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Course Outline
Introduction to Artificial Intelligence in the Government Environment
- What is AI? Basic concepts and real-world applications for government
- Types of AI used in agencies (chatbots, automation, data analysis, etc.)
- Risks, limitations, and ethical considerations for government use
Practical Applications of AI: Security, Processes, and Communication for Government
- AI in internal process automation for government agencies
- AI support in internal and external communication within the public sector
- Information security: best practices for using AI tools in government
- Use cases and recommended tools for each department for government operations
AI and Productivity: Tools That Optimize Work for Government
- Using AI to create documents, summaries, and presentations for government reports
- AI as a research, organization, and task planning assistant for government projects
- Integrations with everyday tools (Google Workspace, Microsoft 365, etc.) used in government offices
Fundamentals of Prompt Engineering for Government
- What are prompts and why they matter for government applications
- Structure of an effective prompt: clarity, context, and command for government use
- Practical examples for administrative and operational areas in government
- Hands-on exercises with tools like ChatGPT, Gemini, Copilot, etc., tailored for government needs
Best Practices and Planning for AI Adoption for Government
- How to train your team for safe and strategic AI usage in government agencies
- Defining boundaries and usage policies within the public sector
- Next steps for scalable adoption of AI technologies for government operations
Summary and Conclusion
Requirements
- Basic understanding of public sector workflows and communication for government
- General computer literacy
- Interest in exploring AI tools to enhance productivity and strategic operations
Audience
- Administrative staff for government
- Operations professionals
- Team leaders and internal support staff
14 Hours
Testimonials (1)
We got to use the tools.