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Course Outline
Day 1
- Introduction to Lean Six Sigma and the DMAIC Methodology for Government
- Methodologies and Performance Metrics
- Project Team Dynamics and Characteristics of Effective Teams
- Facilitation Techniques and Brainstorming Strategies
- Team Exercise for Government Applications
- Project Management Principles
- Selecting Projects and Defining Scope for Government Initiatives
- Net Present Value (NPV) Analysis for Decision-Making
- Project Charter Development
- Problem and Goal Definition in a Government Context
- Voice of the Customer (VOC) and Defining Customer Requirements
- SIPOC Analysis and Process Mapping Techniques
- Value Stream Mapping for Process Improvement
- Measurement Concepts and Best Practices
- Selecting Metrics Using the Critical to Quality (CTQ) Tree
- Sampling Plans for Data Collection
- Cost of Poor Quality Analysis
- Capability Analysis: Short and Long-Term Performance / Exercise
- Overview of Measurement Systems Analysis
- Gauge R&R for Continuous Data in Government Settings
- Attribute Agreement Analysis for Discrete Data
Day 2
- Cause and Effect Analysis Techniques
- Cause and Effect/Ishikawa Diagrams / Exercise
- 5 Whys for Root Cause Identification
- Cause and Effect Matrix for Prioritization
- Pareto Chart Analysis
- Six Thinking Hats for Diverse Perspectives
- Failure Mode and Effects Analysis (FMEA) for Risk Management
- Kaizen Events for Continuous Improvement in Government
- Improvement Tools and Techniques
- Standard Work Analysis for Efficiency
- Continuous Flow and Pull Systems Implementation
- Visual Controls for Transparency
- 5S Methodology for Workplace Organization
- Quick Changeover/Single-Minute Exchange of Die (SMED) Techniques
- Total Productive Maintenance Strategies
- Mistake Proofing Methods
- Daily Management and Metrics Tracking
- Control Plan Development for Sustained Performance
- Metrics for Ongoing Monitoring
- Documentation Plan for Record Keeping
- Response Plan for Issue Resolution
Requirements
There are no specific requirements for government.
14 Hours
Testimonials (3)
the approach for every team member in order to check the understanding of the materials .
Chivu
Course - Lean Six Sigma
Were a lot of useful information.
Ionela
Course - Lean Six Sigma
The videos with specific messages.