Course Outline

Module 1: Understanding AI and Its Impact for Government

Gain a foundational understanding of artificial intelligence (AI), its capabilities, and potential challenges relevant to public sector operations and governance.

High-Level Overview of AI

  • Definition of AI
  • How AI functions in simple terms
  • Awareness of 'AI hallucinations'
  • Large Language Models (LLMs) and AI agents explained simply

AI Ethics for Government

  • The importance of ethical considerations in AI applications within the public sector
  • Data security and privacy concerns when using various AI models in government operations
  • Basic principles and best practices for data handling with AI tools in a governmental context

Module 2: Overview of Popular AI Tools for Government

Gain an understanding of key AI tools, their capabilities, and how to select the appropriate tool based on strengths, limitations, and licensing requirements.

Overview of Popular LLMs

  • Copilot (Microsoft): Strengths, limitations, and licensing costs for government use
  • Gemini (Google): Features, limitations, and licensing costs for government applications
  • ChatGPT (Open AI): Overview of capabilities, limitations, and costs for government agencies

Considerations when Choosing an LLM for Government

  • Integration with existing technology infrastructure
  • Scalability and resource requirements for government operations
  • Cost and pricing models suitable for government budgets
  • Ethical considerations and safety standards for public sector use

Module 3: Exploring Popular AI Tools for Government

Explore the core capabilities of leading AI tools—Microsoft 365 Copilot, Google AI Studio, and OpenAI’s ChatGPT—learning how to effectively utilize them for productivity, data analysis, content creation, and real-time collaboration in government settings.

Introduction to Copilot for Government

  • What is Microsoft 365 Copilot?
  • Licensing overview for government agencies
  • Core components of Microsoft 365 Copilot for public sector use
  • Microsoft’s commitment to responsible AI in government applications
  • Copilot Examples
  • Creating Presentations: Generating ideas, outlines, and text for slides
  • Working in Excel: Asking Copilot for formula explanations and data analysis
  • Writing and Editing Documents: Drafting, summarizing, and proofreading reports
  • Email Assistance: Crafting concise and professional email responses
  • Using the Copilot Designer for image generation in government documents
  • Editing and collaborating using Copilot Pages for team projects
  • Copilot inside of Microsoft Edge for web research and content summarization
  • Summarizing page content and highlighting key information for reports
  • Generating summaries with timestamps for video presentations

Introduction to Google AI Studio for Government

  • What is AI Studio and how to access it in a government context?
  • Data privacy considerations for government use
  • AI Studio in Action for public sector applications
  • Basic configurations and settings tailored for government agencies
  • Using the prompt gallery for government-specific tasks
  • Built-in tutorials and examples relevant to public sector operations
  • Getting Realtime Help and Working Together in government teams
  • How to use Stream Realtime for collaborative projects
  • Screen sharing with AI for personalized assistance in government settings
  • Sharing projects with colleagues within the same agency

Introduction to ChatGPT for Government

  • What is ChatGPT and how to access it for government use?
  • Data privacy considerations for public sector applications
  • ChatGPT in Action for government tasks
  • Overview of basic configurations suitable for government operations
  • Using a prompt gallery for government-specific queries
  • Using 'Temporary Chat' for quick consultations
  • Using 'Search the Web' for real-time information gathering
  • Using 'Canvas' for visual data representation in reports

Getting Better Results from AI Tools for Government

  • Understanding 'Prompt Engineering': How to phrase instructions to get clear, accurate results in government applications
  • Changing prompt settings within a platform for optimized performance in public sector tasks
  • Tips for maximizing value: Using context, examples, and concise language for better outcomes in government projects
  • Customizing Copilot prompts for specific government needs
  • Sharing saved prompts with colleagues within the same agency
  • Using prompt templates (Prompt Cheat Sheets) for consistent results

Module 4: Expanding Your AI Toolkit for Government

Leverage AI-powered apps on mobile devices to enhance productivity, research, and real-time assistance in government operations.

Exploring AI Tools on Mobile Devices for Government

  • How to access free AI apps on mobile (Copilot, ChatGPT, Gemini) for government use
  • Key features of mobile usage for productivity on the go in public sector roles
  • Taking photos of objects and getting information for field work
  • Using the live chat function with Gemini (conversational AI) for real-time support

Exploring Other Popular LLMs (time permitting)

This module explores AI platforms that allow government users to choose between different LLMs.

  • Perplexity AI - Perplexity AI offers a platform where government users can select from various LLMs, including ChatGPT, Gemini, and Claude, to perform different tasks and experiments relevant to public sector operations.
  • Hugging Face - Hugging Face is a comprehensive platform that hosts a wide range of pre-trained models, including ChatGPT, Gemini, and Claude. Government users can easily switch between models and fine-tune them for specific use cases in the public sector.

Requirements

Who Should Attend:

This course is designed for all individuals in the public sector looking to optimize their workflow with free artificial intelligence solutions for government.

Prerequisites

While there are no formal prerequisites, participants should be comfortable using a web browser, navigating websites, and managing files. Familiarity with Microsoft 365 (Word, Excel, Outlook, PowerPoint) and Google Workspace is beneficial for maximizing the course’s value.

Internet Access and a Web Browser – Since many AI tools are cloud-based, participants should have reliable internet access to use these resources effectively.

 7 Hours

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