Course Outline

Introduction

  • Comprehensive overview of Six Sigma methodologies for government
  • In-depth exploration of each phase of the DMAIC process
  • Roles and responsibilities of a Black Belt in public sector projects

Define Phase - Project Definition and Management

  • Advanced techniques for defining project scope and objectives for government initiatives
  • Stakeholder analysis and communication strategies tailored to the public sector
  • Developing a robust project charter that aligns with governmental goals and requirements

Measure Phase - Data Collection and Analysis

  • Designing effective data collection methods for government projects
  • Conducting Measurement System Analysis (MSA) to ensure data accuracy in public sector applications
  • Utilizing advanced statistical techniques for data analysis in governmental contexts

Analyze Phase - Identifying Root Causes

  • Advanced tools and methods for root cause analysis specific to government processes
  • Statistical hypothesis testing to validate findings in public sector projects
  • Process behavior analysis to identify inefficiencies in governmental operations

Improve Phase - Solution Development and Implementation

  • Design of Experiments (DOE) for optimizing government processes
  • Solution ideation and selection techniques tailored to public sector needs
  • Risk assessment and mitigation strategies for improvement initiatives in government
  • Pilot testing and full-scale implementation of solutions for government projects

Control Phase - Sustaining Improvements

  • Developing effective control plans to maintain improvements in governmental operations
  • Statistical Process Control (SPC) strategies to ensure long-term stability in public sector processes
  • Ensuring sustained process performance and compliance with government standards

Advanced Project Management Skills

  • Leading complex projects within the public sector
  • Managing project teams and dynamics in a governmental environment
  • Effective time and resource management for government initiatives

Leadership and Change Management

  • Leadership skills essential for Black Belts in the public sector
  • Organizational change management strategies for government agencies
  • Training and mentoring Green Belts and team members within governmental organizations

Black Belt Certification

  • Preparation for the Black Belt certification exam, with a focus on public sector applications
  • Tips and best practices for achieving success in government-related Six Sigma projects

Summary and Next Steps

Requirements

  • Green Belt certification
  • Experience in managing or participating in process improvement initiatives for government

Audience

  • Senior project managers
  • Six Sigma professionals
 21 Hours

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