Microsoft Authorized Training in Knoxville

This course provides participants with the essential knowledge and skills required to utilize Windows PowerShell for the administration and automation of Windows servers. Participants will acquire the ability to identify and construct the commands necessary to perform specific tasks. Additionally, they will learn how to develop scripts to accomplish advanced tasks, such as automating repetitive processes and generating reports. This course equips participants with prerequisite skills that support a wide range of Microsoft products, including Windows Server, Windows Client, Microsoft Exchange Server, Microsoft SharePoint Server, Microsoft SQL Server, System Center, and more. In alignment with this goal, the course will not focus on any single product; however, Windows Server, which serves as the foundational platform for these products, will be used to demonstrate the techniques taught in this course. This training is designed to enhance efficiency and effectiveness in IT management tasks for government agencies.

Discover the essentials of Microsoft 365 Security Management for government, focusing on key areas such as managing security metrics, enabling Azure AD Identity Protection, configuring Microsoft 365 security services, and utilizing Microsoft 365 Threat Intelligence. These components are designed to enhance cybersecurity practices and ensure robust protection aligned with public sector workflows and governance standards.

Discover how to investigate, respond to, and proactively hunt for cyber threats using Microsoft Azure Sentinel, Azure Defender, and Microsoft 365 Defender. This course is designed to equip you with the skills needed to mitigate cyber threats using these advanced technologies. You will learn to configure and utilize Azure Sentinel effectively, as well as employ Kusto Query Language (KQL) for detection, analysis, and reporting. The course is tailored for individuals in Security Operations roles and helps prepare learners for the SC-200: Microsoft Security Operations Analyst exam.

Audience Profile

The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for government. Their primary objective is to reduce organizational risk by rapidly addressing active threats, recommending enhancements to threat protection practices, and referring policy violations to the appropriate parties. Responsibilities include comprehensive threat management, monitoring, and response using a variety of security solutions across their environment. The Security Operations Analyst primarily investigates, responds to, and hunts for threats using Microsoft Azure Sentinel, Azure Defender, Microsoft 365 Defender, and third-party security products. As they rely on the operational output of these tools, they are also critical stakeholders in their configuration and deployment.

Job role: Security Engineer

Preparation for exam: SC-200

Features: none

Skills Gained

• Explain how Microsoft Defender for Endpoint can mitigate risks in your environment
• Create a Microsoft Defender for Endpoint environment
• Configure Attack Surface Reduction rules on Windows 10 devices
• Perform actions on a device using Microsoft Defender for Endpoint
• Investigate domains and IP addresses in Microsoft Defender for Endpoint
• Investigate user accounts in Microsoft Defender for Endpoint
• Configure alert settings in Microsoft Defender for Endpoint
• Explain how the threat landscape is evolving
• Conduct advanced hunting in Microsoft 365 Defender
• Manage incidents in Microsoft 365 Defender
• Explain how Microsoft Defender for Identity can mitigate risks in your environment
• Investigate DLP alerts in Microsoft Cloud App Security
• Explain the types of actions you can take on an insider risk management case
• Configure auto-provisioning in Azure Defender
• Remediate alerts in Azure Defender
• Construct KQL statements
• Filter searches based on event time, severity, domain, and other relevant data using KQL
• Extract data from unstructured string fields using KQL
• Manage an Azure Sentinel workspace
• Use KQL to access the watchlist in Azure Sentinel
• Manage threat indicators in Azure Sentinel
• Explain the differences between Common Event Format and Syslog connectors in Azure Sentinel
• Connect Azure Windows Virtual Machines to Azure Sentinel
• Configure Log Analytics agent to collect Sysmon events
• Create new analytics rules and queries using the analytics rule wizard
• Create a playbook to automate an incident response
• Use queries to hunt for threats
• Observe threats over time with livestream

This three-day course is designed to equip students with the skills necessary to automate administrative tasks using Windows PowerShell 5.1. Participants will gain proficiency in core scripting techniques, including the creation of advanced functions, the development of controller scripts, and effective error handling. The curriculum also covers working with Windows PowerShell Workflow, interacting with REST APIs, and managing XML and JSON data files. Additionally, students will learn to utilize new administration tools such as Desired State Configuration (DSC) and Just Enough Administration (JEA) to enhance server configuration and security. This course is tailored for government professionals looking to improve their technical capabilities in a public sector environment.

This Microsoft First Look Clinic is designed to introduce IT professionals to the latest features and capabilities of Windows 10, specifically focusing on the Enterprise Edition. The clinic also explores key ecosystems within Windows 10, including Identity Management, cloud services such as Azure Active Directory (AAD), deployment and management tools, and the updated User Interface. While no single topic is covered in depth, participants will gain a comprehensive understanding of the new features and capabilities of Windows 10, along with related services and administrative tools, tailored to enhance workflows for government operations.

In this workshop, participants will gain a deeper understanding of the processes involved in modernizing legacy on-premises applications and infrastructure by utilizing cloud services. The session will also cover the integration of web and mobile services, all securely managed through Azure Active Directory, tailored for government use.

This one-day instructor-led security workshop provides insight into security practices to enhance the security posture of an organization. The workshop explores the concept of Red Team and Blue Team security professionals, where one group—known as the Red Team—simulates attacks on various aspects of an organization’s security infrastructure, while another group—the Blue Team—defends against these simulated threats. Both teams collaborate to identify vulnerabilities and strengthen the organization's defenses. This collaborative approach, often referred to as the Purple Team, aims to elevate the overall security framework of the organization.

