Course Outline

1. Introduction and Basic Concepts

  • Understanding Generative AI
  • Overview of Microsoft 365 Copilot Chat: its purpose and benefits for daily work for government
  • Fundamental concepts of prompts (commands) and personas

2. Setup and Access

  • Enabling Copilot Chat in Microsoft 365: licensing and permissions
  • Navigating the Copilot Chat interface in Word, Excel, Outlook, and PowerPoint for government use

Practice:

  • Access your Microsoft 365 account and explore the Copilot Chat sidebar for government tasks
  • Test basic questions and commands to familiarize yourself with the tool

3. Practical Use in Microsoft Word

  • Creating, editing, and reviewing documents with Copilot Chat assistance for government reports
  • Text generation, summarization, and rephrasing for enhanced clarity and efficiency
  • Writing scripts for presentations to support government meetings and briefings

4. Practical Use in Microsoft Excel

  • Automatically generating formulas for data analysis
  • Analyzing data and charts using natural language commands for government datasets
  • Automating complex calculations to streamline financial and statistical tasks

5. Practical Use in Microsoft PowerPoint

  • Creating slides from topics or plain text for government presentations
  • Generating presentation scripts and visual suggestions to enhance engagement
  • Automatically adjusting design to meet government standards

6. Practical Use in Microsoft Outlook

  • Writing emails quickly and effectively for government communications
  • Generating auto-replies and improvement suggestions to enhance efficiency
  • Organizing the inbox with commands to manage high-volume correspondence

7. Creating Effective Prompts

  • Structuring prompts to generate better responses for government tasks
  • Using personas to adjust tone and style for official communications
  • Practical prompt examples for daily government activities

8. Automation and Integration

  • Integrating Copilot Chat with Teams and other Microsoft tools for seamless workflow
  • Simple automation examples to save time in government operations
  • Using scripts and macros generated by Copilot Chat (basic level) to enhance productivity

9. Best Practices and Ethics

  • Ensuring privacy and security when using generative AI for government data
  • Avoiding common mistakes and bias in results to maintain integrity
  • Reviewing the AI-generated responses to ensure accuracy and compliance with government standards

Summary and Next Steps

Requirements

  • Proficiency in using Microsoft Word, Excel, PowerPoint, and Outlook for government tasks
  • Familiarity with general workplace duties involving writing, data analysis, or communication for government operations
  • No prior experience with AI or prompt engineering is necessary

Audience

  • Business professionals seeking to enhance productivity using Microsoft Copilot for government
  • Administrative, communication, and data analysis staff within the public sector
  • Government teams transitioning to AI-enhanced workflows for improved efficiency and effectiveness
 14 Hours

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