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Duration 14 hours
Course Outline
Foundations of Artificial Intelligence in Organizational Operations
- Defining Artificial Intelligence: Core concepts and practical implementations
- Categories of AI systems utilized in the workplace (intelligent agents, process automation, data analytics, etc.)
- Risk assessment, operational limitations, and ethical governance standards
Operational Integration of AI: Security, Workflow Efficiency, and Communication
- Leveraging AI for the automation of internal administrative processes
- Enhancing internal and external communication strategies through AI assistance
- Information security: Establishing best practices for the responsible use of AI tools
- Specific use cases and recommended toolsets for various departmental functions
AI-Enhanced Productivity: Optimizing Workflows
- Utilizing AI for the generation of documents, executive summaries, and presentation materials
- Employing AI as an assistant for research, information organization, and task scheduling
- Integration with standard productivity suites (Google Workspace, Microsoft 365, etc.)
Fundamentals of Prompt Engineering
- Definition of prompts and their significance in AI interaction
- Constructing effective prompts: Ensuring clarity, providing necessary context, and issuing specific directives
- Practical applications for administrative and operational roles
- Guided practice using tools such as ChatGPT, Gemini, Copilot, etc.
Strategic Guidelines and Planning for AI Adoption
- Methods for training staff to ensure safe and strategically aligned AI usage
- Establishing usage boundaries and internal policy frameworks
- Roadmap for scalable and sustainable implementation
Summary and Conclusion
Requirements
- Foundational knowledge of organizational workflows and communication protocols
- General computer literacy
- Proficiency in exploring AI tools for productivity enhancement and strategic deployment
Audience
- Administrative personnel
- Operations specialists
- Team leaders and internal support staff
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation