Authorized Microsoft 365 Training in Knoxville

About This Course

This is a three-day Instructor-Led Training (ILT) course designed to meet the needs of information technology (IT) professionals responsible for administering, configuring, troubleshooting, and operating Office 365 services. The course covers identities, dependencies, requirements, and supporting technologies essential for effective management. It focuses on the skills required to administer and troubleshoot Office 365 tenant and key services such as Exchange Online, SharePoint Online, and Teams, as well as security and compliance features.

Audience Profile

This course is intended for IT professionals and system administrators who are interested in learning administration and troubleshooting techniques for Office 365. Participants should have at least three years of experience in their respective fields, ideally in system administration, network administration, and messaging.

At Course Completion

Upon completing this course, students will be able to:

• Describe Office 365 services for government use.
• Administer Office 365 using the Microsoft 365 admin center and Office 365 services admin centers.
• Administer and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise environments.
• Administer and troubleshoot compliance and security in Office 365.

This is a five-day instructor-led training (ILT) course designed for IT professionals who are involved in evaluating, planning, deploying, and managing Microsoft Office 365 services. The course covers the essential skills needed to set up an Office 365 tenant, including integration with existing user identities, and to maintain an Office 365 tenant and its users. This course is intended for IT professionals responsible for planning, configuring, and managing an Office 365 environment. Participants should have a comprehensive understanding of on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, they should possess a general knowledge of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server. Upon completing this course, students will be able to: - Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment. - Manage Office 365 users, groups, and licenses, and configure delegated administration. - Plan and configure client connectivity to Office 365. - Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS. - Plan and implement the Office 365 ProPlus deployment. - Plan and manage Microsoft Exchange Online recipients and permissions. - Plan and configure Exchange Online services. - Plan and configure Microsoft Teams. - Plan and configure Microsoft SharePoint Online. - Plan and configure an Office 365 collaboration solution. - Plan and configure the integration between Office 365 and Microsoft Azure Information Protection. - Monitor and review Office 365 services, and troubleshoot Office 365 issues. - Plan and implement identity federation between on-premises AD DS and Azure AD. This training is specifically tailored to meet the needs of IT professionals in the public sector, ensuring that they are well-equipped to support and manage Office 365 environments for government operations.

This course is tailored for individuals aiming to assume the Microsoft 365 Administrator role, who have successfully completed at least one of the Microsoft 365 role-based administrator certification paths. The curriculum is designed to align with the technical requirements and best practices for government agencies, ensuring that participants are well-prepared to manage and optimize Microsoft 365 environments in a public sector context.

About This Course

This course provides foundational knowledge on the considerations and benefits of adopting cloud services, with a specific focus on the Software as a Service (SaaS) model, particularly Microsoft 365 cloud service offerings. The curriculum begins with an overview of cloud computing fundamentals and introduces participants to Microsoft Azure. It then delves into the differences between Microsoft 365 and Office 365, followed by an in-depth review of Microsoft 365. This includes a comparison of on-premises services versus Microsoft 365 cloud services, an examination of enterprise mobility within Microsoft 365, and an analysis of collaboration capabilities. The course also covers security, compliance, privacy, and trust in Microsoft 365, concluding with a review of subscriptions, licenses, billing, and support options for government and other organizations.

Audience Profile

This course is designed for Business Decision Makers and IT Professionals who are interested in deploying cloud services within their organization or seeking foundational knowledge on cloud fundamentals. It covers the considerations and benefits of adopting cloud services, particularly the SaaS model, with a focus on Microsoft 365 cloud service offerings.

At Course Completion

Upon completing this course, students will be able to:

• Differentiate between various cloud service models.
• Identify the key differences between Microsoft 365 subscriptions.
• Plan for the migration to Microsoft 365 services.
• Recognize the distinctions between on-premises and Microsoft 365 cloud services.
• Understand how Microsoft 365 supports teamwork and collaboration.
• Describe identities, including cloud, on-premises, and hybrid identity solutions.
• Explain cloud device management and protection using Intune.
• Discuss data protection measures, including the use of Azure Information Protection.
• Outline general compliance requirements and the compliance features in Microsoft 365.
• Describe Microsoft 365 subscriptions, licensing, billing, and support options for government and other organizations.