Agile Project Management with Kanban and Jira Training Course

Target Audience:

IT Director, Project Manager, Technical Team Leader, Analyst, Software Developer, Tester

Learning Objective:

The goal of this training is to equip participants with the knowledge and practical skills needed to effectively implement Kanban and Agile methodologies for government projects. Participants will gain a comprehensive understanding of the foundational aspects and workshop elements of these frameworks.

This course is designed for government professionals who need to integrate Agile methodologies, notably Scrum, with Lean and Kanban to effectively manage their projects.

It brings together the principles of product design and software development to enhance project management for government.

This instructor-led, live training in US (online or onsite) guides participants through the deployment of a JIRA instance. Participants will gain advanced knowledge of JIRA installation, configuration, upgrading, and migration. They will learn how to customize JIRA for their projects, manage users, groups, and project roles, configure and oversee dashboards, define emails and notifications, apply security schemes, manage permissions, perform troubleshooting, install and tailor the JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Possess a comprehensive understanding of JIRA administration for government.
• Customize JIRA according to their specific business needs.
• Define and manage emails and notifications in JIRA.
• Manage and assign users, groups, and project roles effectively.
• Oversee JIRA permissions and security schemes.
• Perform JIRA troubleshooting to ensure system reliability.
• Deploy and customize the JIRA service desk to enhance service management.

Upon completion of the training, participants will be equipped to independently manage, optimize, and customize JIRA for government operations. This ensures alignment with public sector workflows, governance, and accountability standards.

This instructor-led, live training in US provides a comprehensive overview of the advanced capabilities of JIRA for government. The course covers creating and managing various types of JIRA projects, utilizing JIRA for agile methodologies, configuring agile boards, managing both built-in and custom fields, designing and implementing screens and filters, performing basic and advanced issue searches, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, conducting analysis, and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively for government operations.
• Create and run Scrum and Kanban projects tailored to public sector needs.
• Manage built-in and custom fields to align with agency requirements.
• Understand and manage business processes, workflows, and workflow schemes for government.
• Perform basic and advanced searches and analysis to support decision-making.
• Generate and review reports to enhance transparency and accountability.

This instructor-led, live training in US provides an overview of JIRA's methodologies for software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project for government.

By the end of this training, participants will be able to:

• Comprehend the concepts and functionality underlying JIRA's user interface and workflows for government.
• Add, modify, clone, link, and prioritize issues within a project.
• Advance issues through the entire workflow process.
• Conduct searches to retrieve specific information.
• Manage and customize screens and filters to align with public sector requirements.

JIRA Software is a robust tool designed for project management, often leading users to focus more on its functionalities than on the methodologies it supports. This instructor-led, live training introduces participants to the capabilities of Jira and Confluence, demonstrating how these tools can work together to enhance team efficiency in delivering successful projects or products. Participants will learn how to effectively use these tools for managing user requirements, testing, communication, and centralizing information in one platform. The training covers various aspects such as JIRA projects, Confluence spaces, workflows, boards (Kanban and Scrum), planning and dependencies, linkage between Jira and Confluence, reporting, important fields and custom fields, issue types, screens, and filtering. By the end of this training, participants will be able to: - Create a Scrum or Kanban project. - Configure Jira to effectively manage the project. - Manage issues with precision. - Design screens tailored to handle specific issue types. - Develop workflows and boards, understanding their interaction. - Conduct both basic and advanced searches and analysis. - Generate and review reports essential for team and management oversight. This training is specifically designed to align with public sector workflows, governance, and accountability, ensuring that participants are well-equipped to utilize Jira and Confluence for government projects.

This instructor-led, live training in [location] (online or onsite) is designed for intermediate-level project managers who wish to create, execute, and manage forms in Jira effectively. By the end of this training, participants will be able to: - Understand Jira's core concepts, including issue types, workflows, and projects. - Develop and manage custom fields to collect and organize data efficiently. - Optimize form-related processes for various project types and teams, ensuring alignment with public sector workflows and governance standards for government.

This instructor-led, live training in US (online or onsite) is designed for intermediate-level Jira administrators who wish to enhance their skills in utilizing Jira Service Management effectively.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of the core principles of Jira Service Management.
• Set up and configure a service desk, and manage requests efficiently.
• Manage the backend operations and integrations of Jira Service Management for government workflows.

This instructor-led, live training in [location] (online or onsite) is aimed at beginner to intermediate-level professionals who wish to enhance their Jira skills for government by learning how to integrate and utilize the Xray plugin, manage user roles and permissions, optimize data imports, and effectively handle storage management. By the end of this training, participants will be able to: - Integrate and configure the Xray plugin for test management in a government setting. - Manage Jira user profiles and assign appropriate roles and permissions for government workflows. - Efficiently import data into Jira following best practices for government operations. - Optimize Jira storage usage and implement data management strategies that align with public sector governance.