This workshop is part of a broader series of workshops offered by Microsoft for government on security practices. While it is not mandatory to have completed any other courses in the Security Workshop series before attending this session, it is highly recommended that participants start with this workshop, titled Microsoft Security Workshop: Enterprise Security Fundamentals, to build a solid foundation in security principles.

This one-day instructor-led class is designed for IT professionals and managers who work with Active Directory or oversee IT personnel involved in Active Directory operations. Additionally, IT professionals working with products that integrate with Active Directory, such as Exchange, will also find this course beneficial. In this session, participants will learn about the development of Active Directory by Microsoft, its core architecture, basic design principles, management practices, and security fundamentals, including integration with cloud services like Azure for government.

This one-day instructor-led training is designed for IT professionals who are seeking to enhance their knowledge and technical skills in understanding the Cloud and Microsoft Cloud products, including Azure, Office 365, OneDrive, and Intune. During this course, participants will gain a high-level overview of terminology, structure, security, deployment, and migration practices, as well as an understanding of the general scope of Microsoft Cloud product offerings for government.

This course provides a structured, instructor-led overview of Microsoft PowerApps. Participants will learn how to design, test, and publish new applications that integrate with various data sources. The curriculum includes a series of meticulously designed lessons to assist users in developing robust applications for government use.

This course provides a comprehensive, instructor-led demonstration of Microsoft Flow, guiding participants through the product from start to finish in an engaging and practical manner. Microsoft Flow is a versatile tool that transforms business processes into automated, consistent, and visual workflows. It is designed to integrate seamlessly with various Office 365 products and connect to other on-premises and web-based solutions. By the end of this course, participants will gain the confidence needed to select the appropriate actions and workflow logic for their specific business requirements, ensuring alignment with public sector workflows and governance standards for government.

In this Introduction to Microsoft Project 2019: Getting Started class, participants will become familiar with the user interface of Project 2019 or Project 365, including project views and the ribbon. They will also learn how to enter, organize, and link tasks, manage resources, generate basic reports, and create projects independently. The course provides ample time for practicing essential skills that are crucial for efficient use of this program for government operations.

This course equips participants with the essential knowledge and skills necessary to utilize PowerShell for the administration and automation of Windows servers. Participants will gain the ability to identify and construct the specific commands required to execute particular tasks. Additionally, they will learn how to develop scripts to handle advanced responsibilities such as automating repetitive processes and generating reports. This course provides foundational skills that support a wide range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. While the course is designed to be broadly applicable, it uses Windows Server as the primary platform to illustrate the techniques taught. These skills are crucial for government IT professionals who manage and maintain critical systems and infrastructure.

This course offers foundational knowledge for government professionals on security, compliance, and identity concepts, along with relevant cloud-based Microsoft solutions designed to enhance public sector workflows and governance.

About This Course

This course focuses on the structure of C# programs, language syntax, and implementation details within the .NET Framework 4.0. It also highlights new enhancements in C# 4.0 using Visual Studio 2010. The content is designed to provide government professionals with the necessary knowledge and skills to develop robust C# applications for government.

Lower-intermediate level programmers will gain a comprehensive understanding of C# 4.0 programs, language syntax, and implementation details within the Microsoft .NET Framework 4.0. This course does not map to any specific exam but is tailored to enhance practical skills for government.

Audience Profile

This course is intended for experienced developers who have prior programming experience in C, C++, Visual Basic, or Java and are familiar with the principles of object-oriented programming. It is designed for professional developers with at least 12 months of experience working in an object-oriented environment, not for new programmers.

At Course Completion

After completing this course, students will be able to:

• Explain the purpose of the .NET Framework and understand how to use C# and Visual Studio 2010 to build applications for government within the .NET Framework.
• Understand the syntax of fundamental C# programming constructs.
• Create and call methods in a C# application.
• Catch, handle, and throw exceptions effectively.
• Perform basic file I/O operations in a C# application.
• Create and use new types (enumerations, classes, and structures), and comprehend the differences between reference types and value types.
• Control the visibility and lifetime of members within a type.
• Use inheritance to create new reference types.
• Manage the lifecycle of objects and control resource usage efficiently.
• Define properties and indexers to encapsulate data, and define operators for this data.
• Decouple operations from their implementation methods and use these decoupled operations to handle asynchronous events.
• Use collections to aggregate data and implement type-safe collection classes, structures, interfaces, and methods with Generics.
• Create custom collection classes that support enumeration.
• Query in-memory data using LINQ.
• Integrate code written in dynamic languages like Ruby and Python, or technologies such as COM, into a C# application.

About This Course

This course equips participants with the skills necessary to deploy and configure System Center 2012 R2 Operations Manager. Through hands-on labs, students will learn:

• How to design and implement a System Center 2012 R2 Operations Manager Management Group.

• Techniques for upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

• Key elements of Management Packs, including Object Discoveries, Rules, Monitors, Targeting, Run As Accounts, and Run As Profiles. This includes the authoring of Management Packs.

• Methods for configuring fabric and application monitoring in System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources such as networking, storage, and compute capabilities.

• Techniques for monitoring .NET and Java-based applications using Application Performance Monitoring.

• Strategies for end-to-end service monitoring, including synthetic transactions and Distributed Application Diagrams.

• Procedures for configuring Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to visualize key performance and availability metrics.

• Customization of the Operations Manager Console to meet the needs of various application support teams.

• Integration of Operations Manager with other System Center 2012 R2 components to extend monitoring to include critical business processes and procedures.

• Techniques for troubleshooting an Operations Manager Management Group and performing disaster recovery, such as database and management server recovery.

