Course Outline
Introduction
- Understanding the history and evolution of Lean Six Sigma for government operations
- Benefits and key principles of Lean Six Sigma in enhancing public sector efficiency
- Overview of the DMAIC methodology for government processes
Define Phase
- Defining the problem and setting project goals for government initiatives
- Identifying stakeholders and their requirements within the public sector
- Project scoping and selecting appropriate metrics for government projects
Measure Phase
- Understanding process mapping and flowcharting in government workflows
- Data collection techniques and sampling methods for government data
- Introduction to basic statistical concepts for government analysis
Analyze Phase
- Analyzing data using graphical and statistical tools for government insights
- Identifying root causes of process issues in government operations
- Techniques for brainstorming and root cause analysis in the public sector
Improve Phase
- Generating and evaluating potential solutions for government processes
- Implementing and piloting process improvements in government projects
- Lean principles for process optimization in the public sector
Control Phase
- Developing control plans to sustain improvements in government operations
- Monitoring and maintaining process performance for government initiatives
- Techniques for mistake-proofing and error prevention in the public sector
Lean Principles and Practices
- Overview of Lean principles and their applications for government processes
- Value stream mapping and waste reduction techniques for government efficiency
- Kaizen events and continuous improvement in the public sector
Six Sigma Tools and Techniques
- Advanced statistical analysis tools for government data
- Design of Experiments (DOE) for process optimization in government projects
- Statistical Process Control (SPC) for monitoring government processes
Lean Six Sigma Project Management
- Project selection and prioritization for government initiatives
- Team dynamics and roles in Lean Six Sigma projects for government agencies
- Change management and overcoming resistance in the public sector
Lean Six Sigma Case Studies
- Real-world examples of successful Lean Six Sigma projects for government operations
- Industry-specific case studies relevant to the public sector
Lean Six Sigma Deployment and Culture
- Strategies for implementing Lean Six Sigma in a government organization
- Creating a Lean Six Sigma culture and sustaining improvements in the public sector
Lean Six Sigma Certification
- Understanding various Lean Six Sigma certification levels for government professionals
- Opportunities for continued learning and professional development for government employees
Summary and Next Steps
Requirements
- Fundamental understanding of process management for government
Audience
- Business professionals in the public sector
- Operational managers within government agencies
Testimonials (5)
The videos with specific messages.
Laurentiu
Course - Lean Six Sigma
I liked the small group setting
Kristin Standen - Orica Canada
Course - Lean Distribution: Implementing Lean in Distribution, Logistics, and Supply Chain Operations
The simulation exercises (workshop) gave me a real feel of how it is to experience "leaning" up the process. It provides a "sticking effect" to the theories that were discussed.
Bethany Magpayo - InSolem SARL
Course - Lean Services: Lean Management For The Service Industry
That after 3 days of training I have the entire overview on Agile how to use them in my case, how to calculate efficiency, approach negative employees and many more.
Joanna Meza - Zurich Insurance
Course - Managing Agile Projects with Lean and Kanban
I was benefit from that Armor management personnel is taking it seriously.