The Kanban Management Professional 1 (KMP1) is a highly interactive two-day course designed to combine instruction, group discussions, and an immersive simulation. This approach illustrates how the Kanban Method can assist individuals, teams, and organizations in managing and enhancing the delivery of products and services to their customers.

The Kanban Method offers pragmatic, actionable, evidence-based guidance for successful evolutionary change. It begins with your current processes and encourages gradual evolution while respecting existing roles, responsibilities, and job titles, and fostering leadership at all levels. This method enables organizations to gradually improve business processes, define and utilize relevant metrics to measure progress, and significantly reduce the risks associated with complex change programs.

Upon completing this course, you will gain a comprehensive understanding of Kanban principles and practices, as well as the skills necessary to confidently implement Kanban within your organization.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyze demand versus capability
- Model the knowledge discovery process
- Design kanban systems and their visualizations
- Identify and prioritize improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
This course is designed for anyone involved in product development or knowledge work, including but not limited to:
- Program and delivery managers
- Product and project managers
- Product developers, software developers, and testers
- Operations and support personnel
- Business analysts
- High-level management
- Anyone interested in implementing Agile methodologies in their organization for government or private sector use.

The training program is designed to provide hands-on experience in preparing and utilizing Kanban boards, which are essential tools for effective planning and monitoring the progress of processes or projects. This course is tailored for individuals seeking to enhance their skills in process/project monitoring methods, including project participants, process owners, and project managers. The curriculum includes a comprehensive theoretical component, interactive workshops, and practical case studies to ensure a well-rounded learning experience for government professionals.

Kanban is a workflow management method designed to enhance efficiency and effectiveness.

This instructor-led, live training (online or onsite) is aimed at both beginner-level and advanced-level participants. The knowledge and tools provided can be applied in daily work to optimize workflow efficiency for government operations.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability, providing better answers to "When will it be done?".
• Manage flow metrics such as throughput, lead time, work in progress, and work item age.
• Use flow charts including Cumulative Flow Diagrams, Lead Time Histograms, and Work Aging Charts.
• Utilize statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreements.
• Design a Kanban System in a methodological way using the Systems Thinking Approach to Implementing Kanban (STATIK).
• Understand Little's Law, which describes the nature of value flow.

This two-day course is designed to equip teams that are part of an Agile Release Train (ART) with the skills necessary to operate effectively in an Agile environment using Scrum, Kanban, and Extreme Programming (XP). Participants will learn how to function as Agile Teams, develop their backlogs, and plan and execute iterations. The training also covers understanding the ART, the team’s role within it, and the processes for planning, executing, and continuous improvement alongside other teams. This course prepares teams to manage a Program Increment (PI), including all necessary meetings at both the Team and Program levels, with a particular emphasis on PI planning. By attending this class, participants will be well-prepared to take the exam and become certified SAFe® Practitioners (SP) for government. Upon completion of this course, you should be able to: - Apply SAFe principles to scale Lean and Agile development within your organization - Understand your team’s role on the Agile Release Train - Recognize other teams on the train, their roles, and the dependencies between them - Plan iterations effectively - Execute iterations, demonstrate value, and enhance your processes - Plan Program Increments comprehensively - Collaborate and integrate with other teams on the train

Are you facing challenges in implementing Agile methodologies within your organization? Is the change too rigid? Are your teams feeling overburdened and less productive, yet resistant to a radical overhaul?

Consider adopting the “Alternative Path to Agility” by implementing an evolutionary and humane Change Management Method that enhances your existing processes without disrupting them.

The Kanban Method offers practical, actionable, and evidence-based guidance for successful evolutionary change. It begins with your current processes and respects existing roles, responsibilities, and job titles. This approach enables organizations to gradually evolve their business processes, define and utilize relevant metrics to measure progress, and significantly reduce the risks associated with complex change initiatives.

If your team is overwhelmed, Kanban can help you gain better control over your workload. Kanban is a dynamic technique for managing your processes and identifying bottlenecks.

This training equips you with the skills and knowledge needed to apply Kanban in your work, teaching you how to prioritize tasks, defer less urgent items, and remove items from your to-do list permanently.

Learning Outcomes

This 1-day course introduces the basics of the Kanban Method® and serves as an entry point for an alternative path to agility. By the end of the training, attendees should be familiar with the Kanban Method and capable of designing and implementing a basic Kanban board. They will understand work item types and the risks associated with specific items. Attendees will also be acquainted with various Team Kanban board designs and styles, enabling them to select the most suitable design for their context. Additionally, they will be aware of the training roadmap and the value and benefits derived at each step on this alternative path.

Who Should Attend

This course is designed for professionals in product development or knowledge work environments who are interested in exploring how Kanban can enhance their working conditions. It is applicable across multiple functions of an organization, from senior leadership aiming to adopt Lean Management principles to team members seeking to improve their practices. Previous attendees have included individuals in roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product and Software Developers and Testers
• Agile Coaches and Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals

This training is particularly relevant for government agencies seeking to optimize their processes and enhance team productivity while maintaining alignment with public sector workflows, governance, and accountability.