Online Configuration Management Training in US

Microsoft Endpoint Configuration Manager (MECM) is a robust tool designed for deploying, managing, and securing devices and applications across government agencies. This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to install, configure, and manage Microsoft Endpoint Configuration Manager to support modern desktop and application management for government operations. By the end of this training, participants will be able to: - Install and configure Microsoft Endpoint Configuration Manager infrastructure components. - Deploy operating systems, applications, and updates across devices within a government network. - Monitor compliance and inventory using integrated tools and reports tailored for government use. - Integrate MECM with Intune for co-management and modern device management in a government setting. Format of the Course: - Interactive lecture and discussion. - Extensive exercises and practice sessions. - Hands-on implementation in a live-lab environment designed for government scenarios. Course Customization Options: - To request a customized training for this course tailored to specific government needs, please contact us to arrange.

Ansible Tower is the enterprise framework designed for managing and scaling Ansible automation across complex IT environments for government and other sectors.

This instructor-led, live training (available online or onsite) is aimed at intermediate-level IT professionals who wish to deploy, configure, and operate Ansible Tower as part of an enterprise automation strategy for government agencies.

By the end of this training, participants will be able to:

• Install and configure Ansible Tower for use in government environments.
• Manage users, teams, inventories, and credentials within Tower.
• Launch and monitor playbooks through job templates and workflows.
• Secure and scale Ansible automation across multiple teams and departments for government operations.

Format of the Course

• Interactive lectures and discussions.
• Hands-on use of Ansible Tower in enterprise-scale scenarios relevant to government IT environments.
• Guided exercises focused on deployment, management, and security of Tower infrastructure for government agencies.

Course Customization Options

• To request a customized training for this course tailored to your organization’s specific automation infrastructure needs for government, please contact us to arrange.

Ansible Automation is a robust framework designed for IT automation, configuration management, and deployment at scale. This instructor-led, live training (available online or onsite) is tailored for intermediate-level DevOps professionals who aim to design, develop, and maintain advanced Ansible automation content and integrate it into broader IT operations. By the end of this training, participants will be able to: - Develop custom Ansible modules and plugins. - Create complex playbooks utilizing Jinja2, filters, and conditional logic. - Integrate Ansible with APIs and version control systems. - Structure content using Collections and Roles. **Format of the Course** - Interactive lectures and discussions. - Hands-on use of the Ansible Automation Platform in sample enterprise scenarios. - Guided exercises focused on the development, integration, and testing of Ansible content. **Course Customization Options for Government** To request a customized training for this course based on your specific Ansible use cases, please contact us to arrange.

This instructor-led, live training in [location] (online or onsite) is designed for system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and utilize it to manage infrastructures for government. By the end of this training, participants will be able to: - Gain a comprehensive understanding of Microsoft Endpoint Configuration Manager and its functionality. - Effectively configure discovery methods to enhance infrastructure management. - Set up and manage MECM client policies to ensure compliance with governance standards.

Puppet is an open-source configuration management tool used to automate infrastructure provisioning, configuration, and management across servers and environments.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level system administrators who wish to use Puppet to automate system configuration in a Master-Client environment for government operations.

By the end of this training, participants will be able to:

• Install and configure Puppet on master and client systems.
• Write and apply Puppet manifests to manage configuration.
• Create and reuse Puppet modules, templates, and classes.
• Implement conditional logic and ordering in Puppet manifests.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Course Objectives: - Gain an understanding of the foundational principles of Ansible for government. - Learn how to install and configure Ansible in a secure and compliant environment. - Examine the key components of Ansible, including Playbooks, Modules, and Inventory. - Implement automation tasks using Ansible to enhance efficiency and consistency in operations. - Execute Ansible Playbooks to manage and automate remote servers, ensuring alignment with public sector workflows and governance.

This instructional resource equips system administrators with essential methodologies for automating Linux and Unix infrastructure. It addresses foundational Ansible concepts, including playbooks, roles, inventory management, and variable-based configuration. The curriculum details established protocols for YAML syntax, conditional logic, vault encryption, and rolling update strategies. By promoting standardized deployment workflows, the training supports the elimination of configuration drift within complex server environments, providing critical tools for government IT operations and ensuring compliance and consistency for government initiatives.

