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Course Outline

OpenUEM Agent Deployment

  • Strategies for mass deployment of the agent across Windows, macOS, and Linux systems used by federal agencies
  • Configuration standards and connectivity verification protocols to ensure reliable operation
  • Established practices for secure and scalable implementation within government IT environments

Device Inventory Management

  • Procedures for collecting, verifying, and maintaining accurate hardware and software asset records
  • Leveraging OpenUEM reporting capabilities and dashboards to enhance operational visibility
  • Methods for identifying and resolving discrepancies in endpoint data to ensure accountability

Policy Management Fundamentals

  • Processes for creating, assigning, and enforcing security policies on federal endpoints
  • Configuration of compliance settings and alignment with established security standards
  • Testing and validation procedures for policies in operational government environments

Software Distribution & Update Management

  • Deployment of software applications and critical updates to authorized endpoints
  • Scheduling patches and monitoring installation success rates to maintain system integrity
  • Management of version control and execution of rollback procedures when necessary

Monitoring & Reporting

  • Continuous tracking of agent status, policy compliance, and software deployment outcomes
  • Generation of detailed reports to support IT operations and executive oversight
  • Integration of monitoring data to enable proactive management of government endpoint assets

Practical Lab Exercises

  • Hands-on exercises for agent deployment and policy enforcement in a controlled setting
  • Activities focused on inventory auditing and the generation of compliance reports
  • Scenario-based training on software deployment and update management procedures

Summary and Next Steps

Requirements

  • Proficiency in the core principles of endpoint management
  • Demonstrated capability in device administration and software distribution
  • Knowledge of OpenUEM fundamentals or successful completion of the requisite introductory course

Intended Audience

  • Teams responsible for device lifecycle management
  • System and IT administrators
  • Specialists focused on endpoint security protocols
 14 Hours

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