Course Outline
Introduction
- Exploring the historical background and evolution of Lean Six Sigma for government operations
- Highlighting the benefits and core principles of Lean Six Sigma in enhancing public sector efficiency
- Providing an overview of the DMAIC methodology for process improvement
Define Phase
- Clearly defining the problem and setting specific project goals for government initiatives
- Identifying key stakeholders and their requirements in public sector projects
- Scoping the project and selecting appropriate performance metrics
Measure Phase
- Understanding process mapping and flowcharting techniques for government processes
- Employing data collection methods and sampling strategies in public sector projects
- Introducing fundamental statistical concepts for data analysis
Analyze Phase
- Utilizing graphical and statistical tools to analyze data in government operations
- Identifying root causes of process inefficiencies within public sector organizations
- Applying techniques for brainstorming and conducting root cause analysis
Improve Phase
- Generating and evaluating potential solutions to enhance government processes
- Implementing and piloting process improvements in public sector projects
- Applying Lean principles for optimizing government operations
Control Phase
- Developing control plans to sustain improvements in government processes
- Monitoring and maintaining process performance within public sector organizations
- Employing techniques for mistake-proofing and error prevention in government operations
Lean Principles and Practices
- Overview of Lean principles and their applications in the public sector
- Value stream mapping and waste reduction techniques for government processes
- Conducting Kaizen events to drive continuous improvement in government operations
Six Sigma Tools and Techniques
- Advanced statistical analysis tools for enhancing public sector performance
- Design of Experiments (DOE) for optimizing government processes
- Statistical Process Control (SPC) for monitoring process performance in the public sector
Lean Six Sigma Project Management
- Selecting and prioritizing projects for Lean Six Sigma implementation in government agencies
- Understanding team dynamics and roles within Lean Six Sigma projects for the public sector
- Managing change and overcoming resistance to improvement initiatives in government organizations
Lean Six Sigma Case Studies
- Examining real-world examples of successful Lean Six Sigma projects in the public sector
- Reviewing industry-specific case studies relevant to government operations
Lean Six Sigma Deployment and Culture
- Strategies for implementing Lean Six Sigma within government organizations
- Creating a culture of continuous improvement and sustaining gains in the public sector
Lean Six Sigma Certification
- Understanding various levels of Lean Six Sigma certification for government professionals
- Exploring opportunities for ongoing learning and professional development in Lean Six Sigma for government employees
Summary and Next Steps
Requirements
- Fundamental understanding of process management for government
Audience
- Business professionals in the public sector
- Operational managers within government agencies
Testimonials (5)
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
The videos with specific messages.
Laurentiu
Course - Lean Six Sigma
I liked the small group setting
Kristin Standen - Orica Canada
Course - Lean Distribution: Implementing Lean in Distribution, Logistics, and Supply Chain Operations
The simulation exercises (workshop) gave me a real feel of how it is to experience "leaning" up the process. It provides a "sticking effect" to the theories that were discussed.
Bethany Magpayo - InSolem SARL
Course - Lean Services: Lean Management For The Service Industry
That after 3 days of training I have the entire overview on Agile how to use them in my case, how to calculate efficiency, approach negative employees and many more.