SharePoint and Microsoft 365 Copilot Administration Training Course

This instructional program provides a practical overview of AI agents within Microsoft 365 Copilot, demonstrating how users can develop simple agents without requiring coding expertise or supplementary tools. This training is designed for government professionals seeking efficient digital solutions.

Learners will examine pre-built Microsoft agents, including the Researcher and Analyst functions, to understand the operational role of AI agents in professional environments. Additionally, participants will acquire the skills necessary to design and utilize custom agents through structured prompts and established workflows in Copilot.

The curriculum emphasizes practical applications, enabling personnel to automate routine processes, enhance operational efficiency, and develop reusable AI assistants that facilitate seamless knowledge sharing across teams.

Upon completion of this module, participants will have successfully constructed a functional AI agent and will possess the capability to replicate this methodology within their regular duties.

Module 1: Foundational Concepts of Artificial Intelligence and Societal Implications

• Strategic Context and Capabilities of AI Systems
• Ethical Frameworks for Responsible Deployment

Module 2: Survey of Leading Artificial Intelligence Platforms

• Assessment of Prominent Large Language Models (LLMs)
• Criteria for Selecting Appropriate LLM Solutions

Module 3: Practical Application of AI Technologies

• Functional Introduction to Microsoft Copilot:
• Operational Overview of Google AI Studio:
• Utilization Guidelines for ChatGPT
• Best Practices for Enhancing Output Quality with AI Tools

Module 4: Augmenting Technical Proficiency in AI

• Evaluation of Mobile-Based AI Applications
• Review of Additional No-Cost Generative AI Solutions, contingent on scheduling (time permitting)

This training program is tailored for financial experts who utilize artificial intelligence solutions and seek to transition from intermittent adoption to reliable, everyday implementation of Microsoft Copilot. Attendees will refine their instruction techniques and deploy Copilot on actual fiscal responsibilities, encompassing data reconciliation, forecasting, budgeting, and reporting. The session is highly interactive, centering on live demonstrations using authentic financial datasets. All activities adhere to two distinct operational pathways: one for Copilot Chat (Basic, included with Microsoft 365) and another for Microsoft 365 Copilot (Premium, requiring a paid license), ensuring all participants engage with the specific entitlements they have already acquired. This approach is specifically designed for government agencies and contractors seeking to enhance their analytical capabilities for government operations.

Upon completion of this instructional module, learners will possess the necessary competencies to effectively support for government initiatives and operational requirements.

Upon completion of this curriculum, learners will demonstrate proficiency in the following areas:

Copilot for Microsoft 365 provides an artificial intelligence-driven assistant that integrates with Microsoft Office applications to assist finance and accounting personnel in increasing productivity, streamlining reporting processes, and supporting decision-making activities tailored for government.

This instructor-led training program, available via online or onsite delivery, targets finance and accounting professionals with limited prior exposure to artificial intelligence who seek to utilize Microsoft Copilot to enhance the accuracy, efficiency, and analytical depth of their financial operations.

Upon completion of this instruction, participants will be equipped to:

• Develop financial reports with speed and precision using Copilot capabilities.
• Automate routine accounting procedures and data-entry functions.
• Produce financial summaries and forecasts utilizing artificial intelligence support.
• Employ natural language queries to derive insights from extensive financial datasets.

Course Format

• Interactive lectures and discussions.
• Comprehensive exercises and practical application.
• Practical implementation within a live laboratory environment.

Course Customization Options

• To request customized training for this curriculum, please contact our office to arrange details.

Microsoft 365 Copilot is an artificial intelligence-driven assistant integrated into widely used Microsoft applications to support content development, streamline routine operations, and deliver analytical insights.

This instructor-led training, available online or in-person, is designed for public sector personnel with little to no prior exposure to AI technologies. The program aims to enable participants to leverage Microsoft 365 Copilot for improving communication efficiency, simplifying document management, and deriving actionable insights from data and meeting records.

Upon completion of this training, participants will be equipped to:

• Utilize Copilot within Word, Excel, and Outlook to draft, analyze, and refine professional correspondence.
• Automate repetitive documentation processes and summarization activities across the Microsoft 365 suite.
• Derive analytical insights from meeting transcripts, spreadsheets, and written reports.
• Adhere to responsible use protocols for Copilot within a public sector environment.

Course Structure

• Interactive instruction and group discussion.
• Practical application of Microsoft 365 Copilot using sample government use cases.
• Supervised exercises targeting communication effectiveness, reporting accuracy, and meeting productivity.

Customization Opportunities

• Agencies seeking training tailored to specific departmental workflows or internal systems may contact us to arrange a customized session for government operations.

Copilot Studio serves as an enterprise platform enabling the development and integration of artificial intelligence-powered assistants into organizational applications, thereby enhancing operational efficiency and automating user procedures.

This live, instructor-led training—available in online or on-site formats—is designed for senior technical personnel and automation specialists who require the ability to embed Copilot Studio within existing systems. The curriculum focuses on executing SQL queries, automating recruitment processes, and activating Power Automate workflows within realistic production environments.

Upon completion of this program, participants will be equipped to:

• Design and configure Copilot assistants capable of securely querying HR datasets via SQL.
• Establish conversational architectures that streamline recruitment and hiring operations.
• Connect Copilot Studio with Power Automate to initiate and manage automated workflows.
• Implement security protocols, data governance frameworks, and compliance standards when deploying data for AI-driven assistance.

