Course Outline
Module 1: Managing the Transport Pipeline for Government In this module, you will learn about the various transport components of Exchange and how message routing functions. You will also discover how to configure message flow for your organization. The tasks that messaging administrators must complete to set up message transport will be examined, along with an overview of message transport options. Additionally, you will learn how to configure domains and connectors, implement an approval workflow for messaging, and manage transport rules, which are powerful configurations to control the message flow within your organization. Lessons
- Overview of Transport Services for Government
- Configuring Message Transport for Government
- Managing Transport Rules for Government
Module 2: Managing and Troubleshooting Mail Flow for Government In this module, you will explore the components of mail flow and learn how to manage it effectively, a critical task for every Exchange administrator. You will study the differences in managing mail flow across Exchange Online, Exchange Server, and Exchange Hybrid deployments. The module will also cover troubleshooting mail flow issues such as incorrect email routing within or outside your organization and secure connection failures. You will learn about the tools Microsoft provides to identify and resolve these issues, as well as how to troubleshoot transport issues like network-based problems, connector and agent issues, architectural challenges, and coexistence scenarios. Finally, you will learn how to use event, protocol, and tracking logs for service availability and message transport troubleshooting, especially when an issue persists or historical data is needed. Lessons
- Managing Mail Flow for Government
- Troubleshooting Mail Flow for Government
- Troubleshooting Transport Issues for Government
- Troubleshooting with Logs for Government
Module 3: Managing Message Hygiene for Government In this module, you will learn about the features and functionality of Microsoft Exchange Online Protection (EOP) for government. You will plan messaging routing to leverage anti-malware and anti-spam policies that protect your organization from spam and malware and ensure compliance with messaging policies. The module also covers configuring SPAM and malware filters, policies, and settings to safeguard users. Additionally, you will explore Advanced Threat Protection (ATP) and its role in filtering targeted attacks, including zero-day threats in email attachments and Office documents, as well as time-of-click protection for malicious URLs. You will learn how Microsoft 365 ATP protects users from advanced threats through features like safe attachments and safe links, and how it generates reports to provide administrators with insights into attacks targeting their tenants. Lessons
- Planning for Message Hygiene for Government
- Managing Anti-Malware and Anti-Spam Policies for Government
- Managing Advanced Threat Protection for Government
Module 4: Managing Compliance for Government This module begins by describing the compliance features in the Security & Compliance Center (SCC) that messaging administrators can use to meet legal and regulatory requirements. The module supports compliance in Exchange by examining the compliance tools available in the Exchange Admin Center for Exchange Server and hybrid deployments. Given the complex retention requirements of modern messaging environments, this module focuses on archiving processes in Exchange to ensure an efficient and compliant environment for users. You will also learn about additional archive storage options, automatic message processing and archiving, and audit logging in Exchange, which provides information about administrator, delegate, and user actions in mailboxes and the organization. Finally, you will explore how eDiscovery in Microsoft Exchange can help perform discovery searches for relevant content within mailboxes to meet legal discovery requirements. Lessons
- Messaging Compliance in the SCC for Government
- Messaging Compliance in Exchange for Government
- Managing Exchange Online Archiving and Auditing for Government
- Managing Content Search for Government
Module 5: Managing Organizational Settings for Government This module begins with an examination of how to manage authentication for messaging in a government setting. The focus is on ensuring that user accounts are secure while deploying multiple security features without introducing unnecessary complexity, which could reduce business productivity and create new security risks. You will then learn about configuring organizational settings that apply to the entire organization or many users within it. Finally, you will examine how to configure organizational sharing for government operations. Lessons
- Managing Authentication for Messaging for Government
- Configuring Organizational Settings for Government
- Configuring Organizational Sharing for Government
Module 6: Managing Mobile Devices for Government In this module, you will explore Mobile Device Management in Microsoft 365 and how Exchange ActiveSync and mobile device mailbox policies support these efforts. You will learn about managing and troubleshooting mobile device access, configuring both access and infrastructure for mobile devices, understanding the implications of remote wipe capabilities, and exploring alternative methods for mobile device management in a government context. Lessons