• Utilization of new features in System Center 2012 R2, including Integration with System Center Advisor, Team Foundation Server, IntelliTrace, and Managing Windows Azure.

Audience Profile

The primary audience for this course is cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for deploying, configuring, and operating it in their environments. The secondary audience includes cloud and datacenter administrators already familiar with Operations Manager and looking to upgrade their skills to include the latest features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, participants will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Designing a highly available System Center and Microsoft SQL Server platform using Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Perform various methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including Management Packs Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Set up the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • The Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Create dashboards and widgets in System Center 2012 R2 Operations Manager.
• Explain the use of new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager, ensuring continuity for government operations.

About This Course

This five-day course will provide students with essential knowledge required to deploy and configure System Center 2016 Service Manager. Through hands-on labs, participants will gain insights into the following topics:

• The role of Service Manager within the System Center 2016 product suite.
• The business and technical requirements that Service Manager is designed to address.
• Alignment of Service Manager with ITIL and MOF frameworks.
• Strategies for architecting and implementing a System Center 2016 Service Manager deployment.
• Steps to upgrade an existing Service Manager 2012 R2 environment to System Center 2016.
• Customization of System Center 2016 Service Manager to meet corporate standards.
• Configuration of Incident and Problem Management processes.
• Implementation of Activity, Change, and Release Management practices.
• Management of Service Requests within the system.
• Setting up and managing Service Level Agreements (SLAs).
• Customization of the Self-Service Portal for enhanced user experience.
• Configuration of Reporting and Analysis features.
• Troubleshooting techniques and disaster recovery procedures in Service Manager.
• Creation of customized Service Manager forms to meet specific organizational needs.

Audience Profile

This course is designed for cloud and data center administrators who are new to System Center 2016 Service Manager and are responsible for deploying, configuring, and operating it in their cloud or data center environments. It is also suitable for administrators already familiar with Service Manager who wish to upgrade their skills to include the latest features found in System Center 2016 Service Manager.

At Course Completion

Upon completing this course, students will be able to:

• Describe the capabilities and functionalities of Service Manager 2016.
• Upgrade existing Service Manager environments to System Center 2016.
• Install and configure Service Manager 2016 effectively.
• Identify and articulate various use cases for Service Manager.
• Configure base settings in Service Manager 2016.
• Set up and manage Incident and Problem Management processes.
• Implement Activity, Change, and Release Management workflows.
• Manage Service Requests efficiently within the system.
• Automate business processes using Service Manager and Orchestrator.
• Configure and monitor Service Level Agreements (SLAs).
• Customize the Self-Service Portal to enhance user interaction.
• Utilize reporting and data analysis tools in Service Manager.
• Perform advanced troubleshooting and disaster recovery tasks in Service Manager.
• Create customized forms within Service Manager to meet specific organizational requirements for government.

In this 5-day course, students will learn foundational computer programming skills using Microsoft Visual Studio 2013 and either the Visual C# or Visual Basic programming languages. The course is designed for individuals with no prior programming experience and introduces essential concepts to prepare them for more advanced programming courses, such as 20483B: Programming in C#.

The curriculum emphasizes core programming principles, including computer storage, data types, decision structures, and loops. It also covers object-oriented programming fundamentals, such as classes, encapsulation, inheritance, and polymorphism. Additionally, the course addresses topics like exception handling, application security, performance optimization, and memory management, all tailored to enhance proficiency in software development for government applications.

At Course Completion

• Understand core programming fundamentals, including computer storage and processing.
• Comprehend computer number systems, such as binary.
• Create and utilize variables and constants in programs.
• Explain the creation and use of functions within a program.
• Develop and implement decision structures in a computer program.
• Construct and apply repetition (loops) in a computer program.
• Understand pseudocode and its significance in programming.
• Recognize and utilize basic data structures such as arrays, lists, stacks, and queues.
• Implement object-oriented programming concepts effectively.
• Create and use classes in a computer program.
• Apply principles of encapsulation, inheritance, and polymorphism.
• Describe the base class library (BCL) within the .NET Framework.
• Understand application security concepts and their importance.
• Implement basic input/output operations in a computer program.
• Identify common application errors and explain methods for debugging and error handling.
• Evaluate performance considerations for applications to ensure efficient operation.

Upon completion of this course in Knoxville, you will be able to:

• Explain the processes involved in planning and utilizing a troubleshooting methodology for Windows 10, specifically tailored for government use.
• Troubleshoot startup issues and operating system services on a Windows 10 PC within a public sector environment.
• Perform system recovery procedures to ensure continuity of operations for government systems.
• Resolve issues related to hardware devices and device drivers in a manner that aligns with government IT standards.
• Administer Windows 10 devices in compliance with federal guidelines and best practices for government.
• Troubleshoot network connectivity issues to ensure secure and reliable communications for government operations.
• Configure Windows 10 devices using Group Policy to meet the specific governance requirements of government agencies.
• Configure and troubleshoot user settings to enhance productivity and security in a government setting.
• Configure and troubleshoot resource access to support efficient and secure data management for government.
• Implement remote connectivity solutions that adhere to government security protocols and compliance standards.
• Deploy and troubleshoot applications to ensure they function effectively within the government IT infrastructure.
• Maintain Windows 10 devices to ensure ongoing performance, security, and compliance with government regulations.

About This Course

This three-day, instructor-led course is designed for individuals transitioning into a database professional role or whose job responsibilities are expanding to include database elements. The course covers essential database concepts, including database types, languages, and design principles, tailored specifically for government.

Audience Profile

The primary audience for this course includes personnel who are moving into a database role or whose roles have expanded to encompass database technologies within the public sector.

