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Course Outline
Introduction to Lean Six Sigma for Government
- Overview of Lean and Six Sigma methodologies
- Historical development and evolution of Lean Six Sigma
- Core principles of Lean Six Sigma
- Benefits of implementing Lean Six Sigma in government operations
Fundamentals of the Lean Methodology for Government
- The foundational principles of Lean
- Understanding value creation and waste reduction
- Overview of key Lean tools and techniques
- Cultivating a Lean mindset in public sector organizations
Fundamentals of Six Sigma for Government
- The DMAIC (Define, Measure, Analyze, Improve, Control) framework
- Essential Six Sigma concepts
- Basic tools and techniques used in Six Sigma
- Assessing process capability in government services
Integrating Lean and Six Sigma for Government
- Synergies between Lean and Six Sigma methodologies
- Case studies of successful Lean Six Sigma implementations in the public sector
- Roles and responsibilities within Lean Six Sigma projects for government
Problem-Solving with Lean Six Sigma for Government
- Identifying opportunities for improvement in government processes
- Techniques for root cause analysis
- Prioritizing problems and solutions for effective resource allocation
- Introduction to process mapping for enhanced transparency and efficiency
Lean Six Sigma Tools and Techniques for Government
- 5S methodology for workplace organization in government facilities
- Basics of Kaizen (Continuous Improvement) in public sector operations
- Introduction to value stream mapping for optimizing service delivery
- Overview of fundamental statistical tools for data-driven decision-making
Implementing Lean Six Sigma Projects for Government
- Criteria for selecting a Lean Six Sigma project in government
- Planning and executing small-scale projects to demonstrate value
- Measuring the success and impact of Lean Six Sigma initiatives in public sector operations
Becoming a Lean Six Sigma Yellow Belt for Government
- Responsibilities and roles of a Lean Six Sigma Yellow Belt in government agencies
- Pathways for advancing Lean Six Sigma training within the public sector
- Preparing for Lean Six Sigma Yellow Belt certification to enhance professional capabilities
Summary and Next Steps for Government
Requirements
- Fundamental knowledge of business processes for government
Audience
- Government Managers
- Supervisors
14 Hours
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