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Course Outline

Module 1: Core Principles of Adobe Marketo Engage

  • Overview of the platform architecture and user interface navigation
  • Foundational concepts of marketing automation and lead lifecycle governance
  • Strategic management of leads, accounts, and target audiences
  • Development of precise segmentation models and dynamic lists for government outreach

Module 2: Campaign Development and Initial Automation

  • Configuration of email programs and web-based data capture forms
  • Construction of landing pages utilizing dynamic content modules
  • Implementation of automated workflows, including sequential drip campaigns
  • Assessment of campaign efficacy and optimization strategies

Module 3: Advanced Automation and Personalized Engagement

  • Design of multichannel nurturing initiatives across email, social, and web platforms
  • Utilization of tokens and snippets to ensure content consistency and reusability
  • Application of Adobe Sensei AI capabilities for personalized communication
  • Integration with CRM ecosystems, including Salesforce and Microsoft Dynamics, for government data synchronization

Module 4: Analytics and Data Stewardship

  • Development of executive dashboards and performance reporting mechanisms
  • Analysis of multichannel attribution models and return on investment (ROI) calculations
  • Establishment of data governance frameworks and adherence to security compliance standards
  • Adoption of best practices for both educational and commercial marketing initiatives relevant to government operations

Module 5: Applied Workshop – Campaign Simulation

  • Configuration of a comprehensive campaign model tailored for higher education entities
  • Construction of automated workflows to facilitate student communication and follow-up procedures
  • Evaluation and presentation of outcomes aligned with established campaign objectives

Summary and Next Steps

Requirements

  • Fundamental comprehension of digital marketing frameworks and Customer Relationship Management (CRM) principles
  • Working knowledge of email dissemination protocols and lead lifecycle management processes
  • Engagement with automated systems and analytical approaches to marketing campaigns

Target Stakeholders

  • Faculty representatives and commercial engineering sector professionals within the institution
  • Practitioners specializing in marketing automation infrastructure and CRM coordination
  • Academic administrators tasked with strategic communication, constituent outreach, and enrollment initiatives for government
 21 Hours

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