At Course Completion

Upon completing this course, students will be able to:
• Describe key database concepts in the context of SQL Server 2016
• Explain the database languages utilized in SQL Server 2016
• Apply data modeling techniques
• Implement normalization and denormalization strategies
• Identify relationship types and their impacts on database design
• Evaluate the effects of database design on performance
• Utilize commonly employed database objects

About This Course

This five-day course is designed to equip you with the knowledge and skills necessary to plan and administer a Microsoft SharePoint 2016 environment. The curriculum covers the deployment, administration, and troubleshooting of your SharePoint environment. Additionally, it provides guidelines, best practices, and considerations that will help optimize your SharePoint deployment for government use.

This course is the first in a series of two courses tailored for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course targets experienced IT professionals interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud. Participants typically have more than one year of hands-on experience with planning and maintaining SharePoint environments and at least two years of experience with core technologies that SharePoint depends on, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Possesses practical knowledge and experience with SharePoint Online.
• Has broad familiarity with SharePoint workloads.
• Has expertise in business continuity management, including data backup, restoration, and high availability.
• Is familiar with authentication and security technologies.
• Has hands-on experience with Windows PowerShell.

The hands-on or job experience should be from a solutions-based role where the candidate has worked on multiple SharePoint projects involving document management, content management, and search functionalities.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This five-day course will equip participants with the skills necessary to plan, configure, and manage advanced features in a SharePoint 2016 environment. Key areas of focus include implementing high availability, disaster recovery, service application architecture, and Microsoft Business Connectivity Services. The course also delves into social computing features, productivity, and collaboration platforms, as well as business intelligence solutions, Enterprise Content Management, web content management infrastructure, solutions, and apps. Additionally, it covers the development and implementation of a governance plan, and the procedures for upgrading or migrating to SharePoint 2016.

This course is the second in a series of two courses designed for IT Professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is targeted at experienced IT Professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud. Participants should have more than four years of hands-on experience* planning and maintaining SharePoint Server and other core technologies upon which SharePoint depends, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

Participants should have completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016, or have gained equivalent knowledge and experience before taking this course. The minimally qualified candidate typically:

• Possesses a working knowledge of, and preferably hands-on experience with, Microsoft SharePoint Online.

• Has broad familiarity with SharePoint Server workloads.

• Has experience with business continuity management, including data backup, restoration, and high availability.

• Has experience with authentication and security technologies.

• Is proficient in using Windows PowerShell.

* The hands-on or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint Server space, including document management, content management, and search.

At Course Completion

Upon completing this course, participants will be able to:

• Describe the core architecture of SharePoint 2016 and its new and improved features.
• Explain the key hybrid features in SharePoint 2016.
• Plan and design a SharePoint 2016 environment to meet requirements for high availability and disaster recovery.
• Plan and implement Business Connectivity Services and Secure Store Service.
• Configure and manage productivity services in a SharePoint 2016 deployment.
• Manage solutions in a SharePoint 2016 deployment.
• Plan and configure social computing features.
• Plan and configure web content management for an Internet-facing environment.
• Plan and configure Enterprise Content Management in a SharePoint 2016 deployment.
• Plan and configure business intelligence solutions.
• Plan and configure work management, productivity, and collaboration platforms and features.
• Perform an upgrade or migration to SharePoint 2016.

This course is designed for government professionals who need to enhance their skills in managing and deploying SharePoint solutions effectively within public sector environments, ensuring alignment with governance, workflows, and accountability standards for government.

About This Course

This course provides an introduction to HTML5, CSS3, and JavaScript, designed to equip participants with essential skills in these technologies. It is tailored as an entry point into both web application and Windows Store apps training paths for government. The course emphasizes the use of HTML5/CSS3/JavaScript to implement programming logic, define and utilize variables, perform looping and branching, develop user interfaces, capture and validate user input, store data, and create well-structured applications. The laboratory scenarios are carefully selected to support and demonstrate various application structures, focusing on principles and coding components that establish a robust HTML5 software application. This course utilizes Visual Studio 2017 running on Windows 10.

Audience Profile

This course is intended for professional developers with 6-12 months of programming experience who are interested in developing applications using HTML5, JavaScript, and CSS3, either for Windows Store apps or web applications for government.

At Course Completion

After completing this course, students will be able to:

• Explain how to use Visual Studio 2017 to create and run a web application for government.
• Describe the new features of HTML5 and create and style HTML5 pages for government applications.
• Add interactivity to an HTML5 page using JavaScript for government applications.
• Create HTML5 forms with various input types and validate user input using HTML5 attributes and JavaScript code for government applications.
• Send and receive data from a remote data source using XMLHTTPRequest objects and the Fetch API for government applications.
• Style HTML5 pages using CSS3 for government applications.
• Create well-structured and easily maintainable JavaScript code for government applications.
• Write modern JavaScript code and use Babel to ensure compatibility across all browsers for government applications.
• Use common HTML5 APIs in interactive web applications for government.
• Create web applications that support offline operations for government.
• Create HTML5 web pages that can adapt to different devices and form factors for government applications.
• Add advanced graphics to an HTML5 page using Canvas elements and Scalable Vector Graphics for government applications.
• Enhance the user experience by adding animations to an HTML5 page for government applications.
• Use Web Sockets to send and receive data between a web application and a server for government applications.
• Improve the responsiveness of a web application that performs long-running operations using Web Worker processes for government applications.
• Use WebPack to package web applications for production in government settings.

