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 Duration 14 hours

Course Outline

Day 1: Workflow Design and AI Integration

    Introduction

    • Determining appropriate use cases for automation, AI steps, and autonomous agents
    • n8n operational contexts: cloud versus self-hosted environments, and the implications for organizational data governance

    n8n Core Fundamentals

    • Workflows, nodes, triggers, and execution cycles
    • Inter-node data transmission via visual field mapping, eliminating manual syntax entry
    • Analyzing execution logs to identify and resolve operational issues

    Application and Data Integration

    • Implementation of webhooks and form-based triggers
    • Integration of spreadsheet, email, and calendar modules
    • Management of credentials and authentication protocols for external services
    • Step-by-step configuration of the HTTP Request node

    AI Step Configuration

    • Incorporating language models into workflow architectures
    • Constructing prompts to ensure consistent and accurate outputs
    • Enforcing structured output formats and implementing automatic correction for malformed responses
    • Classifying and extracting key information from emails, forms, and documents

    Decision Logic and Action Execution

    • Implementing conditional branching using If and Switch logic
    • Establishing approval workflows to ensure human review before action execution
    • Recording outcomes in spreadsheets and dispatching relevant notifications

    Practical Exercise: Initial End-to-End Workflow

    • Constructing a process that transitions from incoming requests to classified, recorded, and routed outcomes

    Day 2: Autonomous Agents and Operational Management

      Agent Architecture

      • Defining agent components: model, memory, and tool integration
      • Evaluating fixed workflows versus autonomous agents for specific tasks
      • Granting agents secure access to organizational documents and data repositories

      Agent Capabilities and Control

      • Distinguishing between read-only and write-capable tools
      • Defining system prompt constraints: mandatory fields, prevention of data hallucination, and record integrity
      • Conducting stress testing to verify agent resilience

      Communication Channels

      • Deploying internal chat interfaces for user interaction
      • Integrating agents with designated messaging platforms

      Reliability and Stability

      • Configuring error handling workflows, retry mechanisms, and alert systems
      • Monitoring through logs and execution history analysis
      • Managing and optimizing model usage and execution costs

      Data Security and Privacy Compliance

      • Auditing data transmission to external models
      • Demonstration of self-hosting and local model deployment for enhanced control
      • Establishing a compliance checklist for review by IT and legal teams

      Workflow Development with AI Assistance

      • Utilizing AI assistants to draft initial workflow structures
      • Critical review of AI-generated logic: node functionality, data provenance, and empty state handling

      Final Project and Strategic Next Steps

      • Participants will finalize and present a workflow incorporating AI steps and agents applied to their own processes
      • Developing a maintenance plan and identifying future automation opportunities

      Deliverable: A functional workflow featuring AI steps, agents connected to organizational data, error handling, and a comprehensive review checklist.

      Requirements

      • No prior programming experience is required
      • Proficiency in using web applications and spreadsheet software
      • Identification of one repetitive process within the participant’s own role

      Target Audience

      • Professionals in business operations, management, and customer-facing roles
      • Team leaders and process owners
      • Non-technical staff seeking to develop automations and AI agents utilizing organizational data for government and public sector functions

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