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Course Outline
Introduction to Artificial Intelligence
- Definition of Artificial Intelligence (AI) and common misconceptions
- Key concepts: automation, machine learning, and natural language processing
- Examples of AI tools utilized in daily business operations for government
AI in the Workplace
- Benefits of incorporating AI into administrative and analytical tasks for government
- Commonly used AI-powered tools for enhancing productivity (ChatGPT, Copilot, Bard, etc.)
- Case studies demonstrating AI applications in finance, logistics, and management support for government agencies
Practical Use of ChatGPT
- Composing professional emails and reports using ChatGPT
- Summarizing information and generating meeting notes with ChatGPT
- Facilitating brainstorming and idea generation through prompts in ChatGPT
Using Microsoft Copilot for Productivity
- Integrating Copilot with Microsoft 365 applications (Word, Excel, Outlook) for government operations
- Automating document creation and data analysis using Copilot
- Collaborative AI assistance during meetings and presentations in a government setting
Automation and Prompting Techniques
- Best practices for writing effective prompts to elicit accurate AI responses
- Developing automation scripts using plain-language AI prompts for government tasks
- Workflow examples for automating repetitive administrative duties in a government environment
Responsible AI Use and Data Privacy
- Understanding the limitations of AI to avoid overreliance in government operations
- Handling sensitive data and ensuring privacy protection in government settings
- Ethical considerations for AI use and adherence to organizational policies for government agencies
Hands-on Practice
- Simulated tasks using ChatGPT and Copilot in a government context
- Team exercises for identifying automation opportunities within government operations
- Action plan for the responsible adoption of AI in daily government activities
Summary and Next Steps
Requirements
- Basic proficiency with office applications and online tools for government use
- Experience with routine digital communication in the workplace
- Interest in enhancing productivity through technology adoption
Audience
- Non-technical and business staff (finance, logistics, administration, trading, etc.) for government roles
- Managers and team leaders within the public sector
- Professionals aiming to utilize AI tools safely and efficiently in their work
7 Hours
Testimonials (2)
Hands on examples
Ryan Brookman - The Shaw Group Limited
Course - Introduction to Artificial Intelligence for Non-technical users
We got to use the tools.