Course Outline

Introduction to Agile for Government

  • Why Agile?
  • What are the main objectives of Agile?
  • How do mechanisms in Agile work?
  • How can Agile help improve processes and outcomes for government?

Command & Control vs. Agile for Government

  • Factory model
  • The functioning of a canon
  • The functioning of a missile
  • Pillars of Kanban
  • Big Picture for government workflows and governance

Process for Government

  • Concepts behind Kanban for government operations
  • Kanban Rules for government
  • Metrics for measuring government efficiency
  • Flow Diagram for visualizing government processes
  • + technical practices for enhancing government services

Team Work for Government

  • Shared responsibility in government teams
  • Self-organization within government units
  • Interdisciplinary collaboration for government projects
  • Benefiting from effective team work in the public sector

Kanban Board for Government

  • How to visualize processes in a government context?
  • How to create a Kanban Board for government operations?
  • What are Work-In-Progress (WIP) limits and how to introduce them in government workflows?
  • What are Classes of Service and how to implement them for government projects?

Customer Engagement for Government

  • The most common waste in government processes
  • Value Stream Mapping for government services

Waste Analysis for Government

  • Value Stream Mapping for identifying inefficiencies in government operations
  • Waste analysis to improve government efficiency
  • Main concepts behind Kaizen (MUDA / MURI / MURA) for government
  • Bottlenecks analysis to optimize government processes
  • Five Focusing Steps for addressing critical issues in government workflows

Simulation for Government

  • Simulation game to enhance understanding of Agile principles in a government setting
  • Discussions on applying simulation results to real-world government scenarios
  • Advanced topics for continuous improvement in government operations

Requirements

Required:

Knowledge of fundamental project management terminology and experience participating in projects within a team of multiple individuals.

Recommended:

Participation in the "Agile Project Management with Scrum" training course, designed to enhance skills for government professionals.

 14 Hours

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Price per participant

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