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 Duration 14 hours

Course Outline

  • Day 1: Leveraging Copilot across the Microsoft 365 application suite
    • Foundations of Copilot
      • Comparing Copilot Chat with embedded Copilot capabilities in productivity applications
      • Integration of work context, Microsoft Graph, and permission structures
      • Current feature availability and operational best practices
      • Parameters for data protection and functional limitations
      • Practical Exercise: Select the most appropriate Copilot interface for three specific tasks and identify the relevant data sources.
    • Productivity in Outlook and Teams
      • Condensing lengthy email threads and drafting initial responses
      • Facilitating meeting preparation, generating summaries, and identifying actionable items with assigned owners
      • Drafting follow-up communications directly from meeting records
      • Mandatory human review prior to sending or committing to actions
      • Practical Exercise: Generate a summary of a Teams meeting, extract outstanding tasks, and draft a corresponding follow-up email.
    • Documentation in Word and PowerPoint
      • Generating document drafts from existing source files
      • Editing, condensing, and comparing textual content
      • Translating Word documents into initial PowerPoint slide decks
      • Practical Exercise: Develop and refine a five-slide presentation based on a provided report.
    • Advanced Excel Functions
      • Data analysis and automatic identification of anomalies
      • Utilizing formulas, pivot tables, and visualization tools
      • Verifying accuracy through manual recalculation and spot-checks
      • Practical Exercise: Process a dataset to create a pivot table overview and a concise executive summary.
    • Developing Robust Prompts
      • Defining objective, context, data source, and expected outcome
      • Refining suboptimal outputs through targeted adjustments
      • Leveraging the prompt gallery and managing saved prompts
      • Identifying hallucinations and validating information against sources
      • Practical Exercise: Tiered hands-on session where each group resolves a specific use case to a final deliverable.
    • Day 1 Deliverables: Each participant has applied at least one use case within the applications and retains two personalized prompts for ongoing use.
  • Day 2: Integrating Copilot with organizational knowledge and autonomous agents
    • Enhanced Copilot Chat with institutional data
      • Precisely referencing files, communications, and meeting records
      • Utilizing Copilot Pages for distributed results
      • Employing Copilot Notebooks for thematic and project-based organization
      • Practical Exercise: Establish a notebook for an ongoing topic incorporating relevant files and operational instructions.
    • Specialized Research and Analysis Agents
      • Deploying the Researcher agent for cross-domain and internal data investigation
      • Utilizing the Analyst agent for structured data evaluation
      • Understanding operational constraints and required verification steps
      • Practical Exercise: Assign a research task to the Researcher agent and validate the output against cited sources.
    • Introduction to Custom Agents
      • Capabilities of declarative agent architecture
      • Configuring agents via Agent Builder using instructions and SharePoint content
      • Protocols for testing, distribution, and access control
      • Overview of Copilot Studio as an advanced extension
      • Practical Exercise: Create a basic FAQ agent using a SharePoint library and validate it against five test queries.
    • Process Optimization Discovery
      • Identification of a specific process challenge from the participant’s team
      • Formulation of a solution concept utilizing Microsoft 365 and Copilot
      • Construction of a functional prototype and brief presentation
      • Practical Exercise: Collaboratively sketch a solution, build a prototype, and present it within a five-minute timeframe.
    • Day 2 Deliverables: Each participant possesses a configured notebook, a verified Researcher output, and a tested FAQ agent. Each group has presented a validated solution concept with a working prototype.

Requirements

  • Active Microsoft 365 Copilot license, a laptop with access to the organizational tenant, and released sample files.
  • Completion of a brief pre-assessment to gauge current proficiency levels.
  • No programming experience is required.

Target Audience

  • Government employees and departments utilizing Microsoft 365 Copilot, encompassing both novice and advanced users.

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