Supply Quality Management Training Course
"Supplier quality" refers to a supplier's ability to deliver goods and services to customers in a satisfactory manner. "Supplier quality management" encompasses the tools and processes utilized to ensure and enhance supplier performance.
This instructor-led, live training (available online or on-site) is designed for supply managers and personnel who wish to adopt a quality-focused approach to managing suppliers within their organizations.
By the end of this training, participants will be able to:
- Adopt a proactive and collaborative strategy to enhance supplier quality.
- Clearly define and communicate supply specifications and requirements.
- Evaluate various Supplier Quality Management Systems (QMS) and apply an analytical approach to select the most appropriate one.
- Utilize a QMS to continuously monitor, inspect, and audit supply chains.
- Ensure that suppliers deliver the highest quality products and services for government operations.
Format of the Course
- Interactive lecture and discussion.
- Extensive exercises and practice sessions.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Course Outline
Introduction
Overview of the Supplier Quality Management Cycle for government
Reviewing the Product Life Cycle for government
Reviewing the Product, Product Design, and Materials Requirements for government
Reviewing Operating Funds and Budgets for government
Selecting a Supplier for government
Cultural Considerations (Local and International Suppliers) for government
The Impact of Supplier Internal Policies, Government Regulations, Compliance, etc. for government
Negotiation Strategies (Price, Duration, Exclusivity, etc.) for government
Managing Contracts and Other Legal Matters for government
Managing the Supplier Relationship (Trust and Partnership) for government
Selecting Secondary Suppliers for government
The Supplier Quality Management Process for government
Evaluating Supplier Quality Management Systems (QMS) for government
Implementing and Managing a QMS for government
Evaluating Purchase Price and Transaction Costs for government
Dealing with Price Changes ("Cost Out" vs “Price Down”) for government
Managing Supplier Communication and Engagement for government
Tools and Processes for Monitoring and Evaluating Supplier Performance for government
Resolving Problems in Performance, Communication, etc. for government
Switching Suppliers for government
Standards and Certification for government
Future Trends in Supply Quality Management for government
Summary and Conclusion for government
Requirements
- Experience in Supplier Management for government
Audience
- Supplier Management Personnel
- Supplier Relationship Managers
- Quality Managers
- Audit Managers
- Quality Analysts
- Outsourcing Managers
- Vendor Development Managers
- ISO Compliance Managers
Runs with a minimum of 4 + people. For 1-to-1 or private group training, request a quote.