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Duration 16 hours
Course Outline
1. Introduction to Lean Thinking (2 hours)
- Definition of Lean: Historical origins and developmental trajectory
- Core Lean tenets: Value definition, continuous flow, pull-based mechanisms, and pursuit of perfection
- Categorization of non-value-adding activities (muda) within service delivery frameworks
2. Lean for Managing Requirements and Projects (4 hours)
- Customer Voice (VOC) integration methods
- Prioritization frameworks: MoSCoW, Weighted Shortest Job First (WSJF), and Effort-Impact matrices
- A3 Problem-Solving methodology: Structure and practical application
- Comparative analysis of Lean, Agile, and Six Sigma methodologies
3. Lean Kanban (4 hours)
- Foundational components and elements of the Kanban system
- Management of Kanban boards for operational visibility
- Pull systems and Work In Progress (WIP) limit criteria
- Flow measurement metrics: Lead Time, Cycle Time, and Takt Time
4. Lean in Processes (4 hours)
- Value Stream Mapping (VSM) techniques
- Identification of inefficiencies in banking and financial service workflows
- Radical improvement strategies (KAIKAKU)
5. Additional Lean Tools (2 hours)
- Gemba walk practices for on-site observation
- Kaizen initiatives for continuous incremental improvement
- Root cause analysis methods: Ishikawa diagrams and the 5 Whys technique
- Error-proofing mechanisms (POKA-YOKE)
Summary and Recommended Next Steps
Requirements
- Fundamental knowledge of project management concepts
- Practical experience with process workflows in business or banking settings
- Basic familiarity with Agile or Lean methodologies
Target Audience
- Process managers and business analysts
- Project managers within the banking and financial services sectors
- Professionals responsible for requirements elicitation and process optimization
Testimonials (3)
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
the approach for every team member in order to check the understanding of the materials .
Chivu
Course - Lean Six Sigma
Learning the basic meaning of lean and what steps are used to become lean.