About This Course

This training course equips developers with the programming skills necessary to create Windows applications using the Visual C# language. Over five days, participants will review the fundamentals of Visual C# program structure, language syntax, and implementation details. They will then apply this knowledge throughout the week by building an application that leverages several features of the .NET Framework 4.7.

Audience Profile

This course is designed for experienced developers who have prior programming experience in languages such as C, C++, JavaScript, Objective-C, Microsoft Visual Basic, or Java and are familiar with object-oriented programming concepts.

The course is not intended for individuals new to programming; it targets professional developers with at least one month of experience working in an object-oriented environment.

At Course Completion

Upon completing this course, students will be able to:

• Explain the core syntax and features of Visual C#.
• Develop methods, manage exceptions, and understand the monitoring requirements for large-scale applications.
• Implement the foundational structure and key elements of a typical desktop application.
• Design classes, define and implement interfaces, and utilize generic collections.
• Utilize inheritance to create class hierarchies and extend .NET Framework classes.
• Read and write data using file input/output and streams, and serialize and deserialize data in various formats.
• Create and use an entity data model for database access and employ LINQ to query data.
• Access and query remote data using the types in the System.Net namespace and WCF Data Services.
• Develop a graphical user interface with XAML.
• Enhance application throughput and response time through tasks and asynchronous operations.
• Integrate unmanaged libraries and dynamic components into a Visual C# application.
• Examine type metadata using reflection, create and apply custom attributes, generate code at runtime, and manage assembly versions.
• Encrypt and decrypt data using both symmetric and asymmetric encryption methods.

About This Course

This course is designed to equip students with the skills necessary to develop advanced ASP.NET MVC applications using .NET Framework tools and technologies. The curriculum emphasizes coding activities that enhance the performance and scalability of web applications. Students will be introduced to ASP.NET MVC and compared it with Web Forms, enabling them to determine the most appropriate technology for specific application needs. This course also prepares students for exam 70-486.

Audience Profile

This course is intended for professional web developers who use Microsoft Visual Studio in individual or team-based environments, ranging from small to large development settings. Participants are interested in developing advanced web applications and managing the rendered HTML comprehensively. They aim to create websites that effectively separate the user interface, data access, and application logic.

At Course Completion

Upon completing this course, students will be able to:

• Describe the Microsoft Web Technologies stack and select an appropriate technology for developing any given application.
• Design the architecture and implementation of a web application that meets functional requirements, user interface standards, and business models.
• Create MVC Models and write code that implements business logic within Model methods, properties, and events.
• Add Controllers to an MVC Application to manage user interaction, update models, and select and return Views.
• Create Views in an MVC application that display and edit data and interact with Models and Controllers.
• Run unit tests and debugging tools against a web application in Visual Studio and configure an application for troubleshooting.
• Develop a web application that uses the ASP.NET routing engine to present user-friendly URLs and a logical navigation hierarchy.
• Implement a consistent look and feel, including corporate branding, across an entire MVC web application.
• Use partial page updates and caching to reduce network bandwidth usage and accelerate responses to user requests.
• Write JavaScript code that runs on the client side and utilizes the jQuery script library to optimize the responsiveness of an MVC web application.
• Implement a complete membership system in an MVC web application.
• Build an MVC application that resists malicious attacks and persists information about users and preferences.
• Describe how to write a Microsoft Azure web service and call it from an MVC application.
• Explain what a Web API is and why developers might add a Web API to an application.
• Modify the way browser requests are handled by an MVC application.
• Describe how to package and deploy an ASP.NET MVC web application from a development computer to a web server for staging or production, ensuring compliance with standards for government.

About This Course

This five-day, hands-on training course is designed to provide a comprehensive understanding of Microsoft virtual desktop technology, and it will compare and contrast various technologies with use cases and best practices. The course focuses on building skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout the training, participants will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions for government.

Audience Profile

This course is intended for IT administrators and implementers in large and mid-sized organizations who wish to gain hands-on experience with the latest Microsoft desktop and application virtualization technologies. Participants will learn how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

About This Course

This five-day course provides detailed instruction on how to use Configuration Manager and its associated site systems to efficiently manage network resources for government. Participants will learn day-to-day management tasks, including the deployment and management of applications, client health monitoring, hardware and software inventory tracking, operating system deployment, and software updates using Configuration Manager. The course also covers optimizing System Center Endpoint Protection, managing compliance, and creating management queries and reports.

Audience Profile

This course is designed for experienced information technology (IT) professionals, typically referred to as Enterprise Desktop Administrators (EDAs). These administrators are responsible for deploying, managing, and maintaining PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or plans to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications in their environments.

This course is also suitable for individuals who are preparing to take Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

At Course Completion

Upon completing this course, students will be able to:

• Describe the features of Configuration Manager and Intune, and explain how these tools can be used to manage PCs and mobile devices in an enterprise environment for government.
• Analyze data using queries and reports.
• Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Microsoft Exchange Server.
• Deploy and manage the Configuration Manager client.
• Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering.
• Identify and configure the most appropriate method to distribute and manage content used for deployments.
• Distribute, deploy, and monitor applications for managed users and systems.
• Maintain software updates for PCs managed by Configuration Manager.
• Implement Endpoint Protection for managed PCs.
• Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.
• Configure an operating-system deployment strategy using Configuration Manager.
• Manage and maintain a Configuration Manager site.

This five-day course provides comprehensive training on implementing and managing virtualization infrastructure in a software-defined data center, utilizing Microsoft System Center 2016 Virtual Machine Manager. The course also covers how to monitor the infrastructure with Microsoft System Center Operations Manager and protect it using Microsoft System Center Data Protection Manager.

