Course Outline
Introduction to Six Sigma and DMAIC
- Overview of Six Sigma principles for government
- Understanding the DMAIC process in a public sector context
- Roles and responsibilities of a Green Belt in government operations
Define Phase
- Development of project charters for government initiatives
- Identifying customer requirements within government services
- Formulating problem statements and defining project objectives for government projects
- Creating high-level process maps (SIPOC) for government processes
Measure Phase
- Data collection strategies tailored for government data sources
- Conducting Measurement System Analysis (MSA) in government settings
- Performing basic statistical analysis on government datasets
- Analyzing process capability within government operations
Analyze Phase
- Applying root cause analysis techniques to government challenges
- Conducting exploratory data analysis for government data
- Using hypothesis testing to validate findings in government contexts
- Identifying and verifying causes of issues within government processes
Improve Phase
- Generating and selecting solutions that align with government goals
- Implementing Design of Experiments (DOE) for government process improvements
- Executing improvement plans in government settings
- Conducting risk analysis and mitigation for government projects
Control Phase
- Developing control plans to sustain improvements in government operations
- Applying Statistical Process Control (SPC) in government processes
- Documenting and standardizing improved processes for government use
- Ensuring sustained improvements through ongoing monitoring and evaluation in government settings
Project Management and Soft Skills
- Effective project management techniques for Green Belts in government roles
- Enhancing communication and leadership skills for government professionals
- Managing team dynamics and resolving conflicts within government teams
- Implementing change management strategies in government environments
Green Belt Certification
- Preparing for the Green Belt certification exam with a focus on government applications
- Tips and best practices for achieving certification in government settings
Summary and Next Steps
Requirements
- Familiarity with Six Sigma principles
- Comprehension of fundamental statistical concepts
Audience
- Managers for government
- Professionals holding Yellow Belt certification
Testimonials (5)
The variation with exercise and showing.
Ida Sjoberg - Swedish National Debt Office
Course - Econometrics: Eviews and Risk Simulator
it was informative and useful
Brenton - Lotterywest
Course - Building Web Applications in R with Shiny
Many examples and exercises related to the topic of the training.
Tomasz - Ministerstwo Zdrowia
Course - Advanced R Programming
the trainer had patience, and was eager to make sure we all understood the topics, the classes were fun to attend
Mamonyane Taoana - Road Safety Department
Course - Statistical Analysis using SPSS
Day 1 and Day 2 were really straight forward for me and really enjoyed that experience.