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Course Outline
Module 1: Fundamentals of AI for Productivity (2 hours)
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What is Generative AI?
- Overview of the historical development and evolution of language models
- Understanding Large Language Models (LLMs)
- Capabilities and limitations of tools like ChatGPT for government use
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Introduction to ChatGPT
- Account setup and navigating the interface
- Key concepts: temperature, context, and "persona"
- Practical Exercise: Drafting a document with ChatGPT
Module 2: The Art of Prompt Engineering (3 hours)
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Anatomy of an Effective Prompt
- Key components: task, context, role, format, and tone
- Strategies for iterative improvement of prompts
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Advanced Prompting Techniques
- Chain-of-Thought: guiding the AI to reason step by step
- Few-Shot Prompting: using examples to refine results
- Iteration and refinement: key to achieving precise outputs for government tasks
- Practical Exercise: Refine a prompt until the desired result is achieved for a management report
Module 3: Automating Writing and Summarization Tasks (2 hours)
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Email Drafting and Response Automation
- Generating professional email drafts for government communication
- Automating common and personalized replies
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Document Summarization and Analysis
- Summarizing meeting minutes, articles, and long documents for government use
- Extracting key points and action items from complex texts
- Practical Exercise: Using ChatGPT to summarize a document and generate an email reply for government purposes
Module 4: Microsoft 365 Copilot in Excel (3 hours)
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Introduction to Copilot in Excel
- Understanding the interface and its capabilities for government tasks
- Formulating effective prompts for data analysis
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Data Analysis and Visualization
- Using Copilot to analyze large datasets for government use
- Automatically generating charts, pivot tables, and visualizations
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Forecasting and Reporting
- Producing forecasts based on historical data using Copilot
- Generating draft reports from spreadsheet information for government reporting
- Practical Exercise: Using Copilot to analyze a sales dataset, generate a forecast, and create a chart for government use
Module 5: Microsoft 365 Copilot in PowerPoint and Outlook (3 hours)
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Copilot in PowerPoint
- Generating presentation skeletons from a Word document or text draft for government presentations
- Improving slides: design suggestions, relevant images, and content reorganization
- Practical Exercise: Using Copilot to create a complete presentation about a government project
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Copilot in Outlook
- Composing and simplifying professional emails for government communication
- Managing the inbox: summarizing long threads and prioritizing important messages
- Practical Exercise: Asking Copilot to summarize an email chain and produce a concise reply for government use
Module 6: Integration and Advanced Workflows (2 hours)
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AI Agent Workflows in Enterprise Environments
- Integrating Copilot with SharePoint and Microsoft Fabric for government use
- Automating recurring tasks and business processes for government operations
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Information Management and Security
- Ethical considerations and privacy when using AI tools in government settings
- Best practices for handling sensitive data in government contexts
- Practical Exercise: Designing a simple team workflow automation using Copilot in SharePoint for government use
- Closing and Q&A: Discussion about the future of AI at work, and resources for continuous learning for government professionals
Requirements
- A working knowledge of Microsoft 365 applications for government use.
- Experience with basic productivity or office management tasks.
- No prior experience with AI tools required.
Audience
- Office professionals and productivity specialists in the public sector.
- Project managers and coordinators for government initiatives.
- Teams integrating AI into daily workflows for government operations.
15 Hours
Testimonials (2)
Hands on examples
Ryan Brookman - The Shaw Group Limited
Course - Introduction to Artificial Intelligence for Non-technical users
We got to use the tools.