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Course Outline
Introduction to Artificial Intelligence for Government
- What is AI? Overview of fundamental concepts and practical applications
- Types of AI utilized in government agencies (chatbots, automation, data analysis, etc.)
- Risks, limitations, and ethical considerations for government use
Practical Applications of AI: Security, Processes, and Communication for Government
- AI in internal process automation for enhanced efficiency
- AI support in internal and external communication to improve transparency
- Information security: best practices for leveraging AI tools securely
- Use cases and recommended tools tailored for various government departments
AI and Productivity: Tools That Optimize Work for Government
- Utilizing AI to create documents, summaries, and presentations efficiently
- AI as a research, organization, and task planning assistant for government operations
- Integrations with everyday tools used in government (Google Workspace, Microsoft 365, etc.)
Fundamentals of Prompt Engineering for Government
- Understanding prompts and their significance for effective AI use
- Structure of an effective prompt: clarity, context, and command
- Practical examples for administrative and operational areas in government
- Hands-on exercises with tools like ChatGPT, Gemini, Copilot, etc., tailored for government use
Best Practices and Planning for AI Adoption in Government
- Strategies for training staff to ensure safe and strategic AI usage
- Establishing boundaries and usage policies within government agencies
- Next steps for scalable adoption of AI technologies in government operations
Summary and Conclusion
Requirements
- Fundamental knowledge of organizational workflows and communication practices for government
- Basic computer literacy
- Interest in evaluating AI tools to enhance productivity and strategic operations
Audience
- Administrative personnel
- Operations specialists
- Team leaders and internal support staff
14 Hours
Testimonials (2)
The trainer is patient and very helpful. He knows the topic well.
CLIFFORD TABARES - Universal Leaf Philippines, Inc.
Course - Agentic AI for Business Automation: Use Cases & Integration
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.