Course Outline

Workshop 1: Fundamentals of Lean Thinking

  • Principles and objectives of Lean methodology for government operations
  • Engaging activity: Lean simulation game to enhance understanding
  • Practical exercise: Identifying value in daily tasks within public sector processes

Workshop 2: Waste Identification and Continuous Improvement Tools

  • The 7 types of waste and methods for detecting them in government settings
  • Introduction to Lean tools for improvement in public sector operations
  • Case study: Waste mapping in real scenarios relevant to government agencies

Workshop 3: PDCA Cycle and Value Stream Mapping

  • Understanding and applying the PDCA cycle for continuous improvement in government processes
  • Introduction to Value Stream Mapping (VSM) for optimizing workflows in public sector operations
  • Group activity: Building a basic VSM for a sample process relevant to government agencies

Workshop 4: Kanban Boards and Team Transformation Proposals

  • How to use Kanban boards for visual management in government settings
  • Collaborative activity: Designing a Kanban board tailored for public sector tasks
  • Team project: Drafting Lean-based transformation proposals for government operations

Summary and Next Steps

Requirements

  • Fundamental knowledge of organizational processes for government
  • Interest in enhancing process improvement and fostering team collaboration

Audience

  • Operational staff members
  • Team leaders
  • Process improvement specialists
 6 Hours

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