Course Outline

Introduction to Artificial Intelligence in the Government Environment

  • What is AI? Basic concepts and real-world applications for government
  • Types of AI used in agencies (chatbots, automation, data analysis, etc.)
  • Risks, limitations, and ethical considerations for government use

Practical Applications of AI: Security, Processes, and Communication for Government

  • AI in internal process automation for government agencies
  • AI support in internal and external communication within the public sector
  • Information security: best practices for using AI tools in government
  • Use cases and recommended tools for each department for government operations

AI and Productivity: Tools That Optimize Work for Government

  • Using AI to create documents, summaries, and presentations for government reports
  • AI as a research, organization, and task planning assistant for government projects
  • Integrations with everyday tools (Google Workspace, Microsoft 365, etc.) used in government offices

Fundamentals of Prompt Engineering for Government

  • What are prompts and why they matter for government applications
  • Structure of an effective prompt: clarity, context, and command for government use
  • Practical examples for administrative and operational areas in government
  • Hands-on exercises with tools like ChatGPT, Gemini, Copilot, etc., tailored for government needs

Best Practices and Planning for AI Adoption for Government

  • How to train your team for safe and strategic AI usage in government agencies
  • Defining boundaries and usage policies within the public sector
  • Next steps for scalable adoption of AI technologies for government operations

Summary and Conclusion

Requirements

  • Basic understanding of public sector workflows and communication for government
  • General computer literacy
  • Interest in exploring AI tools to enhance productivity and strategic operations

Audience

  • Administrative staff for government
  • Operations professionals
  • Team leaders and internal support staff
 14 Hours

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