Course Outline
Module 1: Managing the Transport Pipeline
In this module, you will learn about the different transport components of Exchange, how message routing operates, and how to configure message flow for your organization. You will explore the tasks that messaging administrators must complete to set up message transport. The module covers message transport options and provides guidance on configuring domains and connectors, implementing an approval workflow for messaging, and managing transport rules, which are a powerful configuration tool for controlling message flow within your organization.
- Overview of Transport Services
- Configuring Message Transport
- Managing Transport Rules
Module 2: Managing and Troubleshooting Mail Flow
In this module, you will examine the components of mail flow and learn how to manage it effectively, a critical task for every Exchange administrator. The module covers differences in managing mail flow across Exchange Online, Exchange Server, and Exchange Hybrid deployments. It also addresses troubleshooting mail flow issues such as incorrect email routing, failed secure connections, and network-based, connector, and agent issues. You will learn about the tools Microsoft provides to identify and resolve these issues, including the use of event, protocol, and tracking logs for service availability and message transport verification.
- Managing Mail Flow
- Troubleshooting Mail Flow
- Troubleshooting Transport Issues
- Troubleshooting with Logs
Module 3: Managing Message Hygiene
This module focuses on Microsoft Exchange Online Protection (EOP) features and functionality. You will learn how to plan messaging routing for this service, which provides anti-malware and anti-spam policies to protect your organization from spam, malware, and policy violations. The module also covers the anti-malware and anti-spam protection provided by Exchange Server and Online Protection, including configuration of SPAM and malware filters, policies, and settings. Additionally, you will explore Advanced Threat Protection (ATP) and how it extends EOP’s capabilities to filter targeted attacks, zero-day threats in email attachments and Office documents, and malicious URLs. The module concludes with an overview of Microsoft 365 ATP features such as safe attachments and safe links, and the generation of reports for administrators.
- Planning for Message Hygiene
- Managing Anti-Malware and Anti-Spam Policies
- Managing Advanced Threat Protection
Module 4: Managing Compliance
This module begins by describing the compliance features in the Security & Compliance Center (SCC) that messaging administrators can use to meet legal and regulatory requirements. It also covers compliance features available in the Exchange Admin Center for Exchange Server and hybrid deployments, focusing on archiving to ensure an efficient and compliant environment. The module discusses additional archive storage, automatic message processing and archiving, and audit logging in Exchange. Finally, it examines eDiscovery for Microsoft Exchange, which helps perform discovery searches for relevant content within mailboxes, ensuring adherence to legal discovery requirements.
- Messaging Compliance in the SCC
- Messaging Compliance in Exchange
- Managing Exchange Online Archiving and Auditing
- Managing Content Search
Module 5: Managing Organizational Settings
This module begins with an examination of how to manage authentication for messaging, ensuring user accounts are secure while minimizing complexity that could reduce business productivity or introduce new security risks. The module then covers configuring organizational settings that apply to the entire organization or multiple users. It also addresses organizational sharing configurations.
- Managing Authentication for Messaging
- Configuring Organizational Settings
- Configuring Organizational Sharing
Module 6: Managing Mobile Devices
In this module, you will explore Mobile Device Management in Microsoft 365, including the use of Exchange ActiveSync and mobile device mailbox policies. The module covers managing and troubleshooting mobile device access, configuring both access and infrastructure for mobile devices, understanding remote wipe implications, and alternative methods for mobile device management.
- Mobile Device Mailbox Policies
- Managing Mobile Device Access
Module 7: Managing Role-Based Permissions
This module examines how messaging administrators manage role-based permissions, a critical task for any messaging administrator. Since Exchange Server and Exchange Online both use the Role Based Access Control (RBAC) permission model, the module covers RBAC management basics. It also discusses the importance of careful planning and configuration to avoid risks to the environment or Active Directory.
- Managing Admin Roles
- Managing User Roles
- Exchange Setup - RBAC and AD Split Permission
Module 8: Managing Recipient Objects and Resources
This module covers common tasks for messaging administrators, such as creating and configuring email recipients, lists, and resources. It explores the different types of Exchange Server recipients and their differences. The module also focuses on tasks related to creating and managing user mailboxes, resource mailboxes, shared mailboxes, mail contacts, and mail users, including permissions management and group creation.
- Exchange Recipients
- Creating and Managing Exchange Recipients
- Managing Email Addresses, Lists, and Resources
Module 9: Managing Public Folders
In this module, you will learn about public folders in Exchange, including planning considerations for deployment and alternatives to public folders. The module covers implementing and managing public folder mailboxes, permissions, and mail-enabled public folders. It also addresses monitoring and troubleshooting public folder-related issues.
- Planning the Public Folder Hierarchy
- Implementing and Managing Public Folders
- Troubleshooting Public Folders
Module 10: Planning a Hybrid Environment
This module examines the requirements for implementing a hybrid deployment, including necessary features and components. It covers all planning aspects required before running the Hybrid Configuration Wizard (HCW), configuration options of the HCW, Organization Configuration Transfer (OCT), and the Hybrid Agent. The module concludes with an overview of mail flow options for a hybrid deployment.
- Exchange Hybrid Deployment Requirements
- Planning to Run the Hybrid Configuration Wizard
Module 11: Performing Mailbox Migrations
This module explores options for migrating email to Exchange Online, including performing migrations and using FastTrack to move mailboxes from existing servers. It summarizes migration and coexistence options and recommends when to use each. The module also covers requirements for IMAP migration, available migration options, and the steps involved in a migration. It compares cutover and staged migrations, detailing their requirements, planning activities, and processes. Finally, it addresses additional migration tasks such as PST file migration and considerations for public folder migration.
- Planning Mailbox Migrations
- Performing IMAP Migrations
- Performing Cutover and Staged Migrations
- Performing Advanced Migrations
Module 12: Deploying and Troubleshooting a Hybrid Environment
In this module, you will learn about key areas to plan for regarding Edge Transport servers. The module covers requirements and best practices for configuring a hybrid deployment, the first step in connecting your on-premises Exchange and Exchange Online organizations, whether for long-term coexistence or as part of a cloud migration strategy. It also examines managing a hybrid deployment and implementing advanced functionality such as Public Folder coexistence and OneDrive for Business attachment storage. The module concludes with an introduction to troubleshooting techniques for hybrid deployments, including directory synchronization issues, pass-through authentication (PTA) and single sign-on, Exchange transport, client access, and mailbox replication service.
- Deploying and Managing an Edge Transport Server
- Configuring a Hybrid Deployment using the HCW
- Implementing Advanced Hybrid Functionality
- Troubleshooting Hybrid Deployments
These modules are designed to provide comprehensive training for government professionals, ensuring they have the necessary skills and knowledge to manage their messaging environments effectively.
