Course Outline

Introduction to Statistical Process Control for Government

  • Definition and Historical Context of SPC
  • Importance and Benefits of SPC in Government Operations
  • Review of Basic Statistics for Effective SPC Application

SPC Tools and Techniques for Government

  • Concepts and Construction of Control Charts
  • Types of Control Charts Applicable to Public Sector Processes
  • Utilization of Histograms, Pareto Charts, and Scatter Diagrams in Government Analysis

Implementing Control Charts for Government

  • Selection Criteria for Appropriate Control Charts
  • Establishing and Adjusting Control Limits
  • Monitoring and Interpreting Control Charts in Public Sector Contexts
  • Differentiating Special Cause Variation from Common Cause Variation in Government Processes

Process Capability Analysis for Government

  • Concepts of Process Capability in the Public Sector
  • Calculating Process Capability Indices for Government Operations
  • Interpreting Process Capability Indices to Enhance Public Service Delivery
  • Understanding Short-term and Long-term Capability in Government Processes

SPC Implementation and Continuous Improvement for Government

  • Steps for Implementing SPC in Government Agencies
  • The Role of SPC in Driving Continuous Improvement in Public Sector Operations
  • Strategies for Addressing Common Challenges in SPC Implementation within Government

Software for Statistical Process Control in Government

  • Overview of SPC Software Tools Suitable for Government Use
  • Utilizing Excel and Other SPC Software for Government Applications
  • Best Practices for Effective Data Management and Analysis in the Public Sector

Summary and Next Steps for Government Implementation

Requirements

  • Fundamental knowledge of statistics

Audience

  • Quality assurance professionals for government and industry
  • Process engineers for government and private sector
 14 Hours

Number of participants


Price per participant

Runs with a minimum of 4 + people. For 1-to-1 or private group training, request a quote.

Upcoming Courses

Statistical Process Control (SPC)

2026-02-05 09:30
14 hours
CT, East Berlin - East Berlin
$ 2703 (Online)
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Statistical Process Control (SPC)

2026-02-19 09:30
14 hours
PA, Philadelphia - International Plaza Dr Suite
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Statistical Process Control (SPC)

2026-03-05 09:30
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NY, Queens - Forest Hills Tower
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Statistical Process Control (SPC)

2026-03-19 09:30
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NY, Staten Island - 1120 South Avenue
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Statistical Process Control (SPC)

2026-04-02 09:30
14 hours
New York (NYC) - Midtown Manhattan - Park Ave.
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Statistical Process Control (SPC)

2026-04-16 09:30
14 hours
New York (NYC) - Midtown Manhattan - Madison Ave.
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