Course Outline

What Artificial Intelligence Is and Isn’t

  • Clarifying the definition of AI beyond media narratives for government
  • Understanding the capabilities and limitations of AI
  • Addressing common myths and misconceptions about AI

Debunking Myths and Fears

  • Addressing concerns about AI replacing human jobs in government operations
  • Exploring ethical and responsible use of AI for government services
  • Developing a balanced and informed perspective on AI’s role in public sector governance

Real-World Examples of Everyday and Professional Use

  • How AI is already integrated into daily tools and services for government employees
  • Use cases in education, business, and personal productivity relevant to public sector roles
  • Exploring examples applicable to various work areas within the government

How to Communicate with AI

  • Understanding how AI processes and interprets instructions for government tasks
  • Building confidence through guided conversations with AI in a government context
  • Practical guidelines for using chat-based systems effectively for government

The Art of Asking Good Questions: Prompt Structure

  • Principles of effective prompt design for government applications
  • Incorporating context, constraints, and examples to enhance AI outputs in government
  • Iteratively refining prompts to achieve optimal results for government tasks

Guided Practice with Real-World Examples

  • Hands-on exercises using ChatGPT, Copilot, and Gemini in a government setting
  • Applying AI to everyday workplace scenarios for government employees
  • Collaborative exploration and peer feedback on AI applications for government tasks

Useful Tools for Everyday Use

  • Overview of ChatGPT, Copilot, Gemini, and other AI assistants suitable for government use
  • Selecting the most appropriate AI tool for specific government tasks
  • Utilizing AI responsibly and effectively in government workflows

Applications in Writing and Communication

  • Leveraging AI to create emails, reports, and presentations for government communications
  • Enhancing clarity, tone, and professionalism in written communication for government documents

Applications in Organization and Planning

  • Using AI for time management and prioritization in government roles
  • Generating summaries and structured ideas to support government projects
  • Utilizing AI-assisted brainstorming and scheduling tools for government planning

Applications in Creativity and Innovation

  • Using AI for idea generation and problem-solving in government initiatives
  • Developing creative projects and visual concepts with AI support for government programs
  • Integrating AI into team innovation sessions for government agencies

Responsible Use and Critical Thinking

  • Understanding the boundaries of what can and cannot be achieved with AI tools in government
  • Recognizing limitations and potential errors in AI outputs for government tasks
  • Maintaining human judgment and ethical awareness in AI-driven decision-making for government

Summary and Next Steps

Requirements

  • No technical background required
  • Basic familiarity with using web applications and digital tools for government

Audience

  • Teams from any department or organization within the public sector interested in AI adoption
  • Professionals aiming to enhance productivity and creativity through AI solutions
  • Individuals seeking to develop confidence in the safe and effective use of AI tools
 7 Hours

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