Course Outline
Introduction to Windows 11 for Government
- Overview of features and editions
- User interface and new usability improvements
- Deployment and upgrade paths
Supporting Windows 11 Installation for Government
- Installation requirements and methods
- Upgrade considerations and clean install
- Driver compatibility and updates
Troubleshooting Startup and Performance Issues for Government
- Boot issues and recovery tools
- Safe Mode, System Restore, and Startup Repair
- Performance monitoring and optimization
Managing Devices and Drivers for Government
- Device Manager and driver updates
- Troubleshooting hardware issues
- Peripheral compatibility and configuration
Application Support and Troubleshooting for Government
- Installing and managing applications
- Compatibility settings and App Installer
- Common application troubleshooting techniques
Networking and Connectivity for Government
- Configuring network settings
- Troubleshooting Wi-Fi, Ethernet, and VPN
- Network diagnostics and logging
Managing Security and Updates for Government
- Windows Security and antivirus configuration
- Firewall rules and advanced settings
- Windows Update configuration and troubleshooting
Managing User Profiles and Settings for Government
- User account types and profile management
- Syncing settings with Microsoft accounts
- Data backup and file recovery
System Maintenance and Recovery for Government
- System reset and recovery options
- Using recovery drive and installation media
- Backup and restore using File History and OneDrive
Summary and Next Steps for Government
Requirements
- Experience with Windows client operating systems for government use
- An understanding of basic networking concepts
- Familiarity with Active Directory and Microsoft 365 for government applications
Audience
- Desktop support technicians for government agencies
- Help desk professionals in the public sector
- IT support specialists responsible for troubleshooting Windows environments in government settings
Testimonials (4)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
The teaching style was very good.
Juma Shekuwe - TANZANIA REVENUE AUTHORITY
Course - Windows Server 2019 Administration (authorized training course WS 011T00)
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
Lewis Johnson - Swift Group Ltd
Course - Windows Server 2016
The environment is very very good