This instructor-led, live training in US (online or onsite) is designed for DevOps engineers, developers, and SysOps administrators who aim to maximize the tools and features provided by the Ansible project for enhancing organizational IT infrastructures and processes for government.

Participants will also have the opportunity to implement complex Ansible configurations for large-scale applications while leveraging its open-source tower for optimized DevOps management and collaboration functions within public sector workflows.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Set up a centralized system for DevOps management using Ansible project features.
• Utilize automation tools and advanced resources of Ansible to achieve continuous integration and continuous delivery (CI/CD).
• Implement improved SysOps methods using Ansible's collaborative features for managing larger teams in government settings.
• Enhance the execution of DevOps tasks within the organization and optimize existing processes.
• Integrate Ansible with external platforms and leverage other Ansible tools to benefit organizational operations for government.

This instructor-led, live training in [location] (online or onsite) is designed for system operators and administrators who wish to utilize Foreman and Katello to manage and monitor their servers and infrastructures for government. By the end of this training, participants will be able to: - Configure Foreman to automate the provisioning and configuration of systems. - Deploy Katello to leverage its content management capabilities, including creating, organizing, and managing repositories. - Monitor infrastructure changes using Foreman's reporting and monitoring tools.

This instructor-led, live training in [location] (online or onsite) is designed for system administrators who wish to utilize Microsoft SCCM to manage infrastructure for government. By the end of this training, participants will be able to: - Use the Configuration Manager console for effective infrastructure management. - Configure public key infrastructures to enhance the security of Microsoft SCCM for government operations. - Perform advanced application deployment and troubleshooting to ensure optimal system performance.

SaltStack (or Salt) is a Python-based, open-source configuration management tool designed for automating the provisioning of hardware and software in IT environments. It is widely used as an orchestration tool in cloud and IT operational settings. In this instructor-led, live training (available both onsite and remotely), participants will learn how to deploy SaltStack through hands-on practice in setting up, configuring, provisioning, optimizing, and troubleshooting a collection of servers in a simulated cloud environment for government use. By the end of this training, participants will be able to: - Install and configure SaltStack - Automate administrative tasks related to infrastructure management - Provision and manage new code and application packages - Create reusable configuration templates - Use SaltStack to monitor systems - Develop strategies to optimize infrastructure efficiency - Troubleshoot issues within SaltStack and the environment **Audience** - System administrators - DevOps engineers **Format of the Course** - Part lecture, part discussion, with exercises and extensive hands-on practice **Notes** - For a customized training for this course tailored to specific needs, please contact us to arrange.

Mastering Application Distribution, Deployment, and Monitoring with Configuration Manager for Government

In this comprehensive course, participants will gain hands-on experience with Configuration Manager and its associated site systems to efficiently manage network resources within government environments. The curriculum is designed to cover essential day-to-day management tasks, including:

• Application Management: Participants will learn how to deploy and monitor applications for managed users and systems in a government context.
• Client Health Management: Techniques will be covered to ensure optimal performance and reliability of client systems within government networks.
• Inventory Management: Participants will conduct detailed hardware and software inventories, ensuring accurate tracking and management of resources for government operations.
• Operating System Deployment: The course will provide in-depth training on deploying operating systems seamlessly across government systems.
• Software Updates: Participants will learn to manage and streamline software update processes, ensuring that all government systems are up-to-date and secure.

Zammad is a contemporary, web-based, open-source helpdesk and customer support system designed to consolidate tickets from various sources such as email, chat, phone, and social media into a single queue. This solution provides an on-premises alternative to cloud-based platforms like Zendesk, Freshdesk, and ServiceNow, ensuring that customer data remains within your organization’s infrastructure.

This instructor-led, live training (conducted online or onsite) is tailored for intermediate support managers and system administrators who aim to implement Zammad as a self-hosted, sovereign ticketing system to replace cloud-based helpdesk platforms.

By the end of this training, participants will be able to:

• Install Zammad using packages or Docker with PostgreSQL.
• Configure email, chat, and API channels for ticket intake.
• Develop workflows, escalations, and SLA timers.
• Establish role-based access control, groups, and organizations.
• Integrate with knowledge bases, reporting tools, and webhooks.

Format of the Course

• Interactive lectures and discussions.
• Extensive exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• For government agencies requiring a customized training program, please contact us to arrange the necessary adjustments.