At Course Completion

• Understand various virtualization options for government environments.
• Install and manage Hyper-V on Windows Server 2016 in a public sector context.
• Install and configure System Center 2016 Virtual Machine Manager to align with governmental workflows.
• Manage storage fabric and fabric updates for enhanced governance and accountability.
• Configure and manage the Virtual Machine Manager library and library objects to support efficient public sector operations.
• Oversee the networking fabric to ensure secure and reliable connections for government use.
• Create and manage virtual machines using Virtual Machine Manager, tailored for government needs.
• Manage clouds in Virtual Machine Manager to optimize resource allocation for government agencies.
• Manage services in Virtual Machine Manager to support seamless public sector operations.
• Monitor a virtualization infrastructure using System Center Operations Manager to ensure compliance and performance for government.
• Implement and manage Microsoft Hyper-V Replica and Microsoft Azure Site Recovery to enhance disaster recovery capabilities for government entities.
• Protect virtualization infrastructure using Data Protection Manager to maintain data integrity and security for government operations.

About This Course

This three-day MTA Training course is designed to help you prepare for the Microsoft Technology Associate Exam 98-372 and build a comprehensive understanding of key topics, including .NET Framework Concepts, Namespaces and Classes in the .NET Framework, .NET Code Compilation, I/O Classes in the .NET Framework, Security, .NET Languages, and Memory Management. The course content aligns with the Microsoft Official Academic Course (MOAC) for this exam, ensuring a thorough and structured learning experience.

Audience Profile

The Microsoft Technology Associate (MTA) certification is Microsoft’s newest suite of technology exams that validate essential knowledge required to start a career using Microsoft technologies. This program serves as an appropriate entry point for individuals aspiring to build a future in the technology sector and assumes some hands-on experience or training, though it does not require on-the-job experience.

At Course Completion

Upon completing this course, students will be able to:

• Demonstrate an understanding of .NET Framework Concepts
• Explain Namespaces and Classes in the .NET Framework
• Comprehend the process of .NET Code Compilation
• Utilize I/O Classes in the .NET Framework effectively
• Understand Security principles and practices within the .NET Framework
• Differentiate between various .NET Languages
• Manage Memory efficiently within the .NET Framework

This course is tailored to enhance your skills and knowledge, providing a solid foundation for government professionals looking to advance their technical capabilities in alignment with public sector workflows, governance, and accountability.

About This Course

This three-day MTA Training course is designed to help participants prepare for the Microsoft Technology Associate Exam 98-373. It covers essential topics such as working with physical devices, using data with mobile services, utilizing a mobile application development environment, and developing mobile applications. The content aligns with the Microsoft Official Academic Course (MOAC) materials for this exam.

Audience Profile

The Microsoft Technology Associate (MTA) certification is a new suite of exams from Microsoft that validate foundational knowledge necessary for starting a career using Microsoft technologies. This program serves as an appropriate entry point for individuals aspiring to pursue a technology career and assumes some hands-on experience or training, though it does not require on-the-job experience.

At Course Completion

Upon completing this course, students will be able to:

• Work with physical devices effectively.
• Utilize data with mobile services.
• Navigate and use a mobile application development environment.
• Develop mobile applications for government and other sectors.

About This Course

This five-day Training 2-Pack is designed to prepare participants for Microsoft Technology Associate Exams 98-361 and 98-365. It covers essential topics such as Core Programming, Object-Oriented Programming, General Software Development, Web Applications, Desktop Applications, Databases, Managing the Application Life Cycle, Building User Interfaces with HTML5, Formatting User Interfaces with CSS, and Coding with JavaScript. The training utilizes content from Microsoft Official Academic Courses (MOAC) to ensure comprehensive preparation for these exams.

Audience Profile

The Microsoft Technology Associate (MTA) certification is tailored for individuals seeking to validate their foundational knowledge of Microsoft technologies, which can serve as a stepping stone for a career in technology. This program is suitable for those with some hands-on experience or training but does not require on-the-job experience.

At Course Completion

Upon completing this course, participants will be able to:

• Demonstrate an understanding of Core Programming concepts
• Explain Object-Oriented Programming principles
• Understand the fundamentals of General Software Development
• Comprehend the development and deployment of Web Applications
• Grasp the creation and management of Desktop Applications
• Understand Database design and management
• Manage the Application Life Cycle effectively
• Build user interfaces using HTML5
• Format user interfaces with CSS
• Write code using JavaScript

This training is designed to enhance the technical skills of participants, aligning with the needs and standards for government professionals.

This five-day Training 2-Pack course is designed to help participants prepare for Microsoft Technology Associate Exams 98-361 and 98-372, while building a comprehensive understanding of key topics including Core Programming, Object-Oriented Programming, General Software Development, Web Applications, Desktop Applications, Databases, .NET Framework Concepts, Namespaces and Classes in the .NET Framework, .NET Code Compilation, I/O Classes in the .NET Framework, Security, .NET Languages, and Memory Management. The course content aligns with the material found in the Microsoft Official Academic Courses (MOAC) for these exams, ensuring a robust preparation experience for government professionals.

