Agile Project Management with Kanban and Jira Training Course

Target Audience:

IT Director, Project Manager, Technical Team Leader, Analyst, Software Developer, Tester

Learning Objective:

The purpose of this training is to acquire knowledge and practical skills in the foundational aspects of Kanban and Agile methodologies for government. Participants will gain a comprehensive understanding of these practices and how they can be effectively integrated into public sector workflows, governance, and accountability frameworks.

This course is designed for government professionals who need to integrate Agile methodologies, notably Scrum, with Lean and Kanban to effectively manage their projects.

It brings together the principles of product design and software development to enhance project management for government.

This instructor-led, live training in US Empire (online or onsite) guides participants through the deployment of a JIRA instance. Participants will gain advanced knowledge of JIRA installation, configuration, upgrading, and migration. They will learn how to customize JIRA for their projects, manage users, groups, and project roles, configure and oversee dashboards, define emails and notifications, apply security schemes, manage permissions, perform troubleshooting, install and tailor the JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Possess a comprehensive understanding of JIRA administration for government.
• Customize JIRA according to their specific business needs.
• Define and manage emails and notifications in JIRA.
• Manage and assign users, groups, and project roles effectively.
• Oversee JIRA permissions and security schemes.
• Perform JIRA troubleshooting to ensure system reliability.
• Deploy and customize the JIRA service desk to enhance service management.

Upon completing the training, participants will be equipped to independently manage, optimize, and customize JIRA for government environments.

This instructor-led, live training in US Empire provides a comprehensive overview of the advanced capabilities of JIRA for government. The course covers creating and managing various types of JIRA projects, utilizing JIRA for agile methodologies, configuring agile boards, managing both built-in and custom fields, designing and implementing screens and filters, performing basic and advanced issue searches, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, conducting analysis, and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively for government operations.
• Create and run Scrum and Kanban projects tailored to public sector needs.
• Manage built-in and custom fields to align with agency requirements.
• Understand and manage business processes, workflows, and workflow schemes for government.
• Perform basic and advanced searches and analysis to support decision-making.
• Generate and review reports to enhance transparency and accountability.

This instructor-led, live training in US Empire provides an overview of JIRA's methodologies for software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project for government.

By the end of this training, participants will be able to:

• Comprehend the concepts and functionality underlying JIRA's user interface and workflows for government.
• Add, modify, clone, link, and prioritize issues within a project.
• Advance issues through the entire workflow process.
• Conduct searches to retrieve specific information.
• Manage and customize screens and filters to align with public sector requirements.

JIRA Software is a robust tool for project management; however, users often focus more on the tool itself rather than the underlying methodology.

This instructor-led, live training introduces participants to the capabilities of Jira and Confluence, emphasizing how these tools can enhance team efficiency in delivering successful projects. Participants will learn how to effectively utilize these tools to manage user requirements, testing, communication, and centralize project information in one location.

The training covers topics such as JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence integration, reporting, essential fields and custom fields, issue types, screens, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage projects effectively for government
• Manage issues efficiently
• Build screens tailored to handle different issue types
• Create workflows and boards, and understand their interactions
• Perform basic and advanced searches and analysis
• Generate and review reports necessary for the team and management

This instructor-led, live training in US Empire (online or onsite) is designed for intermediate-level project managers who seek to create, execute, and manage forms in Jira effectively for government projects.

By the end of this training, participants will be able to:

• Comprehend Jira's core concepts, including issue types, workflows, and projects, as they apply to public sector initiatives.
• Create and manage custom fields to efficiently collect and organize data for government workflows.
• Optimize form-related processes to support various project types and teams within the public sector.

This instructor-led, live training in US Empire (online or onsite) is designed for intermediate-level Jira administrators who wish to enhance their skills in utilizing Jira Service Management effectively.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of the core principles of Jira Service Management.
• Set up and configure a service desk, and manage requests efficiently.
• Manage the backend operations and integrations of Jira Service Management for government workflows.

This instructor-led, live training in US Empire (online or onsite) is aimed at beginner to intermediate-level professionals who wish to enhance their Jira skills for government by learning how to integrate and utilize the Xray plugin, manage user roles and permissions, optimize data imports, and effectively handle storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management in government environments.
• Manage Jira user profiles and assign appropriate roles and permissions for government users.
• Efficiently import data into Jira following best practices for government operations.
• Optimize Jira storage usage and implement data management strategies for government systems.