Course Delivery Structure

• Facilitated instruction combined with interactive discussion.
• Practical exercises involving Copilot Studio, SQL database interactions, and Power Automate integrations.
• Guided sessions for constructing, validating, and securing production-grade copilots.

Curriculum Adaptability

• Agencies seeking tailored training solutions should contact the administration to schedule a customized session specifically for government entities.

This one-day curriculum consists of two modules: Introduction to Microsoft 365 Copilot for government and Leveraging Microsoft 365 Copilot Use Cases to Enhance Workforce Productivity.

Introduction to Microsoft 365 Copilot for government

The initial module provides an overview of Copilot for Microsoft 365, detailing its application across the suite’s tools. It outlines best practices for prompt engineering and strategies for extending Copilot’s capabilities within agency workflows.

Leveraging Microsoft 365 Copilot Use Cases to Enhance Workforce Productivity

The second module serves as the practical core of this training. Participants engage in guided exercises across seven key operational areas: Executive Leadership, Sales, Marketing, Finance, IT, Human Resources, and Operations. These activities demonstrate how to utilize Copilot within applications such as Word, PowerPoint, and Outlook to execute standard business tasks relevant to each function.

Executive Overview

Section 1: Initiation of Microsoft 365 Copilot for government operations

• Overview of Microsoft 365 Copilot capabilities
• Evaluate potential applications of Microsoft 365 Copilot
• Maximize and expand the utility of Microsoft 365 Copilot

Section 2: Development of precise prompts for Microsoft 365 Copilot

• Condense and clarify data using Microsoft 365 Copilot
• Generate and compose content with Microsoft 365 Copilot
• Modify and reformat information with Microsoft 365 Copilot
• Inquire about and assess materials using Microsoft 365 Copilot

Upon completion of this instructional module, learners will demonstrate proficiency in the following areas specifically designed for government personnel:

Microsoft 365 Copilot embeds artificial intelligence capabilities into widely used Office applications to enhance operational efficiency via intelligent recommendations, automated content creation, task acceleration, and sophisticated data evaluation. This solution allows personnel to optimize their workflows without requiring specialized technical expertise.

This instructor-led training session, delivered either remotely or at a designated facility, targets administrative professionals with foundational knowledge who seek to integrate Microsoft 365 Copilot into their standard government processes effectively.

Upon completion of this instruction, participants will be equipped to:

• Define the functionality of Microsoft 365 Copilot and its integration within Office applications.
• Utilize Copilot in Word for document drafting, summarization, and formatting.
• Apply Copilot in Excel to conduct data analysis, formulate calculations, and generate reports.
• Leverage Copilot in Outlook to manage correspondence and compile meeting records.
• Facilitate collaboration via Teams using Copilot to organize meetings and track action items.

Course Structure

• Interactive instruction and dialogue
• Practical scenarios and case studies
• Direct application within Microsoft 365 environments for government

Customization Availability

• To arrange a tailored training program, please contact our office to coordinate requirements.

Microsoft 365 Copilot Chat functions as an artificial intelligence-enabled assistant embedded within Microsoft 365 applications, designed to enhance user capabilities in drafting, summarizing, analyzing, and automating processes with greater efficiency.

This instructor-led, live training session, available via online or onsite delivery methods, targets beginner to intermediate government personnel seeking to leverage Copilot Chat across Word, Excel, PowerPoint, and Outlook to optimize daily operational productivity and internal communication.

Upon completion of this training, participants will be able to:

• Utilize Copilot Chat to produce content and derive insights within Word, Excel, PowerPoint, and Outlook environments.
• Construct and refine prompt engineering techniques to secure precise and actionable AI-generated outputs.
• Implement automation strategies for routine workflows through foundational scripting and application integration methods.
• Adhere to established protocols regarding security, ethical guidelines, and data accuracy when employing generative AI tools for government use cases.

Training Format

• Interactive instruction combined with collaborative discussion.
• Extensive practical exercises within the Microsoft 365 ecosystem.
• Application of real-world scenarios and supervised laboratory activities.

Customization Options

• Agencies seeking tailored training programs for this course should contact our administrative office to facilitate arrangements.

Microsoft 365 Copilot functions as an artificial intelligence-driven assistant embedded within Microsoft Office applications, enabling users to draft content, analyze information, summarize data, visualize findings, and facilitate communication with greater efficiency.

This instructor-led training, available via online or onsite delivery, is designed for intermediate-level professionals seeking to utilize Microsoft 365 Copilot capabilities across core applications to enhance productivity and optimize operational workflows for government entities.

Upon completion of this training, participants will be able to:

• Utilize Copilot in Word to draft, summarize, and revise documents.
• Analyze, visualize, and automate data processing tasks using Copilot in Excel.
• Develop AI-supported PowerPoint presentations derived from outlines or source documents.
• Improve email management and communication protocols with Copilot in Outlook.
• Streamline collaboration, meeting follow-ups, and task tracking in Teams through Copilot integration.

Course Delivery Methodology

• Interactive lectures and structured discussions.
• Extensive exercises and practical application opportunities.
• Hands-on implementation within a live laboratory environment.

Program Customization Options

• To request customized training for this course, please contact the administration to arrange arrangements.