Upon completion of this course, students will be able to:

• Demonstrate an understanding of Core Programming
• Explain Object-Oriented Programming principles
• Comprehend General Software Development methodologies
• Analyze Web Applications and their development processes
• Evaluate Desktop Applications and their design considerations
• Understand the structure and management of Databases
• Grasp .NET Framework Concepts and their application in software development for government
• Identify and utilize Namespaces and Classes within the .NET Framework
• Describe the process of .NET Code Compilation
• Utilize I/O Classes in the .NET Framework effectively
• Implement Security measures in software applications
• Understand various .NET Languages and their uses
• Manage Memory efficiently in software development environments

This course is designed to equip IT professionals with the skills necessary to manage core Windows Server workloads and services using a combination of on-premises, hybrid, and cloud technologies. The training focuses on teaching participants how to implement and manage on-premises and hybrid solutions, including identity management, compute resources, networking, and storage, within a Windows Server hybrid environment for government operations.

This instructor-led, live training in Knoxville (online or onsite) is designed for government IT professionals at the beginner level who wish to gain a foundational understanding of Microsoft Azure and cloud computing.

By the end of this training, participants will be able to:

• Grasp fundamental cloud concepts.
• Identify key Azure services.
• Explain core solutions and management tools available in Azure.
• Understand general security and network security features for government use.
• Comprehend identity, governance, privacy, and compliance features relevant to the public sector.
• Familiarize themselves with Azure cost management and Service Level Agreements (SLAs) for government operations.

About This Course

This course will cover the various methods and best practices aligned with business and technical requirements for modeling, visualizing, and analyzing data using Power BI. It will also demonstrate how to access and process data from a wide range of sources, including both relational and non-relational databases. Additionally, the course will delve into implementing appropriate security standards and policies across the Power BI environment, encompassing datasets and groups. Furthermore, it will explore the management and deployment of reports and dashboards for sharing and content distribution, ensuring alignment with public sector workflows and governance.

Audience Profile

The target audience for this course includes data professionals and business intelligence specialists who wish to master accurate data analysis using Power BI. This course is also designed for individuals responsible for developing reports that effectively visualize data from both cloud-based and on-premises platforms, enhancing decision-making processes for government.

Skills Gained

• Ingest, clean, and transform data
• Model data to optimize performance and scalability
• Design and create reports for comprehensive data analysis
• Apply advanced report analytics techniques
• Manage and share report assets effectively

In this course, participants will learn how to support and configure Windows desktops in an organizational environment for government. They will develop skills that include installing, customizing, and updating Windows 10 and later operating systems. Participants will also learn how to manage storage, files, and devices, as well as configure network connectivity for Windows. Additionally, they will gain knowledge on securing the Windows OS and protecting data on the device. Finally, participants will learn how to manage and troubleshoot Windows clients.

Audience Profile

Candidates for this exam are IT professionals who perform installation, configuration, general local management, and maintenance of Windows 10 and later core services for government. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

About This Course

This course is designed to equip students with the knowledge and skills necessary to support and configure Windows 10 desktops in an organizational environment. Participants will gain expertise in installing, customizing, and updating Windows 10 operating systems. The curriculum also covers managing storage, files, and devices, as well as configuring network connectivity for Windows 10. Additionally, students will learn how to secure the Windows 10 OS and protect data on the device. Finally, the course provides comprehensive training in managing and troubleshooting Windows 10.

Audience Profile

This course is intended for IT professionals who are responsible for performing installation, configuration, general local management, and maintenance of Windows 10 core services. Participants may also have experience with enterprise scenarios and cloud-integrated services for government environments.

At Course Completion

Upon completing this course, learners should be able to:

• Install and customize Windows 10
• Configure updates for Windows
• Configure devices and drivers for Windows
• Manage storage in Windows
• Configure network and remote management settings in Windows
• Manage browsers and applications in Windows
• Configure account access and authentication
• Set file and folder permissions
• Describe methods for securing Windows 10, common threats, and mitigation strategies
• Troubleshoot issues with Windows and application installations
• Diagnose and resolve hardware and driver problems
• Troubleshoot file issues and perform data recovery

In this course, participants will learn to plan and execute an endpoint deployment strategy using modern deployment techniques and implementing update strategies. The curriculum introduces essential elements of contemporary management practices, co-management approaches, and integration with Microsoft Intune. It covers the deployment and management of applications, including browser-based applications, as well as key security concepts such as authentication, identities, access control, and compliance policies. Technologies such as Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint are explored to ensure the protection of devices and data for government use.

In this course, participants will learn how to plan and implement an operating system deployment strategy using modern deployment methods, as well as how to develop an effective update strategy. They will be introduced to key components of modern management and co-management strategies. The course also covers the integration of Microsoft Intune into organizational workflows. Participants will explore various methods for deploying and managing apps and browser-based applications. Additionally, they will gain an understanding of security in modern management, including authentication, identities, access, and compliance policies. Technologies such as Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint will be covered, along with strategies to leverage them to protect devices and data.

Audience Profile

The Modern Desktop Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in an enterprise environment. Key responsibilities include managing identity, access, policies, updates, and applications. The MDA works closely with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization. This role requires familiarity with M365 workloads and strong skills and experience in deploying, configuring, and maintaining Windows 10 and later versions, as well as non-Windows devices. The focus of the Modern Desktop Administrator is on cloud services rather than on-premises management technologies, ensuring alignment with current standards for government operations.

Gain insights into the management of Office 365, including its key components, the process of transitioning an organization to Office 365, configuration procedures, and the management of Office 365 ProPlus deployments.

Audience Profile

This course is designed for individuals aiming for the Microsoft 365 Enterprise Admin role who have already completed one of the Microsoft 365 role-based administrator certification paths. It is tailored to enhance skills and knowledge for government professionals seeking to optimize their use of Office 365.

Skills Gained

• Overview of Office 365
• Transitioning an organization to Office 365
• Configuring Office 365
• Managing Office 365 ProPlus deployments

This three-day instructor-led course is designed to provide students transitioning from earlier versions of SQL Server with an introduction to the new features in SQL Server 2016 for government.

Skills Gained

• Describe key capabilities and components of SQL Server 2016
• Explain new and enhanced performance features in SQL Server
• Detail new and improved security features in SQL Server
• Outline what’s new in SQL Server Availability and Scalability
• Discuss new and enhanced reporting and PowerBI capabilities in SQL Server 2016
• Identify new and enhanced data access features
• Explain new and enhanced features in SQL Server OLAP
• Describe new cloud functionality in SQL Server for government use

This five-day instructor-led course equips participants with the knowledge and skills necessary to maintain a Microsoft SQL Server 2014 database. The curriculum emphasizes the use of SQL Server 2014 product features and tools essential for effective database maintenance, tailored specifically for government professionals.

Note: This course is designed for individuals who are interested in learning about both SQL Server 2012 and SQL Server 2014. It covers the new features introduced in SQL Server 2014, as well as the critical capabilities across the SQL Server data platform, ensuring alignment with public sector workflows and governance requirements.

This five-day instructor-led course equips students responsible for administering and maintaining SQL Server databases with the essential knowledge and skills needed to manage an SQL Server database infrastructure effectively. It is also beneficial for individuals who develop applications that retrieve and present data from SQL Server databases, ensuring alignment with public sector workflows and governance standards for government.

This one-day course is designed for government SharePoint team members and end users who need to understand how to utilize the team collaboration, document management, and social features of Microsoft SharePoint 2016. The class includes live inline interactive labs where participants engage with both SharePoint and their peers.

Skills Gained

• Navigate SharePoint sites for government.
• Manage content in lists and libraries.
• Create and edit Alerts.
• Collaborate using Tasks lists, Calendars, and Document libraries.
• Work with libraries, including uploading, downloading, editing, content approval, check out/in, and versioning.
• Use the SharePoint social features.
• Utilize OneDrive for Business.

Microsoft SharePoint Hybrid Deployment and Migration is a comprehensive course designed to address the deployment of SharePoint on-premises and its integration with SharePoint Online and OneDrive. This course supports modern hybrid work environments for government.

This instructor-led, live training (available online or onsite) is targeted at intermediate to advanced IT professionals who wish to plan, deploy, secure, and migrate content in SharePoint hybrid environments between on-premises and Microsoft 365.

By the end of this training, participants will be able to:

• Design and deploy SharePoint Server on-premises with the necessary infrastructure and service applications.
• Configure authentication, security, and identity integration between on-premises systems and Azure AD.
• Manage service applications such as Search, Metadata, and others in a hybrid mode.
• Plan and implement hybrid scenarios, including hybrid search and OneDrive redirection.
• Evaluate, select, and operate migration tools and strategies to move content to SharePoint Online and OneDrive.
• Ensure governance, compliance, performance, and user experience during and after the migration process.

Format of the Course

• Interactive lecture and discussion.
• Hands-on labs for configuring on-premises SharePoint and hybrid features.
• Migration scenarios, troubleshooting, and performance tuning exercises.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

TARGET AUDIENCE

This course is designed for individuals with a foundational knowledge of Microsoft® Windows® who require the skills to effectively utilize Outlook as an email client for managing their email communications, scheduling calendar events, organizing contact information, and handling other communication tasks for government.

This course will equip participants with the skills to develop applications using low-code techniques, thereby simplifying, automating, and transforming business tasks and processes through Microsoft Power Platform for government.

Upon completion of this course, students will be able to:

• Design applications and automate workflows
• Create applications and automate workflows
• Analyze and visualize data within the context of an application or automated workflow
• Implement and manage applications and automated workflows

The Solution Architect is responsible for the successful design, implementation, deployment, and adoption of an overall solution that meets current and future needs. In this course, students will gain insights into the decisions a Solution Architect makes during the implementation process, including security, integrations, Power Apps architecture, and Power Automate architecture. This course is designed to provide an introduction to the role of a Solution Architect for government and public sector workflows, ensuring alignment with governance and accountability standards.

Understand the business value and product capabilities of Power Platform for government. Learn to create simple Power Apps, connect data using Common Data Service, build a Power BI Dashboard, automate processes with Power Automate, and develop chatbots with Power Virtual Agents.

After completing this course, students will be able to:

• Describe the components of Power Platform for government
• Explain Common Data Service, Connectors, and AI Builder for government use cases
• Understand cross-cloud scenarios across M365, Dynamics 365, Microsoft Azure, and third-party services for government applications
• Identify the benefits and capabilities of Power Platform for government operations
• Recognize the basic functionality and business value of Power Platform components for government agencies
• Implement simple solutions with Power Apps, Power Automate, Power BI, and Power Virtual Agents for government workflows

About This Course

This three-day MTA Training course is designed to prepare participants for the Microsoft Technology Associate Exam 98-368, and to build a foundational understanding of key topics including device configurations, data access and management, device security, cloud services, and enterprise mobility. The course is tailored to meet the needs of professionals in the public sector, ensuring alignment with best practices and standards for government.

Audience Profile

The Microsoft Technology Associate (MTA) certification is Microsoft’s introductory suite of technology exams that validate essential knowledge required to start a career using Microsoft technologies. This program serves as an appropriate entry point for individuals considering a future in the technology field, and it assumes some hands-on experience or training but does not require on-the-job experience.

At Course Completion

Upon completing this course, you will be able to:

• Comprehend device configurations
• Manage data access and management effectively
• Implement device security measures
• Navigate cloud services
• Understand enterprise mobility solutions