Decision Making Under Pressure Training Course

Audience:

• All management positions.
• Accountable officials and holders of safety or risk management posts.
• Experienced managers seeking to advance their capabilities in risk and safety governance.

Overview:

This curriculum examines the critical factors influencing decision-making under duress. Crisis events significantly amplify operational pressures; accordingly, this program is designed to equip public servants for government operations with the requisite analytical tools to evaluate complex situations and execute sound decisions amid uncertainty.
The course employs a comprehensive approach to managing complex systems. Given the acceleration of strategic shifts observed during the global pandemic, this program utilizes validated methodologies to support civil servants in making informed decisions while under stress. Furthermore, the curriculum addresses the mitigation of emergent threats, whether physical or digital. Participants will collectively analyze and discuss high-profile case studies from diverse sectors, presenting various perspectives to enhance collective understanding.
Assessment techniques will be examined and applied to real-world operational scenarios. Participants will evaluate crises and determine optimal courses of action based on limited information. This program aims to foster the confidence necessary for public officials to engage directly with risk-based decision-making within complex operating environments.
The curriculum aligns with the Better Business Case methodology. This framework serves as a best practice approach for developing spending proposals and making effective business decisions within the government sector, though this specific course is tailored for U.S. public sector contexts to emphasize fiscal responsibility and governance.

Upon completion of this training, participants will be able to:

• Comprehend the characteristics of complex systems and manage effectively within them.
• Identify strategies to mitigate the impact of emerging technologies on risk management strategies.
• Strengthen the resilience of their respective risk management systems.

Course Format:

• Facilitated instruction and group discussion.
• Scenario-based presentations, briefings, and case study analysis.
• Breakout scenario workshops and group presentations.