Course Outline
What Artificial Intelligence Is and Isn’t
- Clarifying the definition of AI beyond media narratives for government
- Understanding the capabilities and limitations of AI
- Addressing common myths and misconceptions about AI
Debunking Myths and Fears
- Addressing concerns about AI replacing human jobs in government operations
- Exploring ethical and responsible use of AI for government services
- Developing a balanced and informed perspective on AI’s role in public sector governance
Real-World Examples of Everyday and Professional Use
- How AI is already integrated into daily tools and services for government employees
- Use cases in education, business, and personal productivity relevant to public sector roles
- Exploring examples applicable to various work areas within the government
How to Communicate with AI
- Understanding how AI processes and interprets instructions for government tasks
- Building confidence through guided conversations with AI in a government context
- Practical guidelines for using chat-based systems effectively for government
The Art of Asking Good Questions: Prompt Structure
- Principles of effective prompt design for government applications
- Incorporating context, constraints, and examples to enhance AI outputs in government
- Iteratively refining prompts to achieve optimal results for government tasks
Guided Practice with Real-World Examples
- Hands-on exercises using ChatGPT, Copilot, and Gemini in a government setting
- Applying AI to everyday workplace scenarios for government employees
- Collaborative exploration and peer feedback on AI applications for government tasks
Useful Tools for Everyday Use
- Overview of ChatGPT, Copilot, Gemini, and other AI assistants suitable for government use
- Selecting the most appropriate AI tool for specific government tasks
- Utilizing AI responsibly and effectively in government workflows
Applications in Writing and Communication
- Leveraging AI to create emails, reports, and presentations for government communications
- Enhancing clarity, tone, and professionalism in written communication for government documents
Applications in Organization and Planning
- Using AI for time management and prioritization in government roles
- Generating summaries and structured ideas to support government projects
- Utilizing AI-assisted brainstorming and scheduling tools for government planning
Applications in Creativity and Innovation
- Using AI for idea generation and problem-solving in government initiatives
- Developing creative projects and visual concepts with AI support for government programs
- Integrating AI into team innovation sessions for government agencies
Responsible Use and Critical Thinking
- Understanding the boundaries of what can and cannot be achieved with AI tools in government
- Recognizing limitations and potential errors in AI outputs for government tasks
- Maintaining human judgment and ethical awareness in AI-driven decision-making for government
Summary and Next Steps
Requirements
- No technical background required
- Basic familiarity with using web applications and digital tools for government
Audience
- Teams from any department or organization within the public sector interested in AI adoption
- Professionals aiming to enhance productivity and creativity through AI solutions
- Individuals seeking to develop confidence in the safe and effective use of AI tools
Testimonials (2)
The trainer is patient and very helpful. He knows the topic well.
CLIFFORD TABARES - Universal Leaf Philippines, Inc.
Course - Agentic AI for Business Automation: Use Cases & Integration
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.