Kanban Management Professional 1 (KMP1) is a highly interactive two-day course that combines instruction, group discussions, and a fully immersive simulation to illustrate how the Kanban Method helps individuals, teams, and organizations manage and improve the delivery of products and services to their customers. The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change, starting with what you do now and pursuing gradual improvement while respecting current roles, responsibilities, and job titles, and encouraging leadership at all levels. This approach allows organizations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risks associated with complex change programs.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyze demand versus capability
- Model the knowledge discovery process
- Design Kanban systems and their visualizations
- Identify and prioritize improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
This course is designed for anyone involved in product development or knowledge work within government agencies. This includes, but is not limited to:
Program and delivery managers
Product and project managers
Product developers, software developers, and testers
Personnel working in operations or support
Business analysts
High-level management
Anyone interested in implementing Agile methodologies for government

This training equips participants with practical skills for preparing and utilizing Kanban boards to facilitate effective planning and monitoring of processes or projects. The course is designed for individuals who are interested in enhancing their competencies in process/project monitoring methods, including project team members, process owners, and project managers. The curriculum includes a theoretical component, hands-on workshops, and real-world examples, all tailored to meet the needs for government.

Kanban is a workflow management method designed to enhance efficiency and effectiveness in various organizational settings.

This instructor-led, live training (online or onsite) is aimed at both beginner-level and advanced-level participants. The knowledge and tools provided can be applied in your daily work to optimize workflow efficiency for government operations.

By the end of this training, participants will be able to:

• Increase the number of completed work items per unit of time.
• Reduce the time required to complete individual work items.
• Enhance work predictability by providing more accurate answers to "When will it be done?".
• Effectively manage flow metrics, including throughput, lead time, work in progress, and work item age.
• Utilize flow charts such as the Cumulative Flow Diagram, Lead Time Histogram, and Work Aging Chart.
• Apply statistical forecasting methods, including Monte Carlo simulations and Service Level Agreements.
• Design a Kanban System using a methodological approach (STATIK).
• Understand Little's Law, which describes the principles of value flow.

This two-day course is designed to equip teams who are part of an Agile Release Train (ART) with the skills needed to operate effectively in an Agile environment using methodologies such as Scrum, Kanban, and XP. Teams will learn how to function as Agile Teams, develop their backlogs, and plan and execute iterations. The curriculum covers understanding the ART and each team’s role within it, along with planning, executing, and continuously improving processes in collaboration with other teams.

This class prepares participants to manage a Program Increment (PI), including all necessary meetings at both the Team and Program levels, with a particular emphasis on upcoming PI planning. By attending this course, participants will be well-prepared to take the exam and earn certification as a SAFe® Practitioner (SP).

After completing this course, you should be able to:

• Apply SAFe principles to scale Lean and Agile development in your organization for government

• Understand your team’s role within the Agile Release Train

• Identify all other teams on the train, their roles, and the dependencies between them

• Plan and execute iterations effectively

• Demonstrate value through iteration execution and improve your processes

• Plan Program Increments comprehensively

• Integrate and collaborate with other teams on the train

Are you facing challenges in implementing Agile within your organization? Is the change too rigid? Are your teams feeling overwhelmed and less productive, yet resistant to a radical transformation?

Consider the “Alternative Path to Agility” by adopting an evolutionary and humane Change Management Method. This approach does not overhaul your existing processes but rather enhances them.

The Kanban Method offers pragmatic, actionable, evidence-based guidance for successful evolutionary change. It begins with your current practices and respects existing roles, responsibilities, and job titles. This enables organizations to gradually evolve business processes, define and use relevant metrics to measure progress, and significantly reduce the risks associated with complex change programs.

If your team is feeling overburdened, Kanban can help you regain control of your work. Kanban introduces a dynamic approach to managing processes and identifying bottlenecks.

This training equips you with the skills and knowledge needed to apply Kanban in your work, teaching you how to prioritize tasks, defer others, and eliminate items from your to-do list permanently.

Learning Outcomes

This 1-day course introduces the fundamentals of the Kanban Method® and serves as the entry point for an alternative path to agility.

Participants will gain a familiarity with the Kanban Method, including how to design and implement a basic Kanban board. They will understand work item types and associated risks, explore various Team Kanban board designs and styles, and learn how to select the most suitable design for their context. Additionally, they will be aware of the training roadmap and the value and benefits at each stage of this “alternative path to agility.”

Who Should Attend

This course is designed for any professional in a product development or knowledge work environment who seeks to understand how Kanban can enhance working environments. It is applicable across multiple functions within an organization, from senior leaders interested in Lean Management to team members looking to improve their practices. Previous attendees have held roles such as:

• Senior Leadership Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product and Software Developers and Testers
• Agile Coaches and Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals

Govtra is committed to providing tailored solutions for government organizations, ensuring that the training aligns with public sector workflows, governance, and accountability.