Get in Touch
 Duration 21 hours

Course Outline

Introduction

  • Foundational concepts of automation and core principles; definition of Visual TOM
  • Comparison of Visual TOM against conventional scheduling tools
  • Synthesis of Visual TOM capabilities and platform architectural framework
  • IT automation and orchestration strategies within hybrid operating environments

Comprehensive Understanding of Visual TOM

  • The complete lifecycle of automated IT tasks and procedures
  • Mechanisms for integrating Visual TOM across diverse systems and operational environments

Deployment and Installation Protocols

  • Selecting the optimal deployment architecture for organizational needs
  • Installation of Visual TOM core components, including servers and agents
  • Administration of processes, services, and directory structures

Environment Configuration Standards

  • Establishing system prerequisites and secure network access protocols
  • Defining user roles and establishing appropriate access rights
  • Configuring web access parameters and portal settings

Workflow Design and Orchestration

  • Fundamentals of the graphical designer and drag-and-drop workflow construction
  • Specifying schedules, operational constraints, and event-based triggers
  • Implementing notification systems, escalation paths, and acknowledgement workflows

Monitoring, Dashboards, and Self-Service Portals

  • Leveraging visual dashboards for actionable operational insights
  • Configuring self-service portals to support business user autonomy

Troubleshooting and Administrative Oversight

  • Management of Level-I and Level-II production support activities
  • Utilization of logs, diagnostic utilities, and service stability assessments

System Integrations and Extensibility

  • Implementation of REST APIs and automated trigger mechanisms
  • Practical integration examples, including CI/CD pipelines and job-as-code methodologies

Summary and Recommended Next Steps

Requirements

  • A foundational understanding of IT operations concepts and workflow automation principles.
  • Practical experience with system administration on Windows and/or Linux platforms.
  • Basic proficiency in scripting or job scheduling is recommended.

Target Audience

  • IT Production and Automation Engineers
  • Workflow and Orchestration Specialists
  • Systems Administrators and Integration Specialists

Number of participants


Price per participant

Testimonials (1)

Upcoming Courses

Related Categories