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Course Outline

Introduction

  • Transitioning from algorithmic logic to automated systems
  • Defining no-code automation and determining its appropriate application contexts
  • Overview of the Make platform and the integration of AI agents

Fundamentals of Make

  • Understanding scenarios, modules, and trigger mechanisms
  • Facilitating data mapping between connected applications
  • Implementing filters and routers for workflow control

Connecting Apps and Data

  • Utilizing webhooks and immediate trigger events
  • Interfacing with APIs and HTTP modules
  • Leveraging data stores for persistent information management

Building Your First AI Agent

  • Integrating a large language model (LLM) into a scenario
  • Crafting prompts to ensure reliable and consistent output
  • Parsing and utilizing agent-generated responses

Agents Connected to Data

  • Retrieving and acting upon operational business data
  • Sequencing steps and decision logic
  • Implementing human-in-the-loop verification checkpoints

End-to-End Automation

  • Automating a comprehensive business process for government
  • Establishing error handling and retry protocols
  • Monitoring and maintaining scenario performance in production

Summary and Next Steps

  • Outcome: A functional automated process for government with an integrated AI agent.

Requirements

  • No prior programming experience is required
  • Proficiency in using web applications and spreadsheet tools
  • A foundational understanding of specific business processes

Audience

  • Business and operations professionals
  • Team leads and process owners
  • Non-developers seeking to implement AI-driven workflow automation
 18 Hours

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