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Course Outline
Module 1: Fundamentals of AI for Productivity (2 hours)
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What is Generative AI?
- A brief overview of the history and evolution of language models
- An understanding of Large Language Models (LLMs)
- The capabilities and limitations of tools such as ChatGPT
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Introduction to ChatGPT
- Account setup and navigating the interface
- Key concepts: temperature, context, and persona
- Practical Exercise: Drafting a first document with ChatGPT
Module 2: The Art of Prompt Engineering (3 hours)
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Anatomy of an Effective Prompt
- Key components: task, context, role, format, and tone
- Strategies for iterative improvement in prompts
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Advanced Prompting Techniques
- Chain-of-Thought: guiding the AI to reason step by step
- Few-Shot Prompting: refining results through examples
- Iteration and refinement: key steps for precise outputs
- Practical Exercise: Refine a prompt to achieve the desired result for a management report
Module 3: Automating Writing and Summarization Tasks (2 hours)
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Email Drafting and Response Automation
- Generating professional email drafts
- Automating common and personalized replies
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Document Summarization and Analysis
- Summarizing meeting minutes, articles, and long documents
- Extracting key points and action items from complex texts
- Practical Exercise: Using ChatGPT to summarize a document and generate an email reply
Module 4: Microsoft 365 Copilot in Excel (3 hours)
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Introduction to Copilot in Excel
- Understanding the interface and its capabilities for government use
- Formulating effective prompts for data analysis
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Data Analysis and Visualization
- Using Copilot to analyze large datasets
- Automatically generating charts, pivot tables, and visualizations
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Forecasting and Reporting
- Producing forecasts based on historical data using Copilot
- Generating draft reports from spreadsheet information
- Practical Exercise: Analyzing a sales dataset, generating a forecast, and creating a chart with Copilot
Module 5: Microsoft 365 Copilot in PowerPoint and Outlook (3 hours)
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Copilot in PowerPoint
- Generating presentation skeletons from a Word document or text draft
- Improving slides with design suggestions, relevant images, and content reorganization
- Practical Exercise: Creating a complete presentation about a project using Copilot
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Copilot in Outlook
- Composing and simplifying professional emails
- Managing the inbox by summarizing long threads and prioritizing important messages
- Practical Exercise: Summarizing an email chain and producing a concise reply with Copilot
Module 6: Integration and Advanced Workflows (2 hours)
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AI Agent Workflows in Enterprise Environments
- Integrating Copilot with SharePoint and Microsoft Fabric for government use
- Automating recurring tasks and business processes
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Information Management and Security
- Ethical considerations and privacy when using AI tools in a government setting
- Best practices for handling sensitive data
- Practical Exercise: Designing a simple team workflow automation using Copilot in SharePoint
- Closing and Q&A: Discussion on the future of AI at work, and resources for continuous learning
Requirements
- A working knowledge of Microsoft 365 applications for government use
- Experience with basic productivity or office management tasks in a public sector environment
- No prior experience with AI tools is required
Audience
- Office professionals and productivity specialists for government agencies
- Project managers and coordinators in public sector organizations
- Teams integrating AI into daily workflows for government operations
15 Hours
Testimonials (1)
We got to use the tools.
