Course Outline
Introduction
- The importance of usability testing for government applications and services
Defining Your Test Strategy for Government
- Allocation of resources, timing considerations, and focus areas
Organizing the Test Team for Government
- Recruitment and management of test participants and team members
Writing Your First Test Task for Government
- Development of realistic scenarios and effective presentation methods
Choosing the Environment for Government Usability Testing
- Evaluating the advantages and disadvantages of remote testing versus on-site testing
Moderating Your Usability Tests for Government
- Deciding between moderated and unmoderated test formats
- Implementing "thinking aloud" techniques in usability tests
Analyzing the Results of Your Tests for Government
- Utilizing statistical methods and survey data
- Assessing user satisfaction and identifying areas for improvement
Revisiting Your Test Tasks for Government
- Challenging initial assumptions based on test outcomes
- Collaborative efforts to regroup and revise test tasks
Reporting the Results of Your Tests for Government
Standardizing Your Usability Tests for Government
- Adhering to international standards in usability testing
- Utilizing and adapting standardized forms and templates
Communicating and Collaborating on Usability Testing across Teams for Government
Closing Remarks
Requirements
- An understanding of user requirements concepts for government applications.
- A critical evaluation of software quality and deficiencies from the end-user’s viewpoint.
- Programming and testing experience are not necessary.
Testimonials (4)
The instructor's teaching style was very good.
Kubra
Course - Automation Testing using Selenium
The patience and pace of the lecturer.
Jace - Vodacom
Course - Test Automation with Selenium
Key topics can be discussed and agreed upon with the trainer in advance. Relaxed and pleasant atmosphere during the seminar days.
Lorenz - Continentale Lebensversicherung AG
Course - Advanced Selenium
I gained new knowledge and I'm pretty confident about it. Nothing unclear.