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Course Outline

1. Introduction and Fundamental Concepts

  • Definition and scope of Generative AI technologies
  • Overview of Microsoft 365 Copilot Chat: utility for operational workflows
  • Core principles of prompt engineering and user persona configuration

2. Configuration and Access Protocols

  • Activation procedures for Copilot Chat in Microsoft 365, including licensing requirements and access permissions
  • Navigation of the Copilot Chat interface within Word, Excel, Outlook, and PowerPoint environments

Hands-on Exercise:

  • Access Microsoft 365 resources and examine the Copilot Chat sidebar functionality
  • Execute initial queries and command tests to verify system responsiveness

3. Operational Application in Microsoft Word

  • Document creation, editing, and review facilitated by Copilot Chat assistance
  • Capabilities for text generation, content summarization, and linguistic rephrasing
  • Development of script drafts for formal presentations

4. Operational Application in Microsoft Excel

  • Automatic generation of spreadsheet formulas
  • Data and chart analysis utilizing natural language inputs
  • Execution of complex computational tasks through automated processes

5. Operational Application in Microsoft PowerPoint

  • Generation of slide decks from source topics or structured text
  • Development of presentation narratives and visual asset recommendations
  • Automatic application of design templates and formatting adjustments

6. Operational Application in Microsoft Outlook

  • Accelerated composition of professional correspondence
  • Automated reply generation and stylistic enhancement recommendations
  • Inbox management and prioritization via command interfaces

7. Strategies for Effective Prompt Engineering

  • Structural frameworks for optimizing response accuracy
  • Utilization of personas to align output tone and style with organizational standards
  • Practical prompt examples tailored for routine government tasks

8. Automation and System Integration

  • Integration of Copilot Chat with Microsoft Teams and complementary enterprise tools
  • Implementation of straightforward automation workflows to enhance efficiency
  • Application of basic scripts and macros generated by Copilot Chat for process support

9. Best Practices and Ethical Considerations

  • Data privacy and security protocols regarding generative AI deployment
  • Mitigation of common errors and algorithmic bias in generated outputs
  • Mandatory human review of all AI-generated content for accuracy and compliance

Summary and Future Directions

Requirements

  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
  • Familiarity with standard administrative functions, data interpretation, and professional communication protocols
  • No previous experience with artificial intelligence or prompt engineering is necessary

Target Audience

  • Professionals seeking to enhance operational efficiency through Microsoft Copilot for government agencies
  • Personnel responsible for administrative support, correspondence, or quantitative analysis
  • Organizational units adopting AI-integrated processes to modernize workflows
 14 Hours

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