Course Outline
Introduction to Windows 11 for Government
- Overview of features and editions for government use
- User interface enhancements and new usability improvements for government operations
- Deployment strategies and upgrade paths for government systems
Supporting Windows 11 Installation for Government
- Installation requirements and methods tailored for government IT environments
- Considerations for upgrading existing systems and performing clean installations in government agencies
- Driver compatibility and update procedures for government hardware
Troubleshooting Startup and Performance Issues for Government Systems
- Addressing boot issues and utilizing recovery tools for government IT support
- Using Safe Mode, System Restore, and Startup Repair in government systems
- Performance monitoring techniques and optimization strategies for government operations
Managing Devices and Drivers for Government Use
- Utilizing Device Manager and managing driver updates for government devices
- Troubleshooting hardware issues in government IT environments
- Ensuring peripheral compatibility and proper configuration for government systems
Application Support and Troubleshooting for Government Applications
- Installing and managing applications for government use
- Configuring compatibility settings and using the App Installer in government systems
- Common application troubleshooting techniques for government IT support
Networking and Connectivity for Government Operations
- Configuring network settings to meet government standards
- Troubleshooting Wi-Fi, Ethernet, and VPN connections for government networks
- Utilizing network diagnostics and logging tools for government IT monitoring
Managing Security and Updates for Government Systems
- Configuring Windows Security and antivirus settings for government compliance
- Setting up firewall rules and advanced security configurations for government networks
- Managing Windows Update settings and troubleshooting update issues in government IT environments
Managing User Profiles and Settings for Government Users
- Understanding user account types and profile management for government employees
- Synchronizing settings with Microsoft accounts for government users
- Data backup and file recovery procedures for government systems
System Maintenance and Recovery for Government IT
- Exploring system reset and recovery options for government systems
- Using recovery drives and installation media in government IT support
- Implementing backup and restore processes using File History and OneDrive for government data protection
Summary and Next Steps for Government Implementation
Requirements
- Experience with Windows client operating systems
- Understanding of fundamental networking concepts
- Familiarity with Active Directory and Microsoft 365
Audience
- Desktop support technicians for government
- Help desk professionals
- IT support specialists responsible for troubleshooting Windows environments
Testimonials (4)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
The teaching style was very good.
Juma Shekuwe - TANZANIA REVENUE AUTHORITY
Course - Windows Server 2019 Administration (authorized training course WS 011T00)
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
Lewis Johnson - Swift Group Ltd
Course - Windows Server 2016
The environment is very very good