Course Outline

Introduction to Artificial Intelligence

  • Definition of Artificial Intelligence (AI) and common misconceptions
  • Key concepts: automation, machine learning, and natural language processing
  • Examples of AI tools utilized in daily business operations for government

AI in the Workplace

  • Benefits of incorporating AI into administrative and analytical tasks for government
  • Commonly used AI-powered tools for enhancing productivity (ChatGPT, Copilot, Bard, etc.)
  • Case studies demonstrating AI applications in finance, logistics, and management support for government agencies

Practical Use of ChatGPT

  • Composing professional emails and reports using ChatGPT
  • Summarizing information and generating meeting notes with ChatGPT
  • Facilitating brainstorming and idea generation through prompts in ChatGPT

Using Microsoft Copilot for Productivity

  • Integrating Copilot with Microsoft 365 applications (Word, Excel, Outlook) for government operations
  • Automating document creation and data analysis using Copilot
  • Collaborative AI assistance during meetings and presentations in a government setting

Automation and Prompting Techniques

  • Best practices for writing effective prompts to elicit accurate AI responses
  • Developing automation scripts using plain-language AI prompts for government tasks
  • Workflow examples for automating repetitive administrative duties in a government environment

Responsible AI Use and Data Privacy

  • Understanding the limitations of AI to avoid overreliance in government operations
  • Handling sensitive data and ensuring privacy protection in government settings
  • Ethical considerations for AI use and adherence to organizational policies for government agencies

Hands-on Practice

  • Simulated tasks using ChatGPT and Copilot in a government context
  • Team exercises for identifying automation opportunities within government operations
  • Action plan for the responsible adoption of AI in daily government activities

Summary and Next Steps

Requirements

  • Basic proficiency with office applications and online tools for government use
  • Experience with routine digital communication in the workplace
  • Interest in enhancing productivity through technology adoption

Audience

  • Non-technical and business staff (finance, logistics, administration, trading, etc.) for government roles
  • Managers and team leaders within the public sector
  • Professionals aiming to utilize AI tools safely and efficiently in their work
 7 Hours

Number of participants


Price per participant

Testimonials (2)

Upcoming Courses

Related Categories