- Mobile Device Mailbox Policies for Government
- Managing Mobile Device Access for Government
Module 7: Managing Role-Based Permissions for Government This module examines how messaging administrators manage role-based permissions, an essential task for any messaging administrator in a government setting. Since Exchange Server and Exchange Online both use the Role Based Access Control (RBAC) permission model, this module covers the basics of RBAC management. The module concludes by discussing how to plan and configure permissions carefully to avoid putting your environment or Active Directory at risk. Lessons
- Managing Admin Roles for Government
- Managing User Roles for Government
- Exchange Setup - RBAC and AD Split Permission for Government
Module 8: Managing Recipient Objects and Resources for Government This module examines common tasks that messaging administrators perform, such as creating and configuring email recipients, lists, and resources. It covers the different types of Exchange Server recipients and how they differ from each other. The module then focuses on tasks required to create and manage Exchange recipients in a government setting, including user mailboxes, resource mailboxes, shared mailboxes, mail contacts, and mail users. You will also learn about managing permissions for recipients and creating and managing groups. Lessons
- Exchange Recipients for Government
- Creating and Managing Exchange Recipients for Government
- Managing Email Addresses, Lists, and Resources for Government
Module 9: Managing Public Folders for Government In this module, you will learn about public folders in Exchange and the planning considerations for deploying them in a government setting. You will also explore alternatives to public folders and how to implement and manage public folder mailboxes, permissions, and mail-enabled public folders. The module concludes with an examination of how to monitor and troubleshoot Public Folder-related issues for government operations. Lessons
- Planning the Public Folder Hierarchy for Government
- Implementing and Managing Public Folders for Government
- Troubleshooting Public Folders for Government
Module 10: Planning a Hybrid Environment for Government In this module, you will examine the requirements necessary to implement a hybrid deployment in a government setting. You will learn about the features and components required for a hybrid deployment, including all planning aspects before running the Hybrid Configuration Wizard (HCW). This includes configuration options of the HCW, Organization Configuration Transfer (OCT), and the Hybrid Agent. The module concludes with a review of mail flow options for a hybrid deployment in government operations. Lessons
- Exchange Hybrid Deployment Requirements for Government
- Planning to Run the Hybrid Configuration Wizard for Government
Module 11: Performing Mailbox Migrations for Government This module examines the options available for migrating email to Exchange Online in a government setting. It covers performing migrations or using FastTrack to move mailboxes from existing mail servers to Exchange Online. The module summarizes migration and coexistence options and recommends when to use each option. You will also learn about the requirements for running an IMAP migration, the available migration options, and the steps involved in the process. The module then explores planning and performing both cutover and staged migrations, comparing these two approaches and covering their respective requirements, planning activities, and processes. Finally, it examines important additional migration tasks, such as migrating PST files and considerations for Public Folder migration in a government context. Lessons
- Planning Mailbox Migrations for Government
- Performing IMAP Migrations for Government
- Performing Cutover and Staged Migrations for Government
- Performing Advanced Migrations for Government
Module 12: Deploying and Troubleshooting a Hybrid Environment for Government In this module, you will learn about key planning areas for Edge Transport servers in a government setting. You will then explore the requirements and best practices for configuring a hybrid deployment, which is essential for connecting your Exchange on-premises and Exchange Online organizations, whether for long-term coexistence or as part of a cloud migration strategy. The module covers managing a hybrid deployment and implementing advanced hybrid functionality, including features like Public Folder coexistence and OneDrive for Business attachment storage for on-premises mailboxes. Finally, you will learn about troubleshooting techniques for a hybrid deployment, including directory synchronization issues, pass-through authentication (PTA) and single sign-on, Exchange transport, client access, and mailbox replication service in a government context. Lessons
- Deploying and Managing an Edge Transport Server for Government
- Configuring a Hybrid Deployment using the HCW for Government
- Implementing Advanced Hybrid Functionality for Government
- Troubleshooting Hybrid Deployments for Government
