JIRA for Advanced Users Training Course

This instructor-led, live training in US Empire (online or onsite) guides participants through the deployment of a JIRA instance. Participants will gain advanced knowledge of JIRA installation, configuration, upgrading, and migration. They will learn how to customize JIRA for their projects, manage users, groups, and project roles, configure and oversee dashboards, define emails and notifications, apply security schemes, manage permissions, perform troubleshooting, install and tailor the JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Possess a comprehensive understanding of JIRA administration for government.
• Customize JIRA according to their specific business needs.
• Define and manage emails and notifications in JIRA.
• Manage and assign users, groups, and project roles effectively.
• Oversee JIRA permissions and security schemes.
• Perform JIRA troubleshooting to ensure system reliability.
• Deploy and customize the JIRA service desk to enhance service management.

Upon completing the training, participants will be equipped to independently manage, optimize, and customize JIRA for government environments.

This instructor-led, live training in US Empire provides an overview of JIRA's methodologies for software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project for government.

By the end of this training, participants will be able to:

• Comprehend the concepts and functionality underlying JIRA's user interface and workflows for government.
• Add, modify, clone, link, and prioritize issues within a project.
• Advance issues through the entire workflow process.
• Conduct searches to retrieve specific information.
• Manage and customize screens and filters to align with public sector requirements.

JIRA Software is a robust tool for project management; however, users often focus more on the tool itself rather than the underlying methodology.

This instructor-led, live training introduces participants to the capabilities of Jira and Confluence, emphasizing how these tools can enhance team efficiency in delivering successful projects. Participants will learn how to effectively utilize these tools to manage user requirements, testing, communication, and centralize project information in one location.

The training covers topics such as JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence integration, reporting, essential fields and custom fields, issue types, screens, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage projects effectively for government
• Manage issues efficiently
• Build screens tailored to handle different issue types
• Create workflows and boards, and understand their interactions
• Perform basic and advanced searches and analysis
• Generate and review reports necessary for the team and management

This instructor-led, live training in US Empire (online or onsite) is designed for intermediate-level project managers who seek to create, execute, and manage forms in Jira effectively for government projects.

By the end of this training, participants will be able to:

• Comprehend Jira's core concepts, including issue types, workflows, and projects, as they apply to public sector initiatives.
• Create and manage custom fields to efficiently collect and organize data for government workflows.
• Optimize form-related processes to support various project types and teams within the public sector.

This instructor-led, live training in US Empire (online or onsite) is designed for intermediate-level Jira administrators who wish to enhance their skills in utilizing Jira Service Management effectively.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of the core principles of Jira Service Management.
• Set up and configure a service desk, and manage requests efficiently.
• Manage the backend operations and integrations of Jira Service Management for government workflows.

This instructor-led, live training in US Empire (online or onsite) is aimed at beginner to intermediate-level professionals who wish to enhance their Jira skills for government by learning how to integrate and utilize the Xray plugin, manage user roles and permissions, optimize data imports, and effectively handle storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management in government environments.
• Manage Jira user profiles and assign appropriate roles and permissions for government users.
• Efficiently import data into Jira following best practices for government operations.
• Optimize Jira storage usage and implement data management strategies for government systems.

JIRA is a Java-based web application designed to provide project and issue tracking capabilities to enhance the agility of software development processes.

In this instructor-led, live training, participants will learn how to utilize Jira to implement a Kanban approach to Agile within their organization for government applications.

By the end of this training, participants will be able to:

• Understand the principles underlying Agile and Kanban methodologies
• Use Jira to create and manage a Kanban project effectively
• Customize Jira to meet the specific needs of their organization for government operations
• Conduct both basic and advanced searches and analyses within Jira
• Generate and review comprehensive reports to support decision-making processes

Audience

• Product managers
• Software developers
• Test engineers
• Business analysts

Format of the Course

• Part lecture, part discussion, with exercises and extensive hands-on practice in a live-lab environment.

Note

• To request a customized training for this course tailored to your specific needs for government, please contact us to arrange.