Introduction to Artificial Intelligence for Business Process Automation Training Course

Following the foundational training on Generative AI, this intensive one-day workshop is designed as a deep-dive session for the Corporate Communications team. The primary objective is to move beyond theory and equip participants with the skills to strategically design and implement AI-powered solutions for their specific departmental challenges.

This hands-on, project-based program will culminate in a team competition, fostering innovation and generating practical, ready-to-use AI workflows tailored to the unique communication needs of the organization. The workshop is structured to align with best practices for government agencies, ensuring that participants can apply these skills effectively within their roles.

By the end of this training, participants will be able to:

• Master advanced prompt engineering techniques for nuanced and complex communication tasks.
• Design and conceptualize specialized AI agents or Custom GPTs to automate recurring workflows.
• Apply AI tools to conduct in-depth analysis of campaign performance, media sentiment, and audience feedback.
• Collaboratively develop a strategic, implementable AI-powered solution to a real-world departmental challenge.
• Effectively pitch an AI-driven project, demonstrating its value and business impact for government operations.

Artificial Intelligence (AI) for Government Professionals is an introductory course designed to explore how AI can be safely and effectively applied across departments within the government environment to enhance productivity, improve communication, and streamline operations.

This instructor-led, live training (online or onsite) is aimed at non-technical government professionals who wish to understand and begin using AI tools like ChatGPT, Gemini, and Copilot to optimize their everyday workflows for government.

By the end of this training, participants will be able to:

• Understand AI fundamentals, risks, and ethical considerations relevant to public sector operations.
• Apply AI to automate tasks and assist with communication and research within government contexts.
• Create structured prompts tailored to real-world administrative tasks for government.
• Plan for safe, scalable adoption of AI tools within their teams in a government setting.

Format of the Course

• Interactive lecture and discussion focused on government applications.
• Hands-on use of AI tools in government scenarios.
• Guided exercises centered on process improvement and communication for government.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training (online or onsite) is designed for government professionals at beginner to intermediate levels from various departments who wish to learn how to effectively utilize AI tools for daily tasks, thereby saving time and enhancing productivity. By the end of this training, participants will be able to: - Identify AI-powered tools appropriate for different tasks. - Automate repetitive processes to improve workflow efficiency. - Leverage AI to enhance communication, reporting, and decision-making. - Ensure responsible and ethical use of AI in the workplace for government.

This instructor-led, live training (available online or on-site) is designed for beginner-level administrative personnel who seek a foundational understanding of Artificial Intelligence (AI) and its applications in administrative tasks. By the end of this training, participants will be able to: - Comprehend the fundamental principles of Artificial Intelligence (AI). - Understand how AI can be integrated into their daily administrative duties. - Enhance efficiency in tasks such as sending emails, conducting surveys, managing performance indicators, maintaining records, and performing manual validations through the use of AI tools for government.

This instructor-led, live training (online or onsite) is designed for intermediate to advanced developers and AI enthusiasts who wish to create sophisticated AI workflows using n8n.

By the end of this training, participants will be able to:

• Comprehend the integration of AI services within n8n workflows.
• Implement AI-driven decision-making in automated processes for government and other sectors.
• Develop custom AI nodes and utilize pre-built AI nodes in n8n.
• Analyze and optimize the performance of AI workflows to enhance efficiency and effectiveness.

Artificial Intelligence (AI) is revolutionizing the way we work — from automating routine tasks to enhancing collaboration and decision-making. Tools such as ChatGPT and Microsoft Copilot enable teams to generate content, analyze data, and streamline communication, but they must be used with a clear understanding of data privacy, security, and ethical guidelines. This instructor-led, live training (available online or onsite) is designed for government professionals and managers at the beginner level who wish to understand AI fundamentals and apply AI tools safely and effectively in their daily operations. By the end of this training, participants will be able to: - Understand the basics of AI and its applications in the workplace. - Utilize ChatGPT and Copilot to enhance productivity and collaboration. - Apply AI tools responsibly, with a focus on data privacy and ethical considerations. - Identify opportunities to automate repetitive tasks using AI. **Format of the Course** - Interactive lectures and discussions. - Hands-on exercises using real-world business scenarios. - Guided practice sessions with ChatGPT, Copilot, and automation prompts. **Course Customization Options** - To request a customized training for government use, please contact us to arrange.

