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Duration 7 hours
Course Outline
Fundamentals of Artificial Intelligence
- Defining the scope and boundaries of AI capabilities
- Core mechanisms: automation, machine learning, and natural language processing
- Applications of AI in operational workflows for government contexts
Implementing AI in Professional Environments
- Advantages of AI in administrative and analytical processes
- Primary AI-driven productivity platforms (e.g., ChatGPT, Copilot, Bard)
- Illustrative applications in finance, logistics, and managerial support functions
Operationalizing ChatGPT
- Drafting official correspondence and formal reports
- Condensing information and generating minutes for official meetings
- Facilitating strategic ideation and solution generation via structured prompts
Leveraging Microsoft Copilot for Operational Efficiency
- Integrating Copilot within Microsoft 365 suites (Word, Excel, Outlook)
- Streamlining document production and complex data analysis
- Enhancing collaborative workflows in meetings and official presentations
Advanced Automation and Prompt Engineering
- Formulating precise directives to ensure accurate AI outputs
- Developing automation workflows using natural language instruction
- Standardizing procedures for recurring administrative duties
Ethical AI Standards and Data Integrity
- Assessing AI limitations to prevent excessive dependency
- Safeguarding sensitive information and ensuring privacy compliance
- Adhering to ethical standards and institutional policies for AI deployment
Applied Training Scenarios
- Simulated operational tasks utilizing ChatGPT and Copilot
- Collaborative exercises to identify automation potential in public sector tasks
- Developing a strategic plan for the responsible adoption of AI in daily duties
Concluding Summary and Future Implementation
Requirements
- Foundational proficiency with standard office applications and digital tools
- Practical experience with routine digital communication in a professional setting
- Professional interest in leveraging technology to enhance operational efficiency
Target Audience
- Non-technical staff and business personnel (e.g., finance, logistics, administration, and program management)
- Managers and team supervisors responsible for operational oversight
- Professionals committed to the secure and efficient application of AI tools
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation