Agile Project Management with Kanban and Jira Training Course

Intended Audience:

IT Directors, Project Managers, Technical Team Leaders, Analysts, Software Developers, and Quality Assurance Specialists

Learning Objectives:

This training is designed to equip participants with comprehensive knowledge and practical application skills regarding the workshop components of Kanban and foundational Agile principles, enhancing operational effectiveness for government.

JIRA is a Java-based web application designed to facilitate project and issue tracking, thereby enhancing the agility of software development processes.

This instructor-led, live training program (available online or onsite) guides participants through the deployment of a JIRA instance. Participants will acquire advanced proficiency in JIRA usage, including installation, configuration, upgrading, and migration. Additionally, the curriculum covers customizing JIRA for specific projects, managing and assigning users, groups, and project roles, configuring dashboards, defining email and notification protocols, applying security schemes, managing permissions, performing troubleshooting, and installing and customizing JIRA Service Desk. This includes setting up knowledge bases, managing service desk users, and collaboratively handling service requests.

Upon completion of this training, participants will be able to:

• Demonstrate a comprehensive understanding of JIRA administration.
• Customize JIRA to align with specific business requirements.
• Define and manage email and notification settings.
• Manage and assign users, groups, and project roles.
• Oversight of JIRA permissions and security schemes.
• Execute JIRA troubleshooting procedures.
• Deploy and customize JIRA Service Desk.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practice activities.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training session for this course, please contact us to coordinate arrangements.

Upon successful completion of this program, participants will be proficient in independently administering, optimizing, and configuring JIRA within a corporate setting for government.

This instructor-led, live training in US introduces the advanced functionalities of JIRA for government use. The curriculum encompasses the creation and administration of various project types, the application of JIRA in agile frameworks, the configuration of agile boards, and the management of both default and custom fields. Additionally, the training details the creation and administration of screens and filters, the execution of fundamental and advanced issue searches, the application of screen schemes, the oversight and updating of workflows, the configuration and deployment of workflow schemes, and the performance of analytical tasks and report generation.

Upon completion of this training, participants will be equipped to:

• Efficiently manage and oversee project issues.
• Initiate and administer Scrum and Kanban projects.
• Administer default and custom data fields.
• Comprehend and manage business processes, workflows, and associated schemes.
• Conduct fundamental and advanced searches and data analysis.
• Produce and review operational reports.

This instructor-led, live training in US provides an overview of JIRA’s approach to software planning, tracking, and release management, while guiding participants through the creation and administration of a JIRA project.

By the conclusion of this training, participants will be equipped to:

• Understand the concepts and functionalities underlying JIRA’s user interface and workflows.
• Add, modify, duplicate, link, and prioritize issues.
• Progress issues through the entire workflow lifecycle.
• Conduct searches.
• Manage and customize screens and filters.

This instructor-led, live training in US (online or onsite) is aimed at intermediate-level project managers who wish to create, execute, and manage forms in Jira effectively for government purposes.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects for government use.
• Develop and manage custom fields to collect and organize data effectively for government data management.
• Optimize form-related processes for various project types and teams for government efficiency.

This instructor-led live training in US (available online or onsite) is designed for intermediate-level Jira administrators seeking to optimize the use of Jira Service Management for efficient service delivery.

Upon completion of this training, participants will be equipped to:

• Demonstrate a thorough understanding of Jira Service Management fundamentals.
• Configure service desk environments and oversee request management processes.
• Administer Jira Service Management backend structures and integrations.

This instructor-led live training, conducted at US (online or onsite), is intended for professionals at beginner to intermediate levels aiming to enhance their Jira capabilities. The training focuses on integrating and utilizing the Xray plugin, managing user roles and permissions, optimizing data imports, and handling storage management for government.

Upon completion of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

Kanban is recognized as a workflow management methodology.

This instructor-led training session, available in online or on-site formats, is designed for participants ranging from entry-level to advanced expertise. The instructional content and tools are applicable to daily operational tasks to enhance workflow efficiency for government operations.

Upon completion of this training, participants will be equipped to:

• Increase the volume of work items completed within a specified timeframe
• Decrease the duration required to complete assigned work items
• Enhance the predictability of work delivery, providing more reliable estimates for completion dates
• Manage key flow metrics, including throughput, lead time, work in progress, and work item age
• Utilize flow visualization charts, such as the Cumulative Flow Diagram, Lead Time Histogram, and Work Aging Chart
• Apply statistical forecasting techniques, including Monte Carlo simulations and Service Level Agreement (SLA) analysis
• Design Kanban Systems using methodological frameworks (e.g., STATIK)
• Interpret Little’s Law in the context of value flow dynamics

This two-day program is structured to enable teams within an Agile Release Train (ART) to operate effectively in an Agile environment. By leveraging frameworks such as Scrum, Kanban, and XP, participants will develop the capacity to function as coherent Agile Teams, manage backlogs rigorously, and execute iterations with precision. The curriculum emphasizes the specific role of the team within the ART, including how to collaborate, plan, and drive continuous improvement in coordination with other units, supporting public sector accountability and efficiency.

The training readies teams for participation in Program Increment (PI) cycles, covering both Team-level and Program-level events, with specific emphasis on upcoming PI planning sessions. Upon completion, participants will be prepared for the SAFe® Practitioner (SP) certification exam, ensuring standardized competency for government teams.

By the conclusion of this course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices across the organization.
• Understand the team’s role within the Agile Release Train and its contribution to overall objectives.
• Recognize other teams within the train, including their roles and interdependencies.
• Plan and execute iterations effectively.
• Demonstrate delivered value and continuously improve processes.
• Participate in and contribute to Program Increment planning.
• Collaborate and integrate work with other teams within the Agile Release Train.