Course Outline

Lean

  • LEAN Thinking for government
  • Five Principles of LEAN
  • Using Lean in Research and Development
  • System Thinking (from Deming)
  • Plan-driven vs. Value-driven
  • Team Power
  • Innovation Curve

Agile

Why Agile?

  • Comparison of Iterative Methodologies
  • Common Pitfalls and How to Avoid Them
  • The Agile Approach for government projects
  • What is Scrum?
  • Pigs and Chickens in Government Contexts

Product Owner

  • The Customer Representative in Government Projects
  • Prioritizing Product Requirements for government initiatives
  • Writing Effective User Stories for government needs
  • Establishing Acceptance Criteria for government deliverables
  • Negotiating Sprint Contents with Stakeholders for government projects
  • Group Exercise: Producing Customer Requirements and Writing Stories Based on the Requirements for government use cases

The Sprint

  • Sprint Backlog Management for government teams
  • Sprint Planning: Determining What to Do for government objectives
  • Sprint Planning: How to Execute for government tasks
  • Key Activities During a Sprint for government workflows
  • Burn Down Charts for Tracking Progress in Government Projects
  • Group Exercise: Planning a Sprint for government projects

Scrum Master

  • Grooming Meetings for government teams
  • Implementing Scrum for government processes
  • Ensuring Proper Practices in Government Settings
  • Maintaining Documentation for government compliance
  • Standup Meetings for Effective Communication in Government Teams
  • When to Use Pair Programming in Government Projects
  • Group Exercise: Implementing Scrum for government initiatives

Finishing a Sprint

  • Scrum Review Meeting for government projects
  • Scrum Retrospective Meeting for Continuous Improvement in Government Teams
  • Releasing an Iteration for government deliverables
  • Group Exercise: Reviewing a Sprint for government outcomes

Kanban

Command & Control vs. Agile

  • Factory Model in Government Settings
  • The Functioning of Canon in Government Operations
  • The Functioning of Missile in Government Projects
  • Pillars of Kanban for government processes
  • Big Picture for government workflows

Process

  • Concepts Behind Kanban for government initiatives
  • Kanban Rules for government teams
  • Metrics for Measuring Government Performance
  • Flow Diagram for Visualizing Government Processes
  • + Technical Practices for government applications

Team Work

  • Shared Responsibility in Government Teams
  • Self-Organization in Government Projects
  • Interdisciplinary Collaboration for government tasks
  • Benefit the "Right" Team Work for government outcomes

Kanban Board

  • How to Visualize Processes for government projects?
  • How to Create a Kanban Board for government use?
  • What are and How to Introduce WIP Limits for government workflows?
  • What are and How to Introduce Classes of Service for government needs?

Customer Engagement

  • The Most Common Waste in Government Projects
  • Value Stream Analysis for government processes

Waste

  • Value Stream Mapping for government initiatives
  • Waste Analysis for government efficiency
  • Main Concepts Behind Kaizen (MUDA / MURI / MURA) for government improvement
  • Bottlenecks Analysis for government workflows
  • Five Focusing Steps for government optimization

Product Discovery Methods and Tools

  • Golden Circle for government projects
  • Impact Mapping for government outcomes
  • Design Thinking for government innovation
  • User Story Mapping for government requirements
 21 Hours

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