Course Outline

Introduction to User Acceptance Testing for Government

  • What is UAT and why is it important?
  • Differences between UAT and other testing phases
  • UAT in Agile vs Waterfall methodologies
  • Key roles and responsibilities in UAT

Planning for UAT

  • Understanding business requirements for government operations
  • Defining UAT objectives and scope to meet public sector needs
  • Creating a comprehensive UAT Test Plan aligned with agency goals
  • Establishing clear entry and exit criteria for testing processes

Designing UAT Test Cases

  • Writing effective UAT test cases based on user stories and requirements for government applications
  • Creating positive and negative test scenarios to ensure robustness
  • Mapping test cases to business processes to validate system functionality
  • Reviewing and validating test cases with stakeholders for accuracy and completeness

Executing UAT

  • Setting up the UAT environment to reflect real-world conditions for government use
  • Conducting both exploratory and scripted testing to identify potential issues
  • Logging test results and tracking progress to ensure accountability
  • Collaborating with cross-functional teams during UAT execution to enhance efficiency

Defect Management in UAT

  • Identifying, documenting, and prioritizing defects to facilitate timely resolution
  • Using JIRA/TestRail for defect tracking to maintain transparency and traceability
  • Working with developers to resolve issues and improve system performance
  • Re-testing and verifying fixes to ensure the quality of government systems

UAT Sign-Off and Deployment Readiness

  • Creating UAT completion reports that detail test outcomes and recommendations for government use
  • Stakeholder approval and sign-off process to finalize testing activities
  • Conducting lessons learned and post-UAT analysis to identify areas for improvement
  • Transitioning from UAT to production with confidence in system reliability

Best Practices for Successful UAT

  • Ensuring UAT aligns with business objectives for government operations
  • Addressing common UAT challenges and strategies for overcoming them
  • Communicating effectively with stakeholders to maintain alignment and transparency
  • Leveraging automation for UAT where applicable to enhance efficiency and accuracy

Summary and Next Steps

Requirements

  • A foundational understanding of the software development life cycle (SDLC)
  • Familiarity with both functional and non-functional testing methodologies
  • Prior experience working with business requirements or product documentation

Target Audience for Government

  • Business Analysts
  • Quality Assurance (QA) Testers
  • Project Managers
  • Product Owners
  • End-users involved in User Acceptance Testing (UAT)
 21 Hours

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