Artificial Intelligence (AI) is a rapidly evolving field that provides tools and systems capable of automating tasks, analyzing data, and enhancing decision-making across all government functions. This instructor-led, live training (online or onsite) is aimed at non-technical professionals who wish to understand what AI is, how it works, and how it can improve productivity across departments in a government agency. By the end of this training, participants will be able to: - Understand the basic concepts and capabilities of AI. - Recognize how AI is transforming various public sector areas. - Identify AI tools that can be used to enhance daily workflows for government. - Integrate simple AI-powered processes to improve decision-making and efficiency in government operations. **Format of the Course** - Interactive lecture and discussion. - Hands-on demonstrations using AI tools relevant to government applications. - Scenario-based exercises and use case exploration specific to public sector challenges. **Course Customization Options** - To request a customized training for this course tailored to specific government needs, please contact us to arrange.

What You Will Learn

Basic Tools and Features
Participants will become acquainted with Canva’s essential tools: adding and formatting text, and working with images and graphics. These foundational skills are crucial for creating clear and visually appealing designs.

Creating Your First Project
During a hands-on session, participants will develop their first project by learning how to select templates, adjust colors and fonts, and incorporate personalized elements into their designs.

Advanced Design Techniques
Participants will delve into advanced features that enable the creation of professional and distinctive projects. These techniques include working with gradients, infographics, diagrams, and photo editing tools such as filters, cropping, and color correction.

AI in Canva for Government
Participants will discover how to utilize AI tools to automate tasks, generate graphics and text, and streamline the design process. These AI capabilities enhance both efficiency and the quality of designs, making them particularly useful in government workflows.

ChatGPT and Microsoft 365 Copilot are AI-driven tools designed to enhance productivity and communication through automation, intelligent content generation, and workflow optimization for government.

This instructor-led, live training (available online or onsite) is targeted at intermediate-level professionals who aim to leverage the capabilities of ChatGPT and Microsoft 365 Copilot to automate document creation, improve communication, and enhance data-driven decision-making processes.

By the end of this training, participants will be able to:

• Utilize ChatGPT for automating tasks such as drafting, summarization, and idea generation.
• Employ advanced prompting techniques to achieve higher-quality AI outputs.
• Use Microsoft 365 Copilot in Excel, PowerPoint, and Outlook to analyze data and streamline communication.
• Integrate Copilot into enterprise workflows for collaboration and process automation within government agencies.

Format of the Course

• Interactive lectures and demonstrations.
• Hands-on exercises and real-world case studies.
• Practical application in a Microsoft 365 environment for government use.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Module 1: Understanding Artificial Intelligence and Its Impact for Government

• Comprehensive Overview of Artificial Intelligence
• Ethical Considerations in AI

Artificial Intelligence (AI) has transitioned from a futuristic idea to an integral part of our daily personal and professional lives. From chatbots and image recognition to document analysis and voice assistants, AI technologies are revolutionizing the way we work, communicate, and make decisions. This beginner-friendly course offers participants a clear and accessible introduction to AI, designed for those without a technical background. Through straightforward explanations, real-life examples, and interactive activities, attendees will gain an understanding of what AI is, how it functions, and how to use it responsibly and effectively, particularly in the context of applications for government.

This instructor-led, live training in [location] (online or onsite) is designed for all-level administrative professionals who wish to leverage artificial intelligence (AI) tools to automate routine tasks, enhance document management, improve presentation quality, and optimize workflows within the office environment. By the end of this training, participants will be able to: - Understand the fundamentals of AI and its applications in administrative roles. - Utilize generative AI tools for writing, summarizing, and translating content. - Automate calendar management, email correspondence, and other routine tasks. - Design and implement an AI-assisted workflow tailored to their specific role. This training is specifically tailored to enhance efficiency and effectiveness for government administrative professionals.

A hands-on, practical course designed to assist government agencies in immediately leveraging AI tools for enhanced productivity and efficiency. The focus is on free and cost-effective solutions that deliver immediate return on investment through time savings and improved workflows for government operations.

Course Description

An advanced course tailored for professionals with a deep understanding of artificial intelligence technologies who aim to implement cutting-edge solutions within their organizations. This course emphasizes enterprise-grade implementations, custom AI integrations, and strategic AI transformation initiatives. It covers topics such as advanced prompt engineering, large language model (LLM) optimization, and considerations for enterprise architecture. The curriculum is designed to align with the needs of public sector workflows, governance, and accountability, ensuring that participants are well-prepared to lead AI initiatives for government and other critical sectors.

Course Description

This comprehensive intermediate course is tailored for government professionals who have foundational artificial intelligence (AI) experience and seek to delve into advanced features, custom workflows, and enterprise-level implementations of AI tools. The course emphasizes practical applications and sophisticated automation techniques, all without the need for coding expertise.