Course Outline

1. Introduction and Basic Concepts

  • What is Generative Artificial Intelligence (AI)?
  • Overview of Microsoft 365 Copilot Chat: its purpose and how it enhances daily work for government employees.
  • Fundamental concepts of prompts (commands) and personas in the context of AI assistance for government tasks.

2. Setup and Access

  • Steps to enable Copilot Chat in Microsoft 365, including licensing and permissions required for government use.
  • Navigation of the Copilot Chat interface within Word, Excel, Outlook, and PowerPoint for government users.

Practice:

  • Access your Microsoft 365 account and explore the Copilot Chat sidebar to familiarize yourself with its features for government tasks.
  • Test basic questions and commands to understand how Copilot Chat can support your work for government.

3. Practical Use in Microsoft Word

  • Utilize Copilot Chat to create, edit, and review documents efficiently for government purposes.
  • Leverage text generation, summarization, and rephrasing capabilities to enhance document quality.
  • Develop scripts for presentations using Copilot Chat's assistance.

4. Practical Use in Microsoft Excel

  • Auto-generate formulas to streamline data analysis tasks for government operations.
  • Analyze data and charts using natural language commands, improving efficiency in data management for government projects.
  • Automate complex calculations to enhance accuracy and reduce manual effort for government reports.

5. Practical Use in Microsoft PowerPoint

  • Create slides from topics or plain text, optimizing presentation creation for government presentations.
  • Generate presentation scripts and visual suggestions to enhance the clarity and impact of your government presentations.
  • Automatically adjust design elements to maintain a professional appearance in government materials.

6. Practical Use in Microsoft Outlook

  • Write emails quickly and effectively, ensuring clear communication for government correspondence.
  • Utilize auto-replies and improvement suggestions to manage email communications efficiently for government tasks.
  • Organize your inbox using natural language commands to maintain productivity in government roles.

7. Creating Effective Prompts

  • Develop prompt structures that generate more accurate and useful responses for government tasks.
  • Use personas to adjust the tone and style of AI-generated content, aligning with specific government communication needs.
  • Review practical prompt examples tailored for daily government tasks.

8. Automation and Integration

  • Integrate Copilot Chat with Microsoft Teams and other tools to enhance collaboration and efficiency in government workflows.
  • Explore simple automation examples that can save time for government employees.
  • Utilize scripts and macros generated by Copilot Chat at a basic level to automate routine tasks for government operations.

9. Best Practices and Ethics

  • Ensure privacy and security when using generative AI in government settings.
  • Avoid common mistakes and biases in AI-generated results to maintain integrity in government communications.
  • Regularly review AI-generated responses to ensure accuracy and appropriateness for government use.

Summary and Next Steps

Requirements

  • Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook for government use
  • Familiarity with general workplace tasks involving writing, data analysis, or communication
  • No prior experience in AI or prompt engineering is necessary

Audience

  • Government professionals aiming to enhance productivity through the use of Microsoft Copilot for government
  • Administrative, communication, and data analysis staff within government agencies
  • Government teams transitioning to AI-enhanced workflows
 14 Hours

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