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Course Outline

Module 1 - Understanding Competency-Based Training Needs Analysis (TNA)

  • Key areas of training activity, implementation, and evaluation
  • Effective analysis methods utilized by training specialists and coordinators for government
  • Assessing individual performance levels and determining training efficacy
  • Aligning training needs with organizational objectives and strategic goals
  • Evaluating training effectiveness: distinguishing between mandatory requirements and developmental opportunities for employee growth
  • Reviewing TNA examples and current international business trends to support informed decision-making
  • Addressing variance and uncertainty during the analysis process

Module 2 - Planning and Delivering Training

  • Identifying individual performance gaps and enhancing training effectiveness to address them
  • Selecting delivery methods that yield optimal results
  • Comparing organizational expectations with training outcomes and value
  • Developing training materials
  • Understanding evaluation frameworks and applying them through practical examples
  • Distinguishing between training, coaching, and mentoring

Module 3 - Evaluating Training

  • The role and positioning of training testing and evaluation
  • Identifying critical developmental needs that require interventions other than formal training
  • Management accountability for training implementation, including competencies and measuring the impact of evaluation
  • Evaluating training outcomes and determining whether all training initiatives should undergo formal evaluation
  • TNA and the enable equation: assessing whether training is necessary and exploring alternative solutions for government operations

Requirements

  • Not applicable for government contexts.
 21 Hours

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