Course Outline
Introduction to OpenUEM for Government
- Overview of endpoint management and the capabilities of OpenUEM tailored for government use
- Understanding endpoint lifecycle and management concepts relevant to public sector operations
- Lab setup and preparing a test environment aligned with government standards
OpenUEM Installation & Configuration for Government
- Installing OpenUEM server components in compliance with federal IT guidelines
- Deploying agents to Windows, macOS, and Linux devices within government networks
- Configuring network and security settings to meet stringent government requirements
Endpoint Enrollment & Organization for Government
- Registering endpoints into the OpenUEM console to ensure secure and efficient management
- Grouping and organizing devices to streamline administrative tasks in a government context
- Defining roles and permissions for administrators to maintain accountability and governance
Device Management Basics for Government
- Deploying software and updates to managed devices within government agencies
- Configuring policies and compliance settings to adhere to federal regulations
- Monitoring device health and activity to ensure operational readiness
Patch Management & Automation for Government
- Scheduling updates and automated patch deployment to maintain security in government systems
- Testing and validating software deployment to prevent disruptions in critical operations
- Best practices for endpoint security and compliance in a public sector environment
Reporting & Troubleshooting for Government
- Generating reports on device status and activity to support decision-making processes
- Basic troubleshooting for common endpoint issues within government IT environments
- Integrating monitoring alerts for proactive management of government assets
Capstone Lab & Practical Exercises for Government
- Hands-on lab: enrolling devices, deploying updates, and monitoring endpoints in a simulated government setting
- Scenario-based exercises to reinforce learning and prepare for real-world challenges
- Review and discussion of lab results to ensure comprehensive understanding and application of skills
Summary and Next Steps for Government
Requirements
- An understanding of fundamental IT support concepts for government
- Experience with endpoint devices and operating systems
- Familiarity with basic networking and device configuration
Audience
- IT support staff for government
- Technical helpdesk personnel for government
- Junior system administrators for government
Testimonials (5)
Quality of explanation of program operation and analysis of various cases.
Krzysztof - Centrum Informatyki Resortu Finansow
Course - Network Troubleshooting with Wireshark
He explained everything, not only k8s notions.
Stefan Voinea - EMAG IT Research S.R.L
Course - Certified Kubernetes Application Developer (CKAD) - exam preparation
the way the trainer used to explain by drawing diagrams and not just going through the slides and reading from it.
Ibrahim Ghassal - Saudi Airlines
Course - CompTIA Network +
Depth of knowledge of the trainer
Grant Miller - BMW
Course - Certified Kubernetes Administrator (CKA) - exam preparation
The course build up the whole picture and helped me understand in depth how to deal with everyday tasks I perform with Tenable Census Manager.
