Office 365 Administrator (authorized training MS 030) Training Course

About This Course

This three-day Instructor-Led Training (ILT) program is designed to address the requirements of information technology professionals responsible for administering, configuring, troubleshooting, and operating Office 365 services. The curriculum covers associated identities, dependencies, prerequisites, and supporting technologies. Emphasis is placed on the competencies needed to manage Office 365 tenants and core services, including Exchange Online, SharePoint Online, and Teams. Additionally, the course addresses security and compliance features within the Office 365 environment, ensuring participants are equipped with the necessary tools for government operations.

Audience Profile

This curriculum is intended for IT professionals and system administrators seeking to master administration and troubleshooting methodologies for Office 365. Participants are expected to possess a minimum of three years of professional experience in their respective domains, particularly within system administration, network administration, and messaging infrastructure.

At Course Completion

Upon successful completion of this course, students will be able to:

• Explain the functionality of Office 365 services.
• Administer Office 365 using the Microsoft 365 admin center and Office 365 services admin centers.
• Manage and troubleshoot directory synchronization and directory objects.
• Manage and troubleshoot Exchange Online.
• Manage and troubleshoot Teams.
• Manage and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Manage and troubleshoot compliance and security within Office 365.

This curriculum is tailored for individuals pursuing the Microsoft 365 Administrator position who have successfully attained one of the designated Microsoft 365 role-based administrator certifications, serving as a valuable resource for government entities seeking to enhance their administrative capabilities.

About This Course

This curriculum establishes essential concepts regarding the evaluation and advantages of implementing cloud-based solutions and the Software as a Service (SaaS) model, with primary emphasis on Microsoft 365 offerings. Participants will first engage with core cloud computing principles, including an overview of Microsoft’s cloud infrastructure. Instruction introduces Microsoft Azure and clarifies distinctions between Microsoft 365 and Office 365. Subsequent modules provide a comprehensive examination of Microsoft 365, comparing legacy on-premises systems with cloud-based deployments, reviewing enterprise mobility capabilities, and analyzing collaborative tools. The program further addresses security protocols, regulatory compliance, privacy standards, and trust frameworks within Microsoft 365, concluding with an overview of subscription structures, licensing, billing processes, and support mechanisms designed for government

Audience Profile

This course targets business decision-makers and information technology professionals seeking to implement cloud services within their agencies or those requiring foundational understanding of cloud computing. Content addresses the strategic considerations and operational benefits of adopting general cloud services and the SaaS model, particularly regarding Microsoft 365 applications.

At Course Completion

Upon successful completion of this program, participants will be able to:

• Distinguish among various cloud service models.
• Identify key distinctions between Microsoft 365 subscription tiers.
• Develop migration strategies for Microsoft 365 services.
• Differentiate between Microsoft on-premises solutions and Microsoft 365 cloud services.
• Explain how Microsoft 365 facilitates collaborative workflows.
• Describe identity management across cloud, on-premises, and hybrid environments.
• Outline device management and security protections, including Intune implementation.
• Detail data protection measures, including Azure Information Protection.
• Explain general compliance requirements and specific Microsoft 365 compliance features.
• Navigate Microsoft 365 subscription options, licensing, billing, and support resources.