Springfield, IL

427 E Monroe St, Springfield, United States, 62701

The venue is easily accessible by car via I‑55 or I‑72, taking Exit 90 (Veterans Parkway) and continuing east on Monroe Street. Parking is available at nearby Capitol and East Adams garages, along with metered street options. For those arriving by air, the Abraham Lincoln Capital Airport (SPI) is located just 6 miles away—roughly a 10 to 15-minute ride by taxi or rideshare via Clear Lake Avenue and Veterans Parkway. Public transportation is also available, with SMTD bus routes 11 and 15 stopping at 5th & Monroe, only a short walk from the venue.

Explore Our Courses

JIRA for Administrators

 7 Hours

This instructor-led, live training in Springfield (online or onsite) guides participants through the deployment of a JIRA instance. Participants will gain advanced knowledge of JIRA installation, configuration, upgrading, and migration. They will learn how to customize JIRA for their projects, manage users, groups, and project roles, configure and oversee dashboards, define emails and notifications, apply security schemes, manage permissions, perform troubleshooting, install and tailor the JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

  • Possess a comprehensive understanding of JIRA administration for government.
  • Customize JIRA according to their specific business needs.
  • Define and manage emails and notifications in JIRA.
  • Manage and assign users, groups, and project roles effectively.
  • Oversee JIRA permissions and security schemes.
  • Perform JIRA troubleshooting to ensure system reliability.
  • Deploy and customize the JIRA service desk to enhance service management.
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JIRA for Advanced Users

 7 Hours

This instructor-led, live training in Springfield provides a comprehensive overview of the advanced capabilities of JIRA for government. The course covers creating and managing various types of JIRA projects, utilizing JIRA for agile methodologies, configuring agile boards, managing both built-in and custom fields, designing and implementing screens and filters, performing basic and advanced issue searches, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, conducting analysis, and generating reports.

By the end of this training, participants will be able to:

  • Manage issues effectively for government operations.
  • Create and run Scrum and Kanban projects tailored to public sector needs.
  • Manage built-in and custom fields to align with agency requirements.
  • Understand and manage business processes, workflows, and workflow schemes for government.
  • Perform basic and advanced searches and analysis to support decision-making.
  • Generate and review reports to enhance transparency and accountability.
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JIRA for Beginners

 7 Hours

This instructor-led, live training in Springfield provides an overview of JIRA's methodologies for software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project for government.

By the end of this training, participants will be able to:

  • Comprehend the concepts and functionality underlying JIRA's user interface and workflows for government.
  • Add, modify, clone, link, and prioritize issues within a project.
  • Advance issues through the entire workflow process.
  • Conduct searches to retrieve specific information.
  • Manage and customize screens and filters to align with public sector requirements.
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Testimonials (3)

The trainer made it easy to learn the topics and I liked having access to the training site so I could play along as we went.

Amy Bain - Metro Bank

Course - JIRA for Beginners

Marek was AWESOME. And I insist... he really was awesome. His level of knowledge, enthusiasm, organisation... he really was well prepared and in-control of the course material. I loved he did demonstrations instead of diagrams... it was a lot more interactive, and we could answer questions related to the situation we were seeing.

Eliane Champagne - Bell Solutions techniques

Course - JIRA for Administrators

The training covered all the topics I was interested in.

Kim Hassan - Litera Microsystems

Course - JIRA for Advanced Users

Upcoming Courses

JIRA for Administrators

2026-01-06 09:30
7 hours
Springfield, IL
$ 1344 (Online)
$ 1344 (Classroom)

JIRA for Administrators

2026-01-20 09:30
7 hours
Springfield, IL
$ 1344 (Online)
$ 1344 (Classroom)

JIRA for Administrators

2026-02-03 09:30
7 hours
Springfield, IL
$ 1344 (Online)
$ 1344 (Classroom)

JIRA for Beginners

2026-02-17 09:30
7 hours
Springfield, IL
$ 1344 (Online)
$ 1344 (Classroom)

JIRA for Administrators

2026-03-03 09:30
7 hours
Springfield, IL
$ 1344 (Online)
$ 1344 (Classroom)

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