective AI Agents

  • Framework for aligning agent design with established government business processes
  • Development of precise instructions and prompt engineering techniques
  • Specification of performance objectives, authorized knowledge sources, and deliverable formats
  • Prototyping and iterative refinement of agent outputs to ensure accuracy

Creating and Managing Custom Agents

  • Deployment of custom agents using low-code or no-code development tools
  • Configuration of behavioral parameters and system instructions
  • Secure sharing protocols for distributing agents among interagency teams and colleagues
  • Lifecycle management procedures including updates, administration, and decommissioning

Hands-on Lab: Build Your Own AI Agent

  • Development of an agent addressing a defined government operational scenario
  • Evaluation and optimization of agent performance through iterative testing
  • Resolution of technical issues and error handling
  • Presentation and dissemination of the finalized agent solution for government stakeholders

Best Practices and Next Steps

  • Governance frameworks, cybersecurity protocols, and responsible AI implementation standards
  • Guidelines for ensuring reliability and reusability of automated workflows
  • Identification of opportunities to streamline routine administrative tasks through automation
  • Comprehensive course summary, inquiry resolution, and resources for continued professional development in AI technologies

Requirements

  • Foundational proficiency with Microsoft 365 applications (Word, Excel, Outlook, Teams)
  • Active access to Microsoft Copilot (free edition or Microsoft 365 Copilot) for government
  • No coding expertise or technical background is required
  • No additional licenses or specialized tools are necessary
 7 Hours

Number of participants


Price per participant

Testimonials (2)

Upcoming